# CITYROW: at home fitness — user reviews > 137 indexed App Store user reviews of CITYROW by CITYROW Interactive, LLC, rated 4.80/5 from 717 ratings. - Source: https://appshunter.io/ios/app/cityrow-at-home-fitness/id1342846845/reviews - App overview in markdown: https://appshunter.io/ios/app/cityrow-at-home-fitness/id1342846845.md - Rating breakdown: 5★ 619 · 4★ 58 · 3★ 18 · 2★ 6 · 1★ 16 ## What do users think of CITYROW? Overall sentiment: positive **Pros** - 🚀 Great workouts - 👍 Engaging instructors - 💪 Variety of classes - 🤸‍♀️ Full-body workouts - 🏠 Convenient home workouts - 🤩 Motivating experience - 🧘‍♀️ Yoga and stretching options - 🌟 Excellent overall program **Cons** - 🐛 App connectivity issues - 🔍 Lacking detailed workout data - 🎵 Subpar music options - 💰 Expensive subscription - 🔍 Difficult to find/navigate classes - 🤷‍♀️ Repetitive exercises **Commonly reported bugs** - Connectivity issues with rowers - App crashes and freezes - Inaccurate workout tracking **Most requested features** - Integrate with fitness trackers - Provide more detailed workout metrics - Allow custom music selection - Improve class search and scheduling - Expand on-demand class library ## Newest reviews (15 of 137) ### 4/5 — Plenty of Classes *2024-11-22, version 2.9.0* A variety of classes to choose from. I’ve tried six or seven instructors and liked them all. My only wish is that the app provide more detailed analytics. ### 5/5 — Love this app _ program is perfect *2024-04-08, version 2.3.12* City Row Go is great when I don’t need a heavy beat workout, but need a good pep talk. The instructors are encouraging, the FB community is fun and I love the sound of the waterrower. I do have the peloton all access, but consistently come back here for the reasons above. ### 5/5 — Motivating *2024-04-07, version 2.3.12* The courses with instructors really helped me reach and maintain a good level of motivation to go on with my rowing training week after week. ### 5/5 — Best rowing app out there! *2024-03-07, version 2.3.12* Y’all the instructors and content offered at City Row is second to NONE! You will not regret paying this subscription and increasing your row speed, row power, and overall health! ### 5/5 — 😍😍😍 *2024-02-27, version 2.3.12* City Row! Thanks for lighting a fire under my fitness voyage! ### 5/5 — Great app *2024-02-04, version 2.3.12* I love the CITYROW app. Instructors are great and a huge array of classes to keep you going at it! ### 5/5 — Hearing rumors… *2024-01-20, version 2.3.12* Don’t sell. My go to since quitting Orange Theory after pandemic. ### 5/5 — Amazing workout amazing instructors *2024-01-05, version 2.3.12* The classes fly by while you work your entire body ### 4/5 — Mostly good, missing key things *2023-12-15, version 2.3.12* Update 12/2033 I still stand by my original review. I will add that I still wish to see closer caption and music. I’d also love to see a schedule option. So I can plan my weekly workouts in the app. I think if CityRow made these updates they’d really have a 5 star app. 05/2023 I have a concept2 and have had a good experience with the app. So far I’ve had a good experience and enjoy the app enough to pay for a subscription. The 2 changes I’d like to see to give it a 5 are: closed captioning and the music. Fitness should be accessible to all! The music in app music option is too quiet and there is no choices. I’d love to be able to control my music app in CITYROW or have more in app choices. If I saw those two I’d happily upgrade my rating to a 5. ### 5/5 — Great row app! Great workouts! *2023-11-29, version 2.3.12* Great workouts, great trainers. This really changed how i row and my row workouts- I love the upbeat trainers and the variety of workouts! I look forward to hopping in my machine everyday. ### 5/5 — CityRow Strong *2023-11-28, version 2.3.12* I have been using the CITYROW app since the pandemic started and it was and still is my main source of workouts and inspiration. I am well over 1 million meters and can’t wait to hit 2. I highly recommend these workouts. ### 5/5 — Absolutely LOVE these work outs❤️ *2023-10-20, version 2.3.12* I’m doing the yoga and endurance rows and they are awesome. If you haven’t tried it, you have to give a try. I have knee issues and have been sedentary for years. Got my WaterRower and started doing these classes and I always feel so good when I complete one. Great instructors, great music and wonderful variety 🥰❤️❤️❤️💪 ### 5/5 — Great Program *2023-09-27, version 2.3.12* Fantastic program, across the board. Engaging instructors, well-structured regimes. My rowing and overall fitness have improved dramatically since I started this. ### 5/5 — Love these classes and instructors *2023-09-24, version 2.3.11* Amazing workouts always ### 5/5 — Motivating *2023-09-08, version 2.3.11* The instructors are great at reassuring that any effort is progress. ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t connect to Concept2 PM5 *2021-04-08, version 2.0.13* New user. Just downloaded and signed up for a subscription today on the representation that this would work with the PM5. I click on a class and attempt to connect and the app just shows no devices found. I have quit all other apps, made sure the PM5 wasn’t in my phone’s known BT devices, and restarted both my phone and the PM5 multiple times. The app doesn’t even seem like it’s searching for devices—no spinning wheel, nothing. Just says “no devices found” instantly. There was a firmware update to this app yesterday, so don’t know if they just broke it or what. ### 1/5 — More "free" lying *2021-01-06, version 2.0.3* I've just had it with this bull. Tell me what is costs to use the app. Go to their website. You will find that they will charge you around $20/mo. To use it. Maybe that's fair if you want the features. BUT SAY SO BEFORE I INSTALL IT! This is Apples fault. The practice should be banned. The rating stars here are due to this deceptive download, not value for the program. ### 1/5 — Can’t even sign up *2020-10-16, version 1.2.14* Waste of time ### 1/5 — Terrible support *2020-04-25, version 1.2.7* No support email Can’t buy a subscription in the app - have to go to a website that tries to get you to buy a Comms module even if you have one Won’t accept credit card payment No confirmation of a new account setup via email No online support What can I say - ready to spend but this app is back in the dark ages in terms of support and interactivity ### 2/5 — Disappointed long time subscriber *2025-01-25, version 2.10.0* I have been a subscriber for over 3 years and in this time the number of new instructor-led classes has dropped significantly each week and replaced with “scenic rows”. 3 years ago I would have given a 5 star rating as the instructors and individual classes are good (well, most of them) but now I’m paying the same or maybe slightly more in annual fees for significantly fewer instructed classes. Am looking for other app options with more fun and motivational content. ### 2/5 — Needs new iOS update *2024-01-15, version 2.3.12* Dear CITYROW, Ever since the last iOS iPhone update, my app can’t pair with my rower. My partner just updated her phone as well and now she can no longer paid as well. It used to work pretty well and consistently but, no longer. Please fix and I’ll amend my review. ### 2/5 — Billed when App was Inaccessible *2020-02-16* I downloaded this app when its existence was announced via a WaterRower newsletter in early summer 2018. What I remember of trying to sign up for the service was that it was highly frustrating in that the app didn’t seem to recognize my login or give me a way to change my password. I assumed I had no account and also assumed I wasn’t being billed (big mistake). Had I checked my billing statements I would have found that I was getting charged $39 a month from July through December of 2018 for a membership. After that it changed to a $19 monthly charge. One reason I was unaware of this is that I never received email about my membership. I tried to log into the app sporadically out of curiosity (still assuming I wasn’t being charged). I was not successful. In November 2019 I managed to contact customer support for the app and explained that I didn’t believe I was a paying member but that I couldn’t log in and would like to get a preview of the classes. I was given a temporary password at this time (and no allusion to the fact that I had been a paid subscriber for over a year). I still assumed I wasn’t a paid subscriber until I received my one and only email concerning payment. It alluded to my credit card on file that was expiring. It seems they managed to get around this however and updated the expiration date without my assistance. I looked at the app, finally, and decided it wouldn’t work for me. I would like to view on my TV and find Chromecast to be a poor solution (I have a Roku and would consider subscribing if a Roku app was developed). The class quantity also seems sparse for the high price, however, especially as I’m interested in rowing courses only. I canceled my subscription but then tried to resubscribe, out of curiosity. When I did so, I found the price had jumped by $10 to $29 a month. That is certainly too high for me. **Developer response:** We are so sorry for your poor experience with CITYROW GO! Our sincerest apologies for the lack of information provided by our Customer Service team, and thank you for the feedback regarding your experience on the website and the app. We have since released updates which have ironed out certain bugs and glitches to improve the process of purchasing, and are working to make sure our confirmation emails aren’t forwarded to the spam folder! Should you be interested in trying CITYROW GO again, please email us at go@cityrow.com for a special offer. ### 3/5 — Mixed Reviews *2024-04-20, version 2.3.12* I absolutely love the classes on city row. The only downside is that I continually have issues with the app. I’m currently using my tiny screen on my phone because the app will no longer work on my android tablet. I was told months ago that they were pushing out an update to fix the issue but nothing yet 🤷‍♀️ ### 3/5 — City row *2024-03-12, version 2.3.12* Great machine with many classes in the apps. The downfall that other rowing machines offer (for same price or less) is virtual rowing apps, competitive rowing games. ### 3/5 — Initially Awesome…but now *2023-10-25, version 2.3.12* I had a limited free trial of the app and absolutely loved it. There are so many classes and not all of them use the rower. I saw a lot of potential to build my rowing as well as strength training and HITT. However, now as I delve deeper into the class base, I’m finding that every class I pick has the same exercises. Each time I work out it feels like I’m working the same muscles every day. I know I need to alternate muscle groups but doing suitcase squats and lunges every single day is not allowing my muscles to recover. It would be great if the description told you what muscle groups you’d be working but it doesn’t. Instead, I have to get through the warmup first to find out it’s the same exercises I did the day before. At first, I really chose the instructor Shaun almost every time but it go really repetitive. So I’ve tried a couple other instructors and it’s basically the same workout. For the monthly price tag I’m finding myself increasingly disappointed. ## Most praised reviews (10 highest-rated) ### 5/5 — App update *2026-05-31, version 3.38.10* After the newst update, the app keeps logging out and crashing mid session. ### 5/5 — Best workout *2025-05-30, version 2.10.0* Post partum I have limited time and less ability to do high impact workouts. CITYROW gives me a heck of a workout in a condensed time with no aggravation of my injuries. Love CITYROW! ### 5/5 — Love CITYROW *2025-03-16, version 2.10.0* Can’t tell you how much I enjoy all the classes. Had a rower & did not use it very often as I thought it was boring. Then I found CITYROW. I love the variety of classes & the instructors. There is something for everybody. Thank you CITYROW! Especially during the pandemic - you helped me to keep mentally & physically fit! ### 5/5 — Love them! *2024-11-16, version 2.9.0* Nice variety, great coaches, convenience… what more could I ask for? A little water break here and there? Oh. I can stop the video? ### 5/5 — Full Body WO *2024-10-27, version 2.9.0* Full body workout. Great instructors with variety of cardio/strength classes. ### 5/5 — Bonanza *2024-09-15, version 2.7.1* Always coming back after a break ### 5/5 — Great *2024-07-12, version 2.4.0* I really do like CityRow. Super instructors and Super classes. ### 5/5 — Love this app! *2024-07-10, version 2.4.0* I do not have the City Row rower but the app links directly to my rower! I am always challenged. The instructors are fun to follow! ### 5/5 — Best workout app for WATERROWER *2024-06-15, version 2.3.12* I look forward to my workouts and the instructors are the best! This has really changed my home workout experience. Thank you City Row! ### 5/5 — Great rowing app! *2024-04-12, version 2.3.12* I love this app! This is by far the best app for rowing I have ever used!! If you are trying to train for distance or to improve your split, get this app!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*