# Citytv+ — user reviews > 74 indexed App Store user reviews of Citytv+ by Rogers Media, rated 4.04/5 from 3,260 ratings. - Source: https://appshunter.io/ios/app/citytv-plus/id6670492454/reviews - App overview in markdown: https://appshunter.io/ios/app/citytv-plus/id6670492454.md - Rating breakdown: 5★ 2,128 · 4★ 304 · 3★ 132 · 2★ 74 · 1★ 582 ## Newest reviews (16 of 74) ### 2/5 — The ads are so annoying especially after paying for an ap *2026-06-28, version 1.26.1* The ads are so repetitive and take long to buffer and the entire ap is very glitchy and you have to reboot very often but the content is average to satisfactory ### 2/5 — Content is good but the APP crashes *2026-06-14, version 1.26.1* Got Citytv+ for Law and Order content. Love the shows but the app is horrible. Stops playing and shuts off during an episode or gets caught in the same episode and won’t move on to the next (or restarts even if half the episode has already been watched). Just gets frustrating while mid-episode and it shuts off. ### 1/5 — Rogers stuck in 1999 *2026-06-12, version 1.26.1* It’s 2026 and Rogers is too cheap to develop a Smart tv or Roku app. You’re handcuffed to streaming from your mobile. Don’t take a video call or check the news or everyone in the room will lose the broadcast. You have to be home with your device or the rest or the family can’t watch. Rogers last century thinking will keep me off their internet and mobile services. ### 1/5 — Access *2026-06-06, version 1.26.1* It says I have an active account but does not sign me in so a total waste of money ### 1/5 — Waste of money *2026-05-19, version 1.26.0* Can’t register my account. Can’t get into the app. Can’t screen share with Apple TV. What a waste of money and now I can’t cancel… Roger’s media ruins everything ### 1/5 — Nice shows, but… *2026-05-18, version 1.26.0* The app constantly logs me out. Super annoying, having to type my password pretty much every time I want to watch a show. ### 2/5 — Glitchiest TV app *2026-05-18, version 1.26.0* Constantly crashes, signs me out, and doesn’t save spot in show, so I end up having to watch ads a million times over to get back to where I was. I would completely avoid were it not for all the Law and Order series. ### 1/5 — App Crashes too Often *2026-05-15, version 1.26.0* App crashes after playing commercials during an episode, I end up having to watch the same 2-3 commercials 6 times when this happens. Your developers need to improve this. And I can’t even login to CityTV Plus on my Apple TV, and I can’t get an answer from Rogers support. Terrible user experience. I bet money any good reviews are just Rogers employees doing what they are told. ### 1/5 — Horrible app *2026-05-08, version 1.26.0* Worst streaming app in Canada. At least once a week it won’t show my list of shows. So we have to logout. But then the app craps out, so you have to restart it several times before you can eventually log out so you can log back in. Then of course your show list is fine. Until it randomly craps out again 5-10 days later. ### 1/5 — Worst app *2026-05-03, version 1.26.0* Way too many glitches and tech issues and the number of ads (the same ads no less) is ridiculous given how much the subscription is with Sportsnet. I shouldn’t be paying $30 and having ads every 5 minutes ### 2/5 — Not Airing *2026-04-28, version 1.26.0* This is the message that shows up lately when we try to watch it. Very frustrating since we’re paying for this subscription that we struggle to access. ### 1/5 — Soooo many commercials *2026-04-14, version 1.26.0* The interruptions by the commercials is far worse then cable. I got Citytv plus when discovery plus discontinued in Canada. City is More expensive and filled with commercials. I will be canceling service. ### 1/5 — Don’t waste your money *2026-04-13, version 1.26.0* App is super buggy and it doesn’t have casting capabilities. Super disappointing cancelled right away. Not worth the hassle ### 2/5 — Good Content, Bad App *2026-04-10, version 1.26.0* CityTV+ has tons of great content, but the app is horrible. It constantly glitches and freezes and often logs me out of the app when these glitches occur. It doesn’t matter what device I’m using or whether I’m watching directly through the app or casting from another device. Roger’s other apps like Sportsnet+ suffer from the same issues. Rogers is way behind their competitors when it comes to the functionality of their apps. Which is all the more frustrating given the amount of good content available on the app when it works. ### 1/5 — Buggy *2026-04-10, version 1.26.0* Terrible app. Buggy, always shutting down. Needs a complete revamp. ### 2/5 — Find an alternative *2026-04-05, version 1.26.0* Honestly not great. It has the shows I like so I try and deal with it. But constant pausing, replaying the recap of shows again and again and again. I tried the free trial and immediately cancelled it. Best to just stream on Amazon prime. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever *2026-08-13* Worst app ever! It’s constantly kicking me out, stating error messages. When I go back in it hasn’t saved where I left off. Usually goes back an entire episode. Not to mention all the damn adds. Worse than the others! ### 1/5 — Freezes *2026-08-12* Haven’t commented hoping they would fix the bugs but still the same freezes constantly through every show it miserable to watch … have good shows but got to fix the app ### 1/5 — Way too many ads for a paid service *2026-08-02* The app plays a lot of adds and they often will make you sit through two ads and the third one won’t load then you have to restart the app and watch another three ads. Many ad breaks throughout at 22 minute show. It’s pathetic ### 1/5 — Terrible app *2026-07-18* App randomly sticks, kicks me out in the middle of a show. On reading the reviews, this has been happening for at least a year and they haven’t bother to fix it. ### 1/5 — Repeated errors *2026-07-17* The app repeatedly does not allow users to enter login credentials nor does it create activation codes. When trying to solve the problem with customer service, they put the onus on the TV service provider. The app itself is the issue, which is not the TV service provider’s responsibility. The TV service provider is not responsible for Citytv+ app on any platform. ### 1/5 — Terrible app *2026-07-16* Literally the worst streaming app going right now. Can’t watch a single episode without it glitching out half way through and having to restart. The over abundance of ads play perfectly though. Total trash. ### 1/5 — So brutal *2026-07-11* Worst platform yet. Can’t make it through a show without the app breaking down. -5 if I could ### 1/5 — Doesn’t work *2026-07-04* Don’t waste your time and money on this streaming service. Does not load on any device we own no matter how many reinstall attempts. Money well wasted. ### 1/5 — Useless Garbage *2026-06-22, version 1.26.1* It was a great app, and its ruined because of greed. All I get is unauthorized, WHY!!! ### 1/5 — Glitches Constantly *2026-06-21, version 1.26.1* Every time an ad has to play you have to restart your app because your show was frozen. Love the content wish the app worked. ## Most praised reviews (10 highest-rated) ### 5/5 — What am I paying for *2026-08-17* See in the olden days, we didn’t pay 10 bucks a month for 15 bucks a month 4.99 a month because commercials are what makes the station money , as in millions and millions of dollars so that we watched the stupid commercial, , so the company can sell their garbage to us. That’s payment enough. ,but now charge me a monthly fee and what happens I spend more time watching commercials than I do the actual show it’s pathetic. The reruns are pathetic the TV really worst crapola every made, I’m about to cancel all of the streaming services because if you call that good TV, then you never experienced life .. horrible and fed up in fact from this day forward any commercial that you show me more than once in a one hour programming, I will never purchase their product ever ### 5/5 — On live won’t let me click out i need to reset the app every time *2026-07-13* Fix it please ### 4/5 — No happy *2026-02-27, version 1.26.0* The tlc has no history videos ### 3/5 — Too many ads *2026-06-20, version 1.26.1* Way too many ads ### 3/5 — Commercial crash *2026-03-13, version 1.26.0* Every time a commercial comes up it freezes and won’t continue. Limited experience with the new app so far because of this so nothing else to comment on. Update: worked for half a day and now it won’t even open Update 2: started working properly for a while. Now new episodes aren’t on the app. The iOS app is working well these days but the Fire TV version ends episodes halfway through to start the next episode. Time to do some bug fixes on that one guys ### 3/5 — Need Cogeco link *2026-02-27, version 1.26.0* Quite a pain when my “guide” does not show proper info and I can’t watch ### 3/5 — Ads/ commercials *2026-02-05, version 1.18.0* I pay monthly for the app so there shouldn’t be commercials/ads ### 3/5 — Pitiful App *2026-02-02, version 1.18.0* I am comparing the CityTV app to all other streaming apps. 1- WHY DO I HAVE TO SIGN INTO THIS PITIFUL APP every time I use it??? Don’t have to with ANY OTHER APP!! 2- Half way through a show and goes to a commercial, THE APP STOPS ANF I HAVE TO REDSTART IT AND FAST FORWARD TI SOMEWHERE close to where I was!!! 3- when I click on the app to open it, I GET AN ERROR MESSAGE THAT SAYS, “Something went wrong, TRY AGAIN “! I have to click on “try again” 2-3 times EVERY FREAKING TIME!! I don’t know what CityTV is paying their IT DEPARTMENT, BUT THEY ARE BLOODY OVER PAID!! I have a 10 year old nephew that can do a better job!!! 4- don’t pay for this awful app!! ### 3/5 — Too many glitches *2025-05-27* This App has all of my favourite shows. I appreciate the updates but I keep getting kicked out while I am watching a show. Sometimes it won’t let me login. ### 2/5 — Needs work *2026-07-13* App has lots of buggy adds and is very bad for starting an episode then less than 30 seconds later the same episode restarts. Also there’s no option to download content for later viewing. I work on the road and being able to download saves a lot of data for me and especially when I enter dead zones and streaming isn’t an option. Please fix these issues. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*