# Citysnap NYC Rentals & Homes — user reviews > 40 indexed App Store user reviews of Citysnap NYC Rentals & Homes by Homesnap, Inc., rated 4.50/5 from 301 ratings. - Source: https://appshunter.io/ios/app/citysnap-nyc-rentals-and-homes/id1603890256/reviews - App overview in markdown: https://appshunter.io/ios/app/citysnap-nyc-rentals-and-homes/id1603890256.md - Rating breakdown: 5★ 244 · 4★ 17 · 3★ 10 · 2★ 5 · 1★ 25 ## What do users think of Citysnap NYC Rentals & Homes? Overall sentiment: positive **Pros** - 📸 Photo/camera feature to instantly identify properties - 👍 Intuitive and user-friendly interface - 🚀 Real-time data with 5-minute database refresh - 🗺️ Custom boundary drawing and commute-based search - 📞 Direct agent contact information readily available - ✨ Sleek and modern design - 🏢 Accurate REBNY RLS data integration - 🌆 Sky Cam/surrounding city view feature - 🎯 Location-specific listing information - 💰 Free access to core features - 🤝 Smooth agent-consumer collaboration tools - 📊 Transparent and ethical approach to advertising **Cons** - 💸 Hidden fees for accessing all features - 🐛 App doesn't work properly - 🗂️ Navigation requires multiple clicks - 📸 Building photos not always accurate - ❌ Not all listings are loaded - 🎨 Poorly designed interface (per some users) - 📱 Limited availability (only NYC, not expanded to other regions) **Commonly reported bugs** - App functionality issues reported - Incomplete listing database - Inaccurate building photos - Navigation complexity **Most requested features** - Expand service to Virginia Beach - Expand service to other regions beyond NYC ## Newest reviews (14 of 40) ### 5/5 — At last *2022-08-15, version 1.1* An Agent friendly site. Bravo ### 5/5 — Could change the way you look at real estate in NYC *2022-08-09, version 1.1* As a realtor, I appreciate having the most up to date listings handy. The database is refreshed every 5 minutes. The logic of the app interface, clarity of the listings and ability to make the experience tailored to your particular needs make this a winner. You can set your commute or other location interest so when you view a listing you immediately get time to destination. The photo feature is very cool - take a photo in front of a building and instantly receive what listings are available inside. Lastly, the way it allows for collaboration with an agent is very smooth and user friendly. Highly recommend. ### 5/5 — Best app in NYC *2022-07-28, version 1.0.5* Love the interface and features. ### 5/5 — Gold Standard for NY Real Estate *2022-07-26, version 1.0.5* As a retired realtor, it’s refreshing to use an app that transparently displays the information & facilitates agent/consumer collaboration. While StreetEasy requires me to surrender my personal email & then wait for a future response to my inquiry, CitySnap prominently displays the listing agent’s telephone number so my questions can be immediately answered by the most knowledgeable person. No games with the app, just an excellent product that is free to the consumer. The unique content & easy interface make CitySnap the gold standard for NY real estate! ### 5/5 — 10/10 app for agents *2022-07-22, version 1.0.4* The free tools provided are incredible. Paid tools even better. Download and use this ### 5/5 — Best NY Real Estate App *2022-07-19, version 1.0.4* The modern interface is sleek and intuitive. The data is directly linked to the REBNY RLS, so I am confident the info is accurate and timely. Love the “Sky Cam”. I also respect the ethical approach this company has taken to advertising, which is more transparent than the lessor alternatives. ### 5/5 — Fast, Accurate, Easy *2022-07-17, version 1.0.3* I like the “Sky Cam” feature and the ability to find NYC apartments that have recently had a price reduction. ### 5/5 — Superior to StreetEasy *2022-07-16, version 1.0.3* I LOVE this app because it ethically represents the listings in a user-friendly and transparent manner. The features are super easy, and professional. Goodbye StreetEasy! Farewell Zillow! ### 5/5 — Pleasantly surprised! *2022-07-07, version 1.0.3* So easy to use and up to date! ### 5/5 — A lovely experience *2022-07-07, version 1.0.3* Great app to look for NYC rentals ### 5/5 — Super intuitive NYC real estate app *2022-07-06, version 1.0.3* This app is so sleek and well designed. It’s easy to use and has such great features for locating Manhattan rentals. The only app for NYC real estate that I’ll be using from now on ### 5/5 — Exciting! *2022-07-05, version 1.0.3* Finally a thorough site that is user friendly and transparent! Thank you Citysnap! ### 5/5 — Finally, a decent NYC search app *2022-07-05, version 1.0.3* NYC has needed this app forever. It’s well-designed and has all the listings. Thank you Citysnap! ### 5/5 — Outstanding! *2022-07-05, version 1.0.3* Great app, excellent and phenomenally useful content! ## Most critical reviews (10 lowest-rated) ### 1/5 — Manhattan agent chiming in *2024-09-01, version 1.4.1* There’s no way this has positive reviews that are real and ALL 5 stars? If you’re going to buy fake reviews, at least throw some average ratings in there too. 0/10 ### 1/5 — Doesn’t work *2024-05-15, version 1.3.8* This app doesn’t work ### 1/5 — There is no way *2022-08-07, version 1.0.7* That any of the 5 stars are real :/ really badly designed app, I truly expected more from this ### 1/5 — Contact info *2022-07-23, version 1.0.4* There is no contact info anywhere to be found, truly a poorly run app ### 1/5 — Fake reviews *2022-07-14, version 1.0.3* Stop buying fake reviews like you did with The sister app Homesnap. This app is not accurate, navigation is super annoying as it requires several clicks to get where you want, Redfin or Zillow are 10 times better and more reliable. Shame ### 1/5 — Not as promised *2022-07-02, version 1.0.3* Contrary to what was promised, this is fee based to access all features. In addition, not all listings are loaded and building photos are not accurate. I hope it improves over the next few weeks. ### 4/5 — Nice *2023-04-24, version 1.3.2* Great listings. ### 4/5 — Welcome to the NYC Industry! *2022-06-30, version 1.0.2* Seems like a Useful and Exciting App 👍 ### 5/5 — G.O.A.T. *2025-12-03, version 1.4.1* Homesnap for NYC! ### 5/5 — Bring it back to VA Beach *2025-11-14, version 1.4.1* Bring city snap to VA Beach ## Most praised reviews (8 highest-rated) ### 5/5 — Game changer working Buyers and Sellers on the run *2024-01-27, version 1.3.8* Love the location specific listing information. Easily access with real time data. ### 5/5 — QEMPRESSQCBUYS *2023-10-25, version 1.3.8* ALALALL ### 5/5 — Love the camera setting *2023-10-03, version 1.3.8* New app that should be used by all. ### 5/5 — CitySnap is Amazing!!! *2023-03-31, version 1.3.1* As a tech savvy NYC Real Estate Agent working at Highline Residential, CitySnap has become my professional App of choice. Thank you REBNY for this game changing app. Felipe Porto — Highline Residential ### 5/5 — A Great App! *2022-10-16, version 1.2.3* There are so many perks to this app that I love! One of the best perks is the photo/listing feature where you can take the pic of the property and all of the current info just pops up instantly for you to review! It’s like magic! Thank you… ### 5/5 — Citysnap… the way of the future! *2022-09-27, version 1.2.1* amazing product! ### 5/5 — Solid app *2022-09-20, version 1.2.1* The ux is good, performance is great. It lets me browse the market and dream of the day I can afford property in the current horrific housing market! A++ 10.2/10 ### 5/5 — Review *2022-09-20, version 1.2.1* The app is a good tool for agents and clients --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*