# Citywide Digital Customer

> Digital platform for managing home financing, document signing, and team communication. (iPhone/iPad app by CITYWIDE HOME LOANS, A UTAH CORPORATION.)

- Source: https://appshunter.io/ios/app/citywide-digital-customer/id1448309202 (this page in markdown: same URL + `.md`)
- Developer: [CITYWIDE HOME LOANS, A UTAH CORPORATION](https://appshunter.io/developer/1257208696)
- Category: Finance
- Price: Free
- Rating: 1.83/5 from 6 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.1 · 93 MB
- Released: 2019-01-13
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/citywide-digital-customer/id1448309202/reviews.md

## What is Citywide Digital Customer?

Say good-bye to paperwork and hello to your new home! Citywide Digital Customer streamlines home financing and puts the power right in your hands.
Whether you’re a first-time homebuyer or you’ve been through the process before, you’ll enjoy an efficient journey to homeownership. This app keeps things moving quickly as you e-sign forms, snap pics of documents, receive reminders and instant message your mortgage team. Best part of all, know exactly what to expect throughout the process. Check out these time-saving and interactive features!
- Easily log in with thumbprint recognition
- View and take action with your personalized To Do list
- Take photos of documents with your phone and easily upload for processing
- E-sign documents and disclosures in minutes
- Feel confident knowing your information is kept safe with encrypted data
- “Call Your Mortgage Loan Originator” feature connects you directly through the app
- Instantly message your originator and loan processor 
- View your loan details: loan type, rate, term, payments and other important information
- Check loan status and tentative closing date within the app
If you’re ready to get moving, download "Citywide Digital Customer" today. The sooner you do, the sooner you’ll be enjoying your new home.

NMLS#67180 www.nmlsconsumeraccess.org. Equal Housing Lender. For our licensing and disclosure information, please visit https://www.citywidehomeloans.com/

## Key features

- E-sign documents
- Upload document photos
- Personalized To Do list
- Direct messaging with mortgage team
- Loan status tracking
- Thumbprint login

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/citywide-digital-customer/id1448309202/reviews.md

### 1/5 — Just stop

*2022-08-24, version 1.3.10*

So there’s really no point in the app existing, you can’t e-sign anything on the app. A quick email is with a document that you can e-sign would be more efficient than making people go through this process.

### 1/5 — Registration glitches

*2021-03-14, version 1.1.79*

My wife was never able to register her account due to some error in your system so we couldn’t e-sign our loan documents. We ended up printing a 40 pg loan and hand signing it. Well unfortunately our first loan was denied and we had to re-apply a month later so When I contacted the digital platform support number I was told it would be a simple data patch to fix my wife’s account, followed up by phone for the next 3 days and now a week has gone by and still am unable to even login with my wife’s account and the data patch still isn’t done and support won’t give me even a timeline for when they think it will be fixed. Once again we had to print and hand sign a 40 pg document. This is the ONLY reason I login to you platform, to sign documents, and I’m unable to do that in a time sensitive scenario rendering your entire digital platform totally unusable. My loan officer contacted you and was also not helped in timely manner your tech support. Wish we would have just used docusign from the start.

### 1/5 — Poorly Designed App

*2020-06-06, version 1.1.67*

Not even able to register! I would give it zero stars if the write a review function would let me.

## Frequently asked questions about Citywide Digital Customer

### What is Citywide Digital Customer?

Citywide Digital Customer is a finance app designed to streamline the home financing process. It allows users to e-sign documents, upload necessary paperwork via photos, and communicate directly with their mortgage team.

### Is Citywide Digital Customer secure?

Yes, the app states that your information is kept safe with encrypted data. This is a crucial feature for a finance application handling sensitive personal and financial details.

### What devices does Citywide Digital Customer support?

Citywide Digital Customer is available on iPhone, iPad, and iPod devices. It also has support for Apple Watch, allowing for convenient access to certain features.

### How often is Citywide Digital Customer updated?

The app was last updated on April 21, 2023, with version 1.5.23. Regular updates are important for security and feature enhancements in finance applications.

### What are the main benefits of using Citywide Digital Customer?

Key benefits include an efficient homeownership journey, e-signing capabilities, document photo uploads, direct messaging with your mortgage team, and real-time loan status tracking.

### Can I view my loan details in Citywide Digital Customer?

Yes, you can view important loan details such as loan type, rate, term, payments, and other relevant information directly within the app.

### What is the user rating for Citywide Digital Customer?

Citywide Digital Customer has a rating of 1.8 stars based on 6 ratings. This indicates a mixed to negative user reception based on the available data.

### Does Citywide Digital Customer have ads?

The provided data does not specify if Citywide Digital Customer contains advertisements. However, as it is a free finance application, it's possible it may include ads or other monetization methods.

## Version history (last 2 releases)

### 1.5.23 — 2023-04-21

Performance Improvements

### 1.4.7 — 2022-10-03

Performance Improvements

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## More apps by CITYWIDE HOME LOANS, A UTAH CORPORATION

- [Citywide HOME](https://appshunter.io/ios/app/citywide-home/id1235121880)
- [Brokers Guild](https://appshunter.io/ios/app/brokers-guild/id1320984953)
- [Sellstate](https://appshunter.io/ios/app/sellstate/id1351637738)
- [Citywide Digital Partners](https://appshunter.io/ios/app/citywide-digital-partners/id1448308650)

All apps by CITYWIDE HOME LOANS, A UTAH CORPORATION: https://appshunter.io/developer/1257208696

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*