# Citylink Kuwait

> On-demand shuttle service in Kuwait with real-time tracking and digital payments. (iPhone/iPad app by CITY GROUP CO. K S C.)

- Source: https://appshunter.io/ios/app/citylink-kuwait/id6448803380 (this page in markdown: same URL + `.md`)
- Developer: [CITY GROUP CO. K S C](https://appshunter.io/developer/1276544972)
- Category: Travel
- Price: Free
- Rating: 4.10/5 from 392 App Store ratings · 67 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 120 MB
- Languages: American English, Arabic, German (Germany), Italian, Brazilian Portuguese
- Released: 2023-07-03
- Data updated: 2026-08-21
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/citylink-kuwait/id6448803380/reviews.md

## What is Citylink Kuwait?

Introducing CityLink Kuwait, powered by an advanced German platform! Experience Kuwait's first premium and affordable transportation service that caters to your quick transportation needs. Created by City Group Co. KSCP, this service aims to provide a better, sustainable, and efficient mode of transportation, benchmarked to global public transport standards. With our app, you can enjoy a quick, efficient, and affordable way to travel across Kuwait's major areas. 

Our German-powered DRT platform ensures an optimal demand-responsive experience, allowing you to easily set your pickup and drop-off locations from the app. The nearest bus-stop will be designated for your convenience, and you can track the live location of your shuttle throughout the journey. Payments can be made digitally, and passes for frequent travel are available for added convenience. 

Plan your day with ease by scheduling future pickups through the app, and rest assured knowing that our technology-driven solution is backed by excellent customer support. Our physical buses are seamlessly integrated with the digital app, providing a personalized and hassle-free travel experience. 

With the CityLink Shuttle app, you can conveniently book rides, track bus locations, and monitor drop-off times and routes. Each trip is carefully managed through the app, ensuring you always have a reserved seat and a premium ride experience. Our customer care team is readily available during bus travel times to assist you with any concerns or inquiries. 

Take your traveling experience to the next level and explore the enhanced features of CityLink Kuwait. Download the app now and join us as we revolutionize transportation in Kuwait. Welcome to a new era of convenience and efficiency. 

#CityLinkKuwait #GermanTechnology #PremiumTransportation #EfficientTravel

## Key features

- On-demand transportation
- Real-time bus tracking
- Digital payments
- Scheduled pickups
- Demand-responsive platform
- Route monitoring

## What do users think of Citylink Kuwait?

Overall sentiment: negative

**Pros**

- 💲 Very cheap
- 🚌 Comfortable and clean vehicles
- 👍 Convenient transportation option

**Cons**

- ⏱️ Unreliable pickup and drop-off times
- 🚗 Unprofessional and rude drivers
- 🗺️ Inefficient routing and detours
- 📞 Poor communication with drivers
- 🔍 Difficulty locating pickup points
- 🚫 Frequent cancellations and no-shows

**Commonly reported bugs**

- App crashes and freezes after updates
- Issues with account creation and login
- Incorrect or missing location information

**Most requested features**

- Improve accuracy of estimated pickup and drop-off times
- Provide better customer service and communication
- Optimize routing and pickup/drop-off sequence
- Allow users to contact drivers directly
- Expand service coverage to more areas

## Recent user reviews (10 of 67)

All indexed reviews: https://appshunter.io/ios/app/citylink-kuwait/id6448803380/reviews.md

### 2/5 — App update

*2026-08-06*

The app needs to be updated and make sure the passengers dropped base on how close they’re to the location not about how the passengers enters the bus. ( e.g if one passenger is goin to blk 10 and other passenger is goin to blk 6, the app should let the blk 6 passenger drop off first since the bus will get to blk 6 first)

### 5/5 — rp

*2026-07-01*

i just noticed that sometimes more passengers with different routes. drivers should know what is convenient route for passengers because some of us are working and we are not allowed to be late at work. although i understand that driver should pick up passengers. for me it gaved ma satisfy when i pick up and direct to my location. over all im satisfied with your service and really appreciated the good behavior of your drivers and the comfortable that gives to me.

### 5/5 — Amazing Ride

*2026-06-27*

It was my first time booking on citylink and my experience was really amazing, comfy seats and approachable driver.. see you on my next booking ride…⭐️⭐️⭐️⭐️⭐️

### 1/5 — Detour

*2026-06-05*

Too many detours. Picking up too many passengers. At the end, you will be late for work so you have no options but to cancel the booking.

### 5/5 — لماذا

*2026-05-19, version 1.2.3*

لماذا بحسابي الثاني بلوك ؟؟؟

### 5/5 — good

*2026-04-09, version 1.2.2*

very good

### 1/5 — لايعمل

*2026-01-23, version 1.2.0*

لاتوجد تواريخ مستقبلية

### 1/5 — App

*2025-12-23, version 1.2.0*

Needs lot of fixes, open pages disappear by itself and goes to main page

### 1/5 — Horrible

*2025-12-22*

Shows fully booked for hours on end and cant get a ride consistently at the same time everyday

### 1/5 — bad experience

*2025-11-20*

It’s hard to find captain and when I finally find one, he takes 10 minutes to move, and sometimes they don't move at all, so I cancel the trip.

## Frequently asked questions about Citylink Kuwait

### What is CityLink Kuwait?

CityLink Kuwait is a premium and affordable transportation service operating in Kuwait, powered by an advanced German demand-responsive transit (DRT) platform. It aims to provide an efficient, sustainable, and personalized travel experience for users across major areas.

### How do I use CityLink Kuwait?

You can use the app to set your pickup and drop-off locations, with the nearest bus stop being designated for your convenience. The app allows you to track the live location of your shuttle, make digital payments, and even schedule future pickups.

### Is CityLink Kuwait free to use?

The app itself is free to download and use for booking rides. However, you will need to pay for your travel, with options for digital payments and passes for frequent travelers available for added convenience.

### What are the key features of the app?

Key features include on-demand ride booking, real-time shuttle tracking, digital payment processing, the ability to schedule future pickups, and route monitoring. The platform is designed for an optimal demand-responsive experience.

### Who is CityLink Kuwait for?

This service is designed for anyone in Kuwait who needs a quick, efficient, and affordable way to travel. It's particularly useful for those looking for a premium and personalized shuttle experience, benchmarked to global public transport standards.

## Version history (last 5 releases)

### 1.2.7 — 2026-08-20

General bug fixes and performance enhancements

### 1.2.6 — 2026-08-01

General bug fixes and performance enhancements

### 1.2.5 — 2026-07-06

General bug fixes and performance enhancements

### 1.2.4 — 2026-06-15

General bug fixes and performance enhancements

### 1.2.3 — 2026-05-18

General bug fixes and performance enhancements

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## More apps by CITY GROUP CO. K S C

- [GoCity جوسيتي](https://appshunter.io/ios/app/gocity/id1287057666)
- [Citybus Kuwait](https://appshunter.io/ios/app/citybus-kuwait/id1459228557)
- [Citybuskw](https://appshunter.io/ios/app/citybuskw/id6448910217)
- [Citylink Saudi](https://appshunter.io/ios/app/citylink-saudi/id6504859209)
- [Citylink Dubai](https://appshunter.io/ios/app/citylink-dubai/id6667113797)

All apps by CITY GROUP CO. K S C: https://appshunter.io/developer/1276544972

## Related topics

[city bus kuwait](https://appshunter.io/ios/topics/city-bus-kuwait) · [irish citylink](https://appshunter.io/ios/topics/irish-citylink)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*