# Cityworks 12

> Mobile field management for service requests, work orders, inspections, and permits. (iPhone/iPad app by Trimble Inc..)

- Source: https://appshunter.io/ios/app/cityworks-12/id1670745802 (this page in markdown: same URL + `.md`)
- Developer: [Trimble Inc.](https://appshunter.io/developer/322561665)
- Category: Business
- Price: Free
- Rating: 3.60/5 from 5 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 160 MB
- Languages: American English, Arabic, French (France), Swedish
- Released: 2023-05-11
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cityworks-12/id1670745802/reviews.md

## What is Cityworks 12?

Cityworks mobile app for field management of service requests, work orders, inspections and permitting. This is compatible with the Cityworks 23 commercial release.

## Key features

- Service request management
- Work order tracking
- Inspection capabilities
- Permitting workflows
- Field operations management

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/cityworks-12/id1670745802/reviews.md

### 2/5 — Not the greatest

*2025-07-15*

After several attempts of trying to login and failing app decides when to let you login  needs tons of updates as a user in the field it doesn’t let you correct comments if entered wrong, and login in pretty much everyday due to getting kicked out is also a pain

## Frequently asked questions about Cityworks 12

### What is Cityworks 12 used for?

Cityworks 12 is a mobile application for managing field operations. It allows users to handle service requests, work orders, inspections, and permitting processes directly from their mobile devices.

### Is Cityworks 12 compatible with other versions?

Cityworks 12 is specifically compatible with the Cityworks 23 commercial release. It is designed to integrate seamlessly with this particular version of the Cityworks platform.

### What devices support Cityworks 12?

Cityworks 12 is supported on both iPhone and iPad devices. This ensures flexibility for field staff using Apple's mobile operating systems.

### What is the age rating for Cityworks 12?

Cityworks 12 has an age rating of 4+. This indicates it is suitable for a wide range of users and does not contain content inappropriate for younger audiences.

### How often is Cityworks 12 updated?

The latest version of Cityworks 12 is 12.8, which was last updated on March 4, 2026. This suggests a recent update, though future update frequency is not specified.

### What is the user rating for Cityworks 12?

Cityworks 12 has a user rating of 4.3 stars based on 4 ratings. This indicates a generally positive reception from its user base.

### Does Cityworks 12 have ads?

No, Cityworks 12 does not contain advertisements. As a free application, it provides an ad-free experience for its users.

### What is the price of Cityworks 12?

Cityworks 12 is available for free. There are no costs associated with downloading or using the application itself.

## Version history (last 5 releases)

### 12.8 — 2026-03-04

- Esri ArcGIS runtime updated to latest 100.x version
- Minor UI fixes to map activity summary view
- Support for MFA
- Inspection observation date field display & ordering fixes
- Translation updates for some international clients
- 24 hour date format string fixes (Esri, SV)

### 12.7 — 2025-10-07

- During Labor Entry, Job Codes are now displayed correctly
- Fixes for creating child WOs off of parent WOs with multiple assets attached
- Free Form Observation Answers Display Fixes

### 12.6 — 2025-08-01

- Query Sorting: The sorting order of mobile-enabled queries is now recognized when adjusted within the application
- PLL Case Query Performance: Adjustments have been made to improve the quantity return performance for PLL Case Queries
- User Access: Users who possess a PLL/Permit license but do not actively use it can now log into the application if the license has been removed from their employee profile in Admin

### 12.5 — 2025-05-09

- When group layers had their default visibility turned off, the legend displayed them as visible and did not allow users to change their visibility.  They can now be made visible by toggling the visibility in the legend.

### 12.4 — 2025-01-23

- Custom Codes when used as Inspection Observation Answers, are supported and visible
- When adding Labor, the Description field character limit has been increased to 256
- Inbox displays the Projected Start Date field for all activities if populated. If not, the Initiated Date is displayed
- Various Bug Fixes

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All apps by Trimble Inc.: https://appshunter.io/developer/322561665

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
