# CityMD Urgent Care — Urgent Care, In-person&Virtual

> Healthcare management app for urgent care, appointments, records, and provider communication. (iPhone/iPad app by Summit Health Management LLC.)

- Source: https://appshunter.io/ios/app/citymd-urgent-care/id1565837885 (this page in markdown: same URL + `.md`)
- Developer: [Summit Health Management LLC](https://appshunter.io/developer/1073360301)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.50/5 from 3,037 App Store ratings · 143 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 79 MB
- Languages: English, Hebrew, Spanish
- Released: 2021-06-02
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/citymd-urgent-care/id1565837885/reviews.md

## What is CityMD Urgent Care?

Skip the wait, stay connected, and manage your care—all in one place.

Whether you need urgent care on the go or want to schedule a virtual visit, the CityMD app makes it simple to get the care you need, when you need it.

With CityMD, you can:

• Schedule in-person visits

• Access on demand virtual urgent care

• View test results, care summaries, and other documents

• View medications

• View and pay bills


Trusted by thousands of patients across CityMD. HIPAA-compliant and secure.

Download the app and manage your care from anywhere.

CityMD is the go-to neighborhood urgent care for whenever life happens. When care can't wait, CityMD has 170+ convenient locations throughout New Jersey and New York that are open seven days a week, 365 days a year. From visits with our board-certified doctors to rapid lab tests, patients can always expect quick, high-quality care.

## Key features

- Schedule in-person or virtual visits
- 24/7 on-demand virtual urgent care
- View test results and care summaries
- Access medications and request refills
- Message healthcare providers securely
- View bills and make payments

## Chart rankings

- #207 in Top Free · Medical (US App Store)

## What do users think of CityMD Urgent Care?

Overall sentiment: negative

**Pros**

- 🚀 Quick service
- 👍 Convenient telehealth
- 💡 All health info in one place

**Cons**

- 🐛 App crashes and glitches
- 🔒 Difficulty accessing account and records
- 👎 Poor user experience and functionality
- 💰 Questionable billing and payment issues

**Commonly reported bugs**

- Login and password reset issues
- Inconsistent data and information display
- Incompatibility with insurance and payment methods

**Most requested features**

- Ability to message doctors directly
- Family account management
- Improved test result display and notification

## Recent user reviews (10 of 143)

All indexed reviews: https://appshunter.io/ios/app/citymd-urgent-care/id1565837885/reviews.md

### 1/5 — Cannot get result

*2026-07-17, version 7.6.0*

Very frustrated at continued error messages that”system is down”. Cannot create a new account to receive results.   This resulted in numerous phone calls to “chase down” results of tests.

### 1/5 — Randomly disappearing test results

*2026-07-15, version 7.6.0*

Receiving notifications that my test results are ready, but the test result section in the app is empty. After trying to wait, restarting app multiple times they appeared, was able to check only one of them before they disappeared again. This is an unacceptable bug for a patient portal application.

### 1/5 — Ugh fix the bugs

*2026-06-26, version 7.6.0*

I can’t even sign in to my chart to see my results like what’s the whole purpose of the app if it doesn’t work at all what a waste!!! This app doesn’t work at all

### 1/5 — Don’t use this urgent care if you want to receive results

*2026-05-07, version 7.5.0*

For the third time I used CityMD.  They will only guarantee delivering test results through the app, but the app, over the period of the past three years, does not work.  The technical support team takes a message and never returns with help.  I am seeing if I can achieve any change with this place through the health department or the Americans with Disabilities Act.  Go someplace else.

### 1/5 — Signing in

*2026-04-21, version 7.5.0*

It has been given me trouble signing in the app, I deleted it off my phone. It’s better to visit a CityMD place instead of going through all the hassle of signing in.

### 5/5 — Doctors

*2026-02-28, version 7.3.0*

Some doctors are wonderful and some just don’t care.  Be careful about which doctor you’re going to see.  I love Dr. Devito. GI. ❤️

### 1/5 — Finally got going but ends up same junk

*2026-02-18, version 7.3.0*

Rather use the Athena portal. This app was dead for a long time. Never did anything until last year. Had hopes. Now it won’t log in and no accounts work. Support didn’t get my feedback right. I hate to give up but this thing really stinks.

### 5/5 — Dr.Lombardi

*2026-02-09, version 7.3.0*

Great visit. Exceptional service.

### 1/5 — Doesn’t work

*2026-02-02, version 7.2.1*

App keeps closing down doesn’t work

### 2/5 — Erroneous Password Reset Email

*2026-02-01, version 7.2.1*

Every single time I log into the app it sends me an email saying I requested a password reset.

## Frequently asked questions about CityMD Urgent Care

### What can I do with the Summit + CityMD app?

The app allows you to schedule in-person or virtual visits with providers, access on-demand virtual urgent care 24/7, view test results and care summaries, manage medications, message your providers, and handle billing and payments.

### Is the Summit + CityMD app free to use?

The app itself is free to download and use. While the app facilitates access to healthcare services, the cost of those services would be separate and depend on your insurance and the care received.

### How does the app ensure my health information is secure?

The app is HIPAA-compliant and secure, ensuring that your personal health information is protected. It uses secure messaging and data handling practices to maintain patient privacy.

### Can I get urgent care through the app?

Yes, you can access on-demand virtual urgent care 24/7 through the app. This allows you to receive immediate medical attention for non-life-threatening conditions without needing to visit a physical location.

### What if I need to see a specific doctor?

You can schedule in-person or virtual visits with your Summit Health providers through the app. The app also allows you to securely message your providers for non-urgent questions or follow-ups.

## Version history (last 5 releases)

### 7.6.0 — 2026-06-10

Bug fixes and improvements

### 7.5.0 — 2026-04-20

Bug fixes and improvements

### 7.4.0 — 2026-03-11

Bug fixes and improvements

### 7.3.0 — 2026-02-04

Bug fixes and improvements

### 7.2.1 — 2025-12-22

Bug fixes and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*