# Cityfurnish - Rent Furniture — Rent Furniture & Appliances > Rent furniture and appliances for homes and offices across India. (iPhone/iPad app by Cityfurnish Inc..) - Source: https://appshunter.io/ios/app/cityfurnish-rent-furniture/id1526271477 (this page in markdown: same URL + `.md`) - Developer: [Cityfurnish Inc.](https://appshunter.io/developer/1526271479) - Category: Lifestyle, Utilities - Price: Free - Rating: 3.72/5 from 1,096 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 15.5 · 176 MB - Languages: American English - Released: 2020-09-19 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cityfurnish-rent-furniture/id1526271477/reviews.md ## What is Cityfurnish? Cityfurnish is a one-stop-solution for Furniture and Appliances rental across India. We are a leading rental brand with functioning in cities like Delhi, Bangalore, Hyderabad, Pune, Ghaziabad, Noida, and Mumbai. We offer premium quality home furniture, office furniture, appliances, and equipment on convenient monthly rentals. We cater to the urban growing needs to live an affordable lifestyle, hence, we bring online a wide range of furniture and appliances readily available at your doorstep. We are inspired by the Indian urban user and how they live in their homes. We provide zero cost maintenance along with free delivery and installation at your home. We give you a chance to furnish your home smartly within 72 hours with no hassle whatsoever. Our packages are exclusively curated to bring forth a chance to pay only for what you want. In the age of pay-as-you-live lifestyle, it is about time that smart and affordable lifestyle solutions are picked up. As they give you a chance to live the lifestyle you want without worrying much about investing bucks. Be Smart. Rent Furniture Now! ## Key features - Furniture and appliance rental - Monthly rental plans - Free delivery and installation - Zero-cost maintenance - Furnish within 72 hours - Customizable packages ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/cityfurnish-rent-furniture/id1526271477/reviews.md ### 1/5 — Horrible service *2026-07-28* I would never ever rent from here again! I placed an order for an airconditioner on the 9th of july and paid all upfront on the app, they promised delivery on the 11th, but after me having to pester them multiple times amd email them, they delivered it on the 15th, but without the remote, then for installation, when the app said free installation, i still had to pay 6,000 for installation which didn’t happen right away either, they insalled it by the 18th and i still don’t have a remote!! And my ac is running on 16!! They don’t respond to emails or texts or anything!! Extremely unprofessional and promise things they can never deliver!! I would suggest to never order from here ### 1/5 — Pathetic products and service. *2026-07-21* I rented a single bed and mattress from CF. It was delivered as scheduled. However, the bed smells so bad that my entire house is smelling. They do not have a customer service number. We can only chat with bots who give a standard reply. I told them to pick it up ASAP but there is no response from them. They send email they tried reaching me and asking for alternate numbers whereas I did not receive no call from them. Even if they couldn't reach me why can't they call back in 15 or 20 minutes? When we want to book, we need to make the payment before they do KYC which also includes Bank statements and PAN card like I am taking a loan from them. Since the payment is made one ends up accepting the product. The most ridiculous process. Shouldn't KYC be done before they accept booking and we making payment? I would have never booked if I had known they ask for bank statements. The personal bank information could be misused. Why does CF need to know my salary or what I do with my money. I plan to raise a complaint with the consumer court about the company. And if the bed is not picked up today I will leave it outside my Apartment. Period. ### 1/5 — Worst customer service experience and shady payment practices *2026-07-18* I had an extremely disappointing experience with Cityfurnish and one that turned out to be utterly stressful. I rented out a dining table from them last year and autopay was setup since the time of the rental. Due to their own system error, the deduction was skipped for one month and I was being made aware of it almost after 6 months with an inflated figure (almost 3 times the monthly rent). Despite repeatedly trying to get in touch with their customer service executives over call and WhatsApp, I only got AI generated generic responses. Finally they sent me a legal notice threatening criminal and credit charges from a lawyer representing Cityfurnish. It was then when I finally got to talk to an actual human from their side. He clarified that this was an error on their side and the system has erroneously registered security deposit which was already paid as unpaid. I strongly recommend renting from some other vendor for your own peace of mind and experience. ### 1/5 — Never rent from here *2026-07-09* Burn your money instead. Absolute trash service, took a fridge from them in February, it stopped working less than 2 weeks later. I kept complaining, no one would reply, their chatbot is especially useless. Finally 10 days later someone came and said it’s spoilt and they’ll replace it. Couple of days later it was replace. The new fridge stopped working too. I kept complaining but no one would come. Someone finally fixed it a week later. Then it spoiled 2 times more and same story everytime. Until you threaten them no one fixes it. Now I’m trying to return it and even then nobody will pick up. Some guy name Ashish in the customer service team is even worse. He basically can’t do anything, won’t even answer questions. Basically agreed to the fact that harassing customers is in their policy. So unless you really like being harassed and spending money on trash don’t rent from them. ### 1/5 — Worst service & non trusted website *2026-05-27* Extremely disappointing experience with Cityfurnish. The team is completely unprofessional when it comes to delivery commitments. They failed to deliver the furniture on time and did not even bother to contact or update me regarding the delay. Customer support was equally poor and unhelpful throughout the process. There is not a single contact number, only for advanced payment team will call you from non trusted phone number. If you are planning to rent furniture, I would strongly recommend avoiding this website. Save your time, money, and frustration by choosing a more reliable service provider. ### 1/5 — Extremely disappointed with Cityfurnish. *2026-05-15* I placed an order that was supposed to be delivered on 5th May, and since then it has been nothing but delays, excuses, and zero accountability. I had an issue with a repair request as well as a new order, and both have been handled terribly. I kept following up, kept waiting, and kept getting no proper resolution. At one point, I was told my order would be delivered on 6th May before 1 PM, so I took leave and stayed home just to collect it. Then the delivery person said he was going somewhere else first and would come later in the evening. I clearly told him my society does not allow goods movement after 7 PM, but he simply said he couldn’t do anything. I asked for his senior’s contact. That person didn’t answer calls, didn’t call back, and didn’t respond properly on WhatsApp either. Basically, everyone passed the problem around like a parcel nobody wanted to touch. I even reached out to the co-founder hoping someone senior would finally take responsibility. He said he would check. After a day, I politely texted him again for an update. He didn’t even reply. This is honestly the most frustrating part. If even the co-founder doesn’t bother responding after saying he’ll check, what is a customer supposed to do? Keep begging for updates on an order that should have already been delivered? Cityfurnish has wasted my time, my leave, my energy, and my patience. The communication has been poor, the delivery coordination has been careless, and the customer support experience has been absolutely disappointing. I don’t know what else to do at this point except publicly share my experience, because private follow-ups clearly don’t matter to them. Would not recommend Cityfurnish to anyone unless you enjoy chasing people for your own paid order. ### 1/5 — Extremely disappointing experience with customer support. *2026-04-23* I raised a complaint regarding a washing machine being super old and does not even work properly (the spinner does not even work at all)and have been following up for days. Initially, I was told a technician would visit multiple times but no one ever showed up. Each time, I received the same “tomorrow” commitment with no action. I clearly requested a replacement, which was even acknowledged by their team, yet I kept receiving updates about “repair.” There was constant confusion and no proper coordination. Communication has been just as frustrating agents respond late, close chats abruptly while I’m still replying, and then restart the conversation without reviewing previous messages. I even shared an alternate contact number multiple times, but never received a call on it. Despite the case being marked “urgent” and “priority,” there has been no real progress only repeated assurances with no follow through. Overall, very poor service, lack of accountability, and an exhausting experience. I would not recommend relying on their support if something goes wrong. ### 5/5 — Faced problems initially, resolution took time, but they resolved it very nicely *2026-02-21* Update - they replaced with a brand new fridge. The resolution was nice and prompt, they should work on resolving quicker, would’ve been good that way Rented a fridge from them on a 3-month plan mid-Jan. The fridge had an excess cooling problem , I raised a complaint. They take 4 days for a technician to visit. The technician said he solved it, but the same issue started happening. Complained again - took 3 days to say he doesn’t have the replacement part, and he’ll get the fridge replaced. I raised a replacement request, to which they said they found the part and they’ll replace. This process took 5 days. Now the fridge isn’t cooling at all, I told the technician, and he will take 3 days. I’m just planning to return this, and rent again from Furlenco. They’re relatively more expensive, but their service is top-notch. With Cityfurnish, it’s 20+ days and I’m just chasing their support and technician for a product I’ve already paid for. Better to protect your peace of mind over trying them out, a strong no for any kind of electronics renting ### 1/5 — Fraud Company *2026-01-04* When I was placing the order, I wanted the option to pay monthly rent, as this is a standard practice followed by most other rental companies. However, there was no monthly payment option available, and I was forced to pay the entire one-year rent upfront, which itself was disappointing. Later, due to an official transfer to another city, I had to close the subscription. To my shock, the company refused to refund the remaining 9 months’ rent, even though I had used the product for only 3 months. This policy is extremely unfair and customer-unfriendly, especially when the relocation was unavoidable. Since the remaining amount was not refunded, I decided to opt for relocation instead. However, as per their policy, I was asked to pay an additional ₹3,000 just to relocate the same product—despite already having paid a large amount in advance. This feels like adding insult to injury. At the time of placing the order, it showed free relocation, and there was no additional information provided. However, when checking the Help and Support section, it is mentioned that relocation is not free after six months. It is also stated that if the subscription is terminated before completing the full tenure, early termination charges will apply. However, it is not mentioned anywhere that nine months’ rent would be deducted as termination charges. Overall, the entire experience feels like a trap designed to exploit customers through rigid and poorly thought-out policies. Instead of offering flexibility or support, the company penalizes customers at every step. This is very poor service and gives the impression of deliberately looting customers rather than providing a genuine rental solution. I am extremely unhappy with CityFurnish’s service and policies, and I will never recommend CityFurnish to anyone. ### 1/5 — Poor CS & refund is looking unlikely and displayed products are wrong *2025-08-06* Cityfurnish team, where can I contact you as I have been trying to co-ordinate with your CS team since I received the order - A WRONG ORDER dated 16th July. Till date the CS team calls back but doesn't respond with a solution? Im nearing the next cycle and i dont wish to continue with a wrong product delivered. The photo is different and the received item is different. I wish to get a refund on that said item. Also, another item I received came with a broken ply that has been successfully been replaced after 10 days. I need a resolution for this wrong study table that I end up paying 800 every month, with all surplus charges while promoting it says 361 but thats to pay upfront 36 months. I took it for a minimum 9 months for trial period and not to mmy surprise your team hasnt contacted back neither on email nor on dahsboard neither on WA chats - everywhere Bot replying no human intercation just same templates for any question. and your delivery executive says every clients calls them for the same reason - this also points out how the delivery labour seems to be customer facing and feeling bothered about the frustrated clients reaching out to them but no body from your team. so many levels, this is wrong - my next email will be at a place you wouldnt want dear team! Just same copy paste replies everywhere without reading the question / problem / query!!! ## Frequently asked questions about Cityfurnish ### What cities does Cityfurnish operate in? Cityfurnish operates in major Indian cities including Delhi, Bangalore, Hyderabad, Pune, Ghaziabad, Noida, and Mumbai. ### How quickly can I get furniture with Cityfurnish? You can furnish your home smartly within 72 hours with Cityfurnish, ensuring a hassle-free experience. ### Does Cityfurnish offer maintenance for rented items? Yes, Cityfurnish provides zero-cost maintenance for all rented furniture and appliances. ### What is the rating of Cityfurnish? Cityfurnish has a rating of 3.7 stars based on 1,096 user ratings. ### What is the age rating for Cityfurnish? The app has an age rating of 4+, making it suitable for a wide audience. ### When was Cityfurnish last updated? The app was last updated on June 17, 2026, with version 16.7. ### Does Cityfurnish have ads? The provided data does not specify if Cityfurnish contains advertisements. ### Can I customize rental packages with Cityfurnish? Yes, Cityfurnish offers packages that allow you to pay only for what you want, providing a customizable rental experience. ## Version history (last 5 releases) ### 17.3 — 2026-08-13 bug fixes and performance improvements. ### 17.2 — 2026-08-03 bug fixes and performance improvements. ### 17.1 — 2026-07-24 bug fixes and performance improvements. ### 17.0 — 2026-07-17 bug fixes and performance improvements. ### 16.9 — 2026-07-09 big fixes and performance improvement's. ## More apps by Cityfurnish Inc. - [Cityfurnish Delivery Partner](https://appshunter.io/ios/app/cityfurnish-delivery-partner/id1526505311) All apps by Cityfurnish Inc.: https://appshunter.io/developer/1526271479 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*