# CityBird Official — user reviews

> 7 indexed App Store user reviews of CityBird Official by Incentivio, Inc., rated 4.80/5 from 360 ratings.

- Source: https://appshunter.io/ios/app/citybird-official/id6553973790/reviews
- App overview in markdown: https://appshunter.io/ios/app/citybird-official/id6553973790.md
- Rating breakdown: 5★ 329 · 4★ 16 · 3★ 3 · 2★ 4 · 1★ 8

## Most critical reviews (7 lowest-rated)

### 1/5 — Unable set up account

*2025-09-02*

Got nowhere with the app due to not being able to set up an account. Text message to verify never came and gave up after five attempts. Also received a $5 off coupon that I couldn’t get to work either before the failed account set up.

### 1/5 — Food is wonderful, app is a dumpster fire

*2024-11-01*

Can’t seem to handle login credentials, need to reset every time I want to use the app. 

Won’t let me check out as a guest…just…so frustrating and worthless. I have a book to write about how bad the app is but I’m also hungry and am just gonna order in person like it’s 1997.

### 1/5 — Needs Apple Pay

*2024-08-28*

And scanning didn’t work.

### 3/5 — Order when not even open?!

*2024-09-10*

I placed an order for pick up not seeing that the time they opened was 11 o’clock and it was 20 minutes till. I had to wait outside of the restaurant to pick it up. That was kind of annoying as I placed the order online because I was in a hurry

### 3/5 — Options

*2024-08-31*

If you order a salad, you have a choice of removing ONE topping. Why can’t I remove more than one topping like pecans AND raisins. I should be able to click on as many as I want. 
Restaurant comments: 
Good lemonade, great chicken, wish they had a blue cheese dipping sauce to go with the buffalo tenders.

### 5/5 — They chicken is off the chain

*2026-03-03*

There rewards are fire too gotta sign up

### 5/5 — My fave!

*2024-08-26*

I literally order this every night at work. I have never had chicken like this!!! That and the unsweet teas!!!! The absolute best around!❤️❤️❤️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*