# Citywide Banks

> Mobile banking app for managing accounts, payments, transfers, and deposits. (iPhone/iPad app by Heartland Financial USA, Inc.)

- Source: https://appshunter.io/ios/app/citywide-banks/id892934088 (this page in markdown: same URL + `.md`)
- Developer: [Heartland Financial USA, Inc](https://appshunter.io/developer/849207159)
- Category: Finance, Business
- Price: Free
- Rating: 2.90/5 from 36 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 30 MB
- Languages: American English, Brazilian Portuguese, Chinese (Simplified, China), Mexican Spanish, Chinese (Traditional, Taiwan)
- Released: 2014-07-13
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citywide-banks/id892934088/reviews.md

## What is Citywide Banks?

Banking on the go is easier than ever with Citywide Banks, a division of HTLF Bank mobile banking. Securely manage your money 24/7 from almost anywhere! With the Citywide Banks, a division of HTLF Bank mobile app you can:
• Check account balances, group accounts and view account activity.
• Pay your bills quickly and easily with Bill Pay.
• Transfer money between your accounts.
• Link external accounts to transfer funds.
• Send money fast, safe and easy to people you know and trust with Zelle®.
• Remotely deposit checks using your phone’s camera.
• Promptly reorder checks without the hassle of making a phone call.
• Set up text or email alerts to warn you of account status changes, help you avoid fees and be alerted to suspicious account activity.
• Quickly sign on using TouchID.
• Access your Savvy Money Management tool to track spending, set financial goals and monitor all of your accounts.
• Find the nearest Citywide Banks, a division of HTLF Bank locations or ATMs with just a few touches of your phone.
• Your security is our number one priority! Your personal and confidential information remains protected using industry standard technologies and security certificates for peace of mind as you bank on the go.
• Download the app today and experience the convenience of mobile banking from Citywide Banks, a division of HTLF Bank.
• Some transactions may not be immediately posted to your account and may not be reflected in your available balance. Bank products and services are offered by Citywide Banks, a division of HTLF Bank. Member FDIC. Equal Housing Lender.

## Key features

- Check account balances and activity
- Bill Pay
- Transfer funds between accounts
- Remote check deposit
- Send money with Zelle®
- Savvy Money Management tool
- Location finder

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/citywide-banks/id892934088/reviews.md

### 1/5 — App stopped working

*2024-12-26*

App stopped working a few days ago. My home screen is blank and no longer displays my accounts. Also the app doesn’t show my account activity any more. 

How much money do I have? Is my money still there? I don’t know. The app doesn’t work!

### 3/5 — Does the basics but non-intuitive UI

*2024-02-12*

The repeated pop-ups on every screen are annoying. Also the app isn’t associated with the bank URL so password managers like 1Password don’t know which login credentials are associated.

### 1/5 — Banners of EVERY page

*2023-10-31*

Don’t need banners on every page. What a poor user experience.

### 3/5 — Gets job done annoyingly

*2023-08-19*

One of the most basic bank apps I’ve ever used, and still manages to be pretty annoying. “Remember password” doesn’t do anything. 

My password manager can’t look up my password automatically because this app hasn’t properly set up their app input fields for that.

Huge banners all the time everywhere. App is down for maintenance every week it seems like?

Could be worse.

### 1/5 — Outdated and limited

*2022-04-23*

One of the worst banking apps I’ve used. The interface isn’t great, the app couldn’t get out of the map section after looking at the “branches near me option,” and you have to call customer service every time you need an account number (or memorize all of them, good luck). The mobile online website is just as bad. Banks like Chase have a much better app that citywide needs to take notes from.

### 1/5 — Doesn’t recognize checks

*2021-07-02*

Because of the business I run I deposit at least one check per day.  About 10% of the time it recognizes my checks.  Most every time i have used this app i have had to log out completely, log out, delete the app, etc. in hopes that it will work.  I deposit checks in my personal account at another bank regularly and I never have this issue so it tells me that it’s the app.  I contacted their support line and there was nothing they can do.  It’s such a frustration and a waste of time to have to have to run checks to the bank when the app supposedly has the capability.  Please fix this, this makes for a lousy user experience.

### 5/5 — Great App

*2021-01-16*

This app actually runs pretty smoothly and does its job. I am not expecting all sorts of fancy functions like a big bank.

### 1/5 — Poor UX

*2020-11-10*

I am web savvy and use WF, AMEX, Vanguard, USAA, and many other banking and investment apps. This is just so unfriendly. Functionality is not intuitive. Terminology is confusing, minimum data needed isn’t easily found. It is just too hard to use. It makes managing money a headache. Got a got rate but starting to regret it now that I have to deal with this app and bank. Really nice people for sure - poor technology.

### 2/5 — Buggy

*2020-07-24*

Crashes every time I try remote deposit.

### 5/5 — Great app

*2020-03-15*

Look citywide is a relatively small Colorado bank so I don’t expect it to have some ultra robust app. The app literally does everything I need it to and more. I really like the pay a person feature and use it at least once a week. Great job with the app and I’m so happy to support a local Colorado bank.

## Frequently asked questions about Citywide Banks

### What security measures does Citywide Banks use?

Citywide Banks prioritizes your security by using industry-standard technologies and security certificates to protect your personal and confidential information while banking on the go.

### Can I link external accounts to Citywide Banks?

Yes, the app allows you to link external accounts to facilitate easy fund transfers between your different financial institutions.

### How does Citywide Banks help me avoid fees?

You can set up text or email alerts for account status changes, which can help you avoid overdraft fees and be notified of suspicious activity.

### What is the rating for Citywide Banks?

Citywide Banks has a rating of 2.9 stars based on 36 user ratings.

### Is Citywide Banks available on all devices?

The app is supported on iPhone, iPad, and iPod devices.

### How often is Citywide Banks updated?

The latest version, 7.0.5909, was released on November 14, 2024, indicating regular updates to the application.

### Can I deposit checks using the Citywide Banks app?

Yes, you can remotely deposit checks by simply using your phone's camera within the Citywide Banks app.

### What is the age rating for Citywide Banks?

Citywide Banks has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 7.0.5909 — 2024-11-14

Security updates and bugs fixes.

### 7.0.5906 — 2024-08-14

Security updates and bugs fixes.

### 7.0.5900 — 2024-02-27

Security updates and bugs fixes.

### 7.0.5809 — 2023-09-25

Thanks for using the Citywide Banks, a division of HTLF Bank mobile app! To make our app better for you, we make ongoing updates to improve the experience. This version includes performance enhancements and bug fixes.

### 7.0.5724 — 2022-11-07

Thanks for using the Citywide Bank, a division of HTLF Bank mobile app. We make ongoing updates to improve your experience. This version includes performance enhancements and bug fixes.

## More apps by Heartland Financial USA, Inc

- [Wisconsin Bank & Trust](https://appshunter.io/ios/app/wisconsin-bank-and-trust/id869563908)
- [Bank of Blue Valley](https://appshunter.io/ios/app/bank-of-blue-valley/id882896556)
- [Dubuque Bank & Trust](https://appshunter.io/ios/app/dubuque-bank-and-trust/id893634095)
- [New Mexico Bank & Trust](https://appshunter.io/ios/app/new-mexico-bank-and-trust/id897518184)
- [Arizona Bank & Trust](https://appshunter.io/ios/app/arizona-bank-and-trust/id901515675)

All apps by Heartland Financial USA, Inc: https://appshunter.io/developer/849207159

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
