# Cityflo - Premium office rides — 1M+ rides/mo · MUM DEL KOL HYD > Premium AC bus commute service for office-goers with flexible booking and live tracking. (iPhone/iPad app by Komorebi Tech Solutions Private Ltd.) - Source: https://appshunter.io/ios/app/cityflo-premium-office-rides/id1060733672 (this page in markdown: same URL + `.md`) - Developer: [Komorebi Tech Solutions Private Ltd](https://appshunter.io/developer/1060733671) - Category: Travel, Utilities - Price: Free - Rating: 4.80/5 from 64 App Store ratings · 30 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 137 MB - Languages: American English, Bangla, Hindi, Marathi, Telugu - Released: 2015-11-26 - Data updated: 2026-08-29 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/cityflo-premium-office-rides/id1060733672/reviews.md ## What is Cityflo? India's premium office commute. Reserved seats on AC buses across Mumbai, Delhi NCR, Hyderabad and Kolkata — over 1 million rides every month. Skip the crowded trains, surge-priced cabs and parking stress. Book a seat on a premium AC bus that runs on fixed routes from your neighbourhood to the city's biggest office hubs, with live tracking the whole way. WHY RIDERS CHOOSE CITYFLO • A seat that's always yours: every booking comes with a reserved seat. No standing, no sharing. • Live tracking: watch your bus approach on the map, get boarding alerts, and follow your ride from your lock screen with Live Activities. • On time, every day: high-frequency departures on busy corridors in the morning and evening office rush. • Fair, predictable pricing: no surge — and ride packs that cut your daily fare further. • Easy changes: reschedule to another timing or cancel when plans change. HOW IT WORKS 1. Sign in with your mobile number. 2. Search your home and office stops. 3. Pick a route and timing that fits your day. 4. Choose your seat, pay with UPI, cards or Cityflo Cash — done. RIDE PACKS Commute daily? Lite Packs bundle your rides at a lower fare, with flexible validity. Start small with a 3-ride starter pack and upgrade when it clicks. WHERE WE RUN • Mumbai: Thane, Navi Mumbai, Borivali, Andheri and more — to Lower Parel, BKC, Powai, SoBo and beyond. • Delhi NCR: Gurgaon, Dwarka, Rohini and more — to Cyber City, Udyog Vihar and key hubs. • Hyderabad: Gachibowli, HITEC City, Financial District corridors. • Kolkata: New Town, Sector V, and routes across the city's south and beyond. New routes are added every month based on rider demand — suggest yours in the app. Questions? Visit www.cityflo.com or write to support@cityflo.com. Cityflo — get to work relaxed, get home on time. ## Key features - Premium AC Benz buses - On-time departures - Live bus tracking - Flexible rescheduling - Weekly/monthly subscriptions - Sanitized buses - Corporate professional travel ## Recent user reviews (10 of 30) All indexed reviews: https://appshunter.io/ios/app/cityflo-premium-office-rides/id1060733672/reviews.md ### 1/5 — Cancellation *2026-08-11* Very poor bus service. When you book a ticket, they do not show the expected arrival time. The expected arrival time is displayed only after the booking is completed. Many times, the expected arrival is much later than expected, so we have to reschedule. Often, rescheduling is not possible because the buses are already running at full capacity, and even those buses are delayed. As a result, we are left with no option but to cancel the booking. According to the policy, if the cancellation is made more than 30 minutes in advance, a refund should be provided. Since the expected arrival time itself is delayed by more than 30 minutes, the refund should be issued. However, they refuse to give any refund. No matter how many calls or messages you send, there is no resolution to this issue. The app should display the expected arrival time before the booking is confirmed. Many people face the same problem, and it feels like they are unfairly taking customers’ money without providing proper service. ### 5/5 — Reliable, Flexible & Great Service *2026-08-10* I have been using Citiflo services for more than a year now, and my experience has been really good. The customer support team is very helpful and responsive. I especially appreciate the flexibility to change buses according to my schedule, which makes travelling much more convenient. Overall, a reliable and hassle-free service. ### 5/5 — Buses running without permit. Me nd copassengers have to leave after traffic police stopped the bus *2026-07-21* There buses are running without permit. I was travelling from Noida to Gurgaon and just before botanical garden few people boarded the bus. There bus was not permitted to ride. After few minutes my bus was stopped by traffic police and everyone asked to leave as my bus was also running without permit. Moreover the bus was already running late and then this happened. It was so frustrating. Me and other passengers have to take nearest metro station to reach office. They don’t have proper management to resolve issues. ### 3/5 — Bad experience *2026-07-18* My experience with Cityflo was extremely disappointing. I had booked a bus and reached the boarding point on time, but no bus arrived at the scheduled time. There was no bus number or contact number available at the pickup point, so I had no way to get any updates. I contacted Customer Care, but they only kept repeating their scripted responses and did not provide any real resolution or assistance. Overall, it was a very bad experience. Based on my experience, I would not recommend booking Cityflo to anyone. ### 1/5 — A Dangerous Manipulator *2026-07-03* These operator is the best manipulator in the market, since the day they they have wiped out Ubar from the convenience bus services by conniving with the mantris. Now they are manipulating travellers choices by forcing double bookings , and misguided bookings. They are behaving as if there’s no tomorrow. They have become such a manipulator that the travellers are supposed to record the whole booking process, to safeguard themselves. Indians always loved to use Indian startups and used them gleefully, but not at the cost of manipulations. Neither the mantri nor this cheater manipulator can roost the market forever. I APPEAL ALL THE TRAVELLERS TO BE BEWARE OF THIS BIG CHEATER AND MANIPULATOR. Anyone, agreeing with me, please nod my view. ### 2/5 — Disappointed, grateful, and exhausted *2026-07-02* started using cityflo since the last 1 yr. 4 times the bus went before time with no update, 3 times the bus came after 20 minutes or more (even if it was origin stop), at least 6 times bus number changed at the last moment and twice the entire time changed (from 5 to directly 6) quick math: at least once every month (note that there are 15-20 working days in a month) there was something up. I’m not going to lie, this is one of the BEST services in the city - hands down, but the moment a competition enters, it’s game over for CityFlo. Ps. Mylo is worse tho lol ### 1/5 — Very disappointed *2026-06-08* The recent change in shuttle pick-up and drop points has caused significant inconvenience for many residents in our area. The new stop is 4.5 km from my home, and there is no reliable auto or local transport available nearby. As a result, reaching the pick-up point and getting home from the drop location has become extremely difficult. Such major changes should not be implemented without prior notice or consideration of commuters' convenience. Please consider restoring the previous stop or routing at least a few shuttles through our area. I’m literally very very disappointed with the new change. Also, in recent months you have increased the shuttle subscription price by 2 times. I wish if we have new competitor in the market. ### 2/5 — Declining service quality and ineffective customer support *2026-05-18* Customer support has now been completely moved to in app, which mostly redirects to an automated agent with very limited support options, and the process has good number of bugs Despite the continuous increase in fares, the condition of buses has been deteriorating. The recent support system update has made things worse: there is either no proper way to report an issue or issues remain unresolved/open for a very long time. ### 1/5 — It’s convenient but a lot of things has to be improved *2026-04-22* I had a frustrating experience with CityFlowBus due to a lack of clarity and flexibility in their service. Firstly, there is no proper guidance on what a passenger should do if they miss their bus at the selected stop. In my case, after missing my bus, I went to the next stop listed in the app assuming I could catch it there. However, the bus passed by without stopping. When I contacted customer support, I was told that the bus only halts at stops where passengers have bookings, and since no one had booked from that stop, it didn’t stop there. This is quite confusing because the app displays a sequence of stops, which naturally gives the impression that the bus will stop at each one. There is no indication that certain stops are conditional or will be skipped if there are no bookings. If that’s how the system works, it should be clearly communicated in the app so passengers know what to expect. Otherwise, if someone misses their bus, there is no clear alternative or backup option to catch it at the next stop. Secondly, the booking system is quite restrictive. There is no option to book a single ride—I am required to purchase a package every time. This lack of flexibility makes the service less user-friendly, especially for occasional users who may only need a one-time ride. Overall, CityFlowBus needs to improve transparency in its stop system and offer more flexible booking options to make the experience more reliable and commuter-friendly. ### 1/5 — Stupid app forcing continuous location sharing *2026-04-22* The recent update of forcing to share the location continuously in the background. Whose ever design decision is that is pathetically dumb. The app is as bad as their service if not worse. ## Frequently asked questions about Cityflo ### Does Cityflo have ads? Yes, Cityflo contains advertisements. As a free service, ads help support its operation and allow users to access the premium commute features without upfront cost. ### What is the pricing for Cityflo subscriptions? Cityflo offers hassle-free weekly and monthly subscriptions. Specific pricing details for these passes can be found within the app upon selecting your preferred route and timings. ### How does Cityflo compare to other commute options? Cityflo offers a premium, stress-free experience in AC Benz buses, unlike the potential unreliability and expense of taxis or the stress of driving in traffic. It provides on-time service and amenities like live tracking. ### Is Cityflo safe for travel? Yes, Cityflo prioritizes safety with its 'Cityflo Protect' initiative. Buses are sanitized after every trip, equipped with hand sanitizers, and drivers are trained in hygiene and safety practices. They have been certified as a 'Safe Way to Travel'. ### What is the update frequency for Cityflo? The latest version of Cityflo is 5.0.0, last updated on March 23, 2026. This indicates regular updates are provided to enhance features and user experience. ### What devices does Cityflo support? Cityflo is available for iPhone and iPod devices. Users can download and use the app on these Apple platforms. ### Can I reschedule my Cityflo ride? Yes, Cityflo offers unlimited free rescheduling for your rides. You can change your booking to multiple available timings at no extra cost, providing great flexibility for your commute. ### What payment methods are accepted by Cityflo? Cityflo accepts a variety of payment methods including PayTm, Amazon Pay, Mobikwik wallets, Internet banking, UPI, and credit/debit cards for subscription bookings. ## Version history (last 5 releases) ### 5.2.9 — 2026-08-28 Includes bug fixes and performance improvements to make your Cityflo experience smoother and more reliable. ### 5.2.8 — 2026-08-22 A cleaner, refreshed bottom navigation bar on iOS 26. Smoother support calls, plus performance improvements and bug fixes. ### 5.2.7 — 2026-08-17 What's new in 5.2.7 • Your bus and seat number now show right on your lock screen — no need to open the app before you board. • A smoother, more reliable checkout for Metro booking so paying for your ride just works. Thanks for riding with Cityflo! ### 5.2.6 — 2026-08-14 Live Activity fixes: • The lock screen card now opens with the live ETA from tracking, instead of showing the scheduled pickup time until the next update • No more stale card appearing after a ride has already finished • Cityflo wordmark no longer shows as a grey block in the Dynamic Island • Tapping the post-ride feedback notification now opens the app on Home, where the rating prompt appears • You can now book Luxe cabs from search • Show mic-permission dialog before direct calls. ### 5.2.5 — 2026-08-08 Track your ride from the Lock Screen Your journey now appears live on the Lock Screen and in the Dynamic Island. See when your bus will reach you, watch the countdown in the final minutes, and tap to open live tracking instantly. The card follows you from pickup through to your drop stop, then clears itself. Metro tickets, in the app Book and pay for metro tickets without leaving Cityflo, with a faster and more reliable payment experience. A refreshed Home Redesigned Home and More screens make booking and managing your rides quicker to get to. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*