# Citytouch

> Digital banking solution for City Bank PLC customers. (iPhone/iPad app by The City Bank PLC..)

- Source: https://appshunter.io/ios/app/citytouch/id645463050 (this page in markdown: same URL + `.md`)
- Developer: [The City Bank PLC.](https://appshunter.io/developer/645463053)
- Category: Finance, Reference
- Price: Free
- Rating: 4.20/5 from 1,853 App Store ratings · 275 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 203 MB
- Languages: American English
- Released: 2013-10-26
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citytouch/id645463050/reviews.md

## What is Citytouch?

Welcome to Citytouch!
Open accounts, apply for loans, save, invest, pay, transfer, and manage your entire banking relationship from a single app.
Whether you’re managing everyday finances or planning for what’s next, Citytouch helps you stay on top of your money with everything you need in one place.

Powerful banking, simplified
• Open a new bank account instantly, without stepping into a branch
• Get a complete, real-time view of your accounts, cards, loans, and investments
• Personalize your dashboard with smart tools to help you track your finances
• Switch seamlessly between English and Bangla

Move your money in a tap
• Send money instantly to any bank in Bangladesh via NPSB, RTGS, or BEFTN
• Transfer funds seamlessly to major mobile wallets
• Scan and pay with QR codes at thousands of merchants
• Withdraw cash without your card using Cash by Code

Settle bills in seconds
• Top up your mobile balance and pay utility bills instantly
• Pay internet, insurance, tuition, and club fees with ease
• Settle your credit card bills securely and on time

Total control over your cards
• Activate cards and manage your PIN directly from the app
• Enable or disable international transactions with a single tap
• Manage transaction limits and security settings with ease

Grow your savings effortlessly
• Open a Fixed Deposit (FD) or monthly savings plan (DPS) in minutes
• Apply for digital loans directly through the app (for eligible customers)
• Access dedicated digital banking features for City Islamic accounts

Premium support and smart features
• Earn MyRewards points on your everyday transactions
• Get instant assistance through our AI Chatbot in Bangla and English
• Raise and track service requests directly from the app
• Explore ATMs, branches, and exclusive offers in Guest Mode before you log in

Getting started is simple

1. Download the app
2. Register using your City Bank account or card details
3. Start banking smarter

Download Citytouch and experience banking designed around you.

Need help? Call 16234 or email citytouch@citybankplc.com.

## Key features

- Digital banking solution
- Manage finances
- Mobile banking

## What do users think of Citytouch?

Overall sentiment: neutral

**Pros**

- 🚀 Smooth and easy user interface
- 👍 Comprehensive banking features
- 🔒 Reliable and secure
- 💡 Innovative digital banking experience

**Cons**

- 🐛 Frequent crashes and bugs
- ⏱️ Slow performance and long loading times
- 🔍 Outdated and confusing user interface
- 🤔 Inconsistent user experience

**Commonly reported bugs**

- Face ID/Touch ID login issues after updates
- Inability to view full credit card transaction details
- Inconsistent behavior when making payments
- App crashes when trying to access certain features

**Most requested features**

- Improved app stability and performance
- Modernized and intuitive user interface design
- Expanded features for Islamic banking accounts
- Support for additional payment methods (e.g., NFC, Apple Pay)
- Enhanced transaction history and statement viewing
- Faster and more reliable fund transfers

## Recent user reviews (10 of 275)

All indexed reviews: https://appshunter.io/ios/app/citytouch/id645463050/reviews.md

### 1/5 — Faul new app

*2026-08-03, version 10.0.3*

Balancr not updating. All functions stoped working 🫤🫤

### 5/5 — Review

*2026-08-02, version 10.0.3*

Excellent

### 5/5 — Best App

*2026-07-24, version 10.0.3*

I love this app. Anything you think of a bank provides is available in this app. What an incredible job done by Citybank. Thank you.

### 3/5 — Excessive loading time

*2026-07-23, version 10.0.3*

How come the loading screen is too show!

### 4/5 — Tap to pay

*2026-07-23*

Please add a Tap to Pay option. It would be very convenient for Apple users who don’t have Google Wallet. It would be great to have a payment option for iOS users as well.

The Citytouch app is really good, but the Tap to Pay feature is currently missing. Adding it would make the app even more convenient.

### 2/5 — Shamusha with app

*2026-07-11, version 10.0.2*

After the latest app update it won't open, please change it.

### 1/5 — Old version was better

*2026-07-04, version 10.0.2*

Current city app is very unhealthy. Very slow and it really got a bad experience. I was a happy Citytouch app user  currently not. To improve try to remove extra images and animations.

### 5/5 — New app

*2026-07-02, version 10.0.2*

Latest release of the app is excellent 
Keep it up !

### 1/5 — New Update

*2026-07-02, version 10.0.2*

New update version is just Worst

### 5/5 — Best app

*2026-07-02, version 10.0.2*

I am really happy to transection through this city touch

## Frequently asked questions about Citytouch

### What is Citytouch?

Citytouch is a digital banking solution developed by City Bank PLC. It allows customers to access and manage their banking services conveniently through their mobile devices.

### Who is Citytouch for?

This app is designed for valuable customers of City Bank PLC. It provides them with a digital platform to interact with their bank.

### Is Citytouch free to use?

Based on the provided information, Citytouch is a free application. There are no mentions of subscription fees, in-app purchases, or advertisements.

### What can I do with Citytouch?

Citytouch serves as a digital banking solution, enabling customers to manage their finances through their mobile devices. Specific features beyond general financial management are not detailed.

## Version history (last 5 releases)

### 10.0.4 — 2026-08-11

We have made minor bug fixes and performance enhancements to ensure a smoother, more reliable experience.

### 10.0.3 — 2026-07-23

Welcome to the All-New Citytouch!

We’ve completely transformed your banking experience with a modern new design, smarter features, and more personalization.

What’s New:
• Modern, sleek and faster UI experience
• Instant Account Opening
• Instant Digital Loan (from Bangladesh only)
• MyRewards – earn reward points on eligible transactions
• AI-powered chatbot support in Bangla & English
• Personal Finance & Wealth Management tools
• Personalized homepage customization
• Real-time alerts & transaction notifications
• Secure TPIN-based transactions
• In-app dispute management & tracking
• Receive PIN-based inward remittance
• Guest Mode for exploring the app
• Faster transfers to your own accounts
• Expanded digital services for Islamic account holders
• Branch, ATM & Citygem locator with map view

Update now to experience the smarter, faster, and more personalized Citytouch.

### 10.0.2 — 2026-06-28

Welcome to the All-New Citytouch!

We’ve completely transformed your banking experience with a modern new design, smarter features, and more personalization.

What’s New:
• Modern, sleek and faster UI experience
• Instant Account Opening
• Instant Digital Loan (from Bangladesh only)
• MyRewards – earn reward points on eligible transactions
• AI-powered chatbot support in Bangla & English
• Personal Finance & Wealth Management tools
• Personalized homepage customization
• Real-time alerts & transaction notifications
• Secure TPIN-based transactions
• In-app dispute management & tracking
• Receive PIN-based inward remittance
• Guest Mode for exploring the app
• Faster transfers to your own accounts
• Expanded digital services for Islamic account holders
• Branch, ATM & Citygem locator with map view

Update now to experience the smarter, faster, and more personalized Citytouch.

### 10.0.1 — 2026-06-21

Welcome to the All-New Citytouch!

We’ve completely transformed your banking experience with a modern new design, smarter features, and more personalization.

What’s New:
• Modern, sleek and faster UI experience
• Instant Account Opening
• Instant Digital Loan (from Bangladesh only)
• MyRewards – earn reward points on eligible transactions
• AI-powered chatbot support in Bangla & English
• Personal Finance & Wealth Management tools
• Personalized homepage customization
• Real-time alerts & transaction notifications
• Secure TPIN-based transactions
• In-app dispute management & tracking
• Receive PIN-based inward remittance
• Guest Mode for exploring the app
• Faster transfers to your own accounts
• Expanded digital services for Islamic account holders
• Branch, ATM & Citygem locator with map view

Update now to experience the smarter, faster, and more personalized Citytouch.

### 9.0.1 — 2026-01-22

We have made minor bug fixes and performance enhancements to ensure a smoother, more reliable experience.

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| --- | --- | --- | --- |
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## More apps by The City Bank PLC.

- [City DRF-SCF](https://appshunter.io/ios/app/city-drf-scf/id1527710106)
- [City Ekhoni Account](https://appshunter.io/ios/app/city-ekhoni-account/id1534891769)
- [The CityRemit](https://appshunter.io/ios/app/the-cityremit/id1622614982)
- [City Invest \| Custodian](https://appshunter.io/ios/app/city-invest-custodian/id1630880616)
- [CityCorp](https://appshunter.io/ios/app/citycorp/id6473814568)

All apps by The City Bank PLC.: https://appshunter.io/developer/645463053

## Related topics

[city ekhoni account](https://appshunter.io/ios/topics/city-ekhoni-account) · [city touch app for online banking](https://appshunter.io/ios/topics/city-touch-app-for-online-banking) · [city bank plc](https://appshunter.io/ios/topics/city-bank-plc) · [city bank](https://appshunter.io/ios/topics/city-bank) · [city bank business](https://appshunter.io/ios/topics/city-bank-business) · [bangladesh bank](https://appshunter.io/ios/topics/bangladesh-bank) · [city bank personal](https://appshunter.io/ios/topics/city-bank-personal) · [dhaka bank](https://appshunter.io/ios/topics/dhaka-bank) · [city national bank txcnb](https://appshunter.io/ios/topics/city-national-bank-txcnb) · [lake city bank digital](https://appshunter.io/ios/topics/lake-city-bank-digital)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
