# CityLink 311 > Mobile app for reporting and tracking city service requests using GPS and photos. (iPhone/iPad app by City of Winston-Salem.) - Source: https://appshunter.io/ios/app/citylink-311/id579032241 (this page in markdown: same URL + `.md`) - Developer: [City of Winston-Salem](https://appshunter.io/developer/1450840126) - Category: Utilities, Productivity - Price: Free - Rating: 4.09/5 from 32 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 28 MB - Languages: English, Spanish - Released: 2012-11-20 - Data updated: 2026-06-01 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/citylink-311/id579032241/reviews.md ## What is CityLink 311? Want to report a pothole, broken streetlight, or parking meter while on the go in Winston-Salem? The new CityLink 311 app makes reporting issues like these easier than ever. The app uses GPS to identify your location and also allows you to snap a photo to add to your service request. Reports are automatically sent to city departments for resolution. You’ll also be able to follow your issue from the time it is reported until it is resolved. ## Key features - Report city issues on the go - Utilize GPS for location identification - Attach photos to service requests - Track issue resolution progress - Automatic routing to city departments ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/citylink-311/id579032241/reviews.md ### 1/5 — Bad Update *2021-06-26, version 5.8.330* I Once was able to get to the Water bill page in 2 clicks. Now I have to click EIGHT BUTTONS/LINKS just to START paying my water bill! With the constant harassment of the app asking for my Login info! Which I don’t have because I never needed it. Reverse this update to the old one. Nothing but bad decisions was input into this update. ### 1/5 — No Violation *2019-02-02, version 5.2.1* City of WS officials do not check for multiple abandoned vehicles on property that are in violation of city ordinances. I check the muni codes to confirm there’re violations. There has to be another way to do your jobs. WS is on is one of the filthiest in NC because no on seems to enforce city ordinances. Why? We are already #1 for having hungry children and close in poverty. What a run down city!!! ### 5/5 — Awesome!! *2015-12-09, version 4.6.6* Awesome! ### 1/5 — Wish it worked *2014-07-31, version 4.2.2* Nice try... ### 1/5 — What's the point in this app? *2013-10-23, version 3.3.11* This is very useless. Why would you invest in something like this? ### 1/5 — Terrible! *2013-08-15, version 3.3.1* This does not work.... Not even one. I've tried this several times from different wireless networks as well as my carrier. ### 5/5 — Disappointed *2013-07-06, version 3.3.1* What a great app. But all the City does is close out the issue without doing anything. What a waste of a great potential. ### 1/5 — Concerned citizen *2013-04-30, version 3.2.3* I think this city has better stuff to do than waste time on this useless app. I hope my tax dollars didn't pay for this. If it reaped any benefit then I would like it but it doesn't. ## Frequently asked questions about CityLink 311 ### What can I report with CityLink 311? You can report various city issues such as potholes, broken streetlights, and malfunctioning parking meters. The app allows you to specify the problem and provide location details. ### How does CityLink 311 track my reports? Once you submit a service request, the app automatically sends it to the relevant city departments. You can then follow the status of your issue from the time it's reported until it is fully resolved. ### Does CityLink 311 use my location? Yes, CityLink 311 uses GPS to identify your current location, making it easier to pinpoint where the issue is. You can also manually adjust the location if needed. ### Can I add pictures to my reports? Absolutely. The app allows you to snap a photo directly through the application and attach it to your service request. This visual aid helps city departments understand the issue better. ### Is CityLink 311 free to use? Yes, CityLink 311 is available for free download and use. However, it does contain advertisements. ### What devices does CityLink 311 support? CityLink 311 is available for iPhone and iPod devices. It is designed for iOS users. ### How often is CityLink 311 updated? The app was last updated on October 2, 2025, with version 5.9.3162. Regular updates ensure the app remains functional and secure. ### What is the age rating for CityLink 311? CityLink 311 has an age rating of 4+, making it suitable for users of all ages. This indicates it contains no mature content. ## Version history (last 5 releases) ### 5.9.3162 — 2025-10-02 Updated UI, bug fixes and performance improvements ### 5.9.3161 — 2025-09-19 Updated UI, bug fixes and performance improvements. ### 5.9.3160 — 2025-07-08 Updated UI, bug fixes and performance improvements. ### 3.14.0 — 2024-10-22 - Updated UI, bug fixes and performance improvements. ### 3.12.0 — 2023-04-14 - User can now delete their accounts from the profile page. - Fixed issue with viewing nearby requests filters. - Telephone numbers on info boxes can now be clicked to initiate a call. - Other small usability tweaks. ## Apps similar to CityLink 311 | App | Rating | Price | Category | | --- | --- | --- | --- | | [QuickNotes App](https://appshunter.io/ios/app/quicknotes-app/id1535373827) | 4.6 (201) | Free | Utilities | | [Cupertino 311](https://appshunter.io/ios/app/cupertino-311/id1286878679) | 2.8 (4) | Free | Utilities | | [YCNGA App](https://appshunter.io/ios/app/ycnga-app/id1394066785) | 1.1 (8) | Free | Utilities | | [Reported NYC - 311 Made Easy](https://appshunter.io/ios/app/reported-nyc-311-made-easy/id916072964) | 3.0 (81) | Free | Utilities | | [myGNV](https://appshunter.io/ios/app/mygnv/id1011272233) | 4.5 (24) | Free | Utilities | | [North Report](https://appshunter.io/ios/app/north-report/id1172766947) | 4.6 (83) | Free | Utilities | ## More apps by City of Winston-Salem - [Carolina Classic Fair](https://appshunter.io/ios/app/carolina-classic-fair/id1585840697) - [Winston-Salem Collects](https://appshunter.io/ios/app/winston-salem-collects/id1626559240) - [Winston-Salem Recreation](https://appshunter.io/ios/app/winston-salem-recreation/id6443783185) All apps by City of Winston-Salem: https://appshunter.io/developer/1450840126 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*