# Civic Federal Credit Union

> Mobile banking app for managing accounts, deposits, and payments. (iPhone/iPad app by Civic Federal Credit Union.)

- Source: https://appshunter.io/ios/app/civic-federal-credit-union/id1434569096 (this page in markdown: same URL + `.md`)
- Developer: [Civic Federal Credit Union](https://appshunter.io/developer/1434569095)
- Category: Finance
- Price: Free
- Rating: 1.70/5 from 7 App Store ratings · 120 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 232 MB
- Languages: American English
- Released: 2018-11-13
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/civic-federal-credit-union/id1434569096/reviews.md

## What is Civic Federal Credit Union?

Manage your accounts anywhere at anytime with the app from Civic Federal Credit Union.

You can:
• Check your balance quickly without logging in
• View balance and transaction details and history
• Deposit checks
• Pay bills
• Combine your Civic accounts with other accounts, all in one place
• Locate ATMs
• Move money
• Contact Civic

## Key features

- Quick balance check
- View transaction history
- Mobile check deposit
- Bill payment
- Consolidate accounts
- ATM locator
- Money transfer

## What do users think of Civic Federal Credit Union?

Overall sentiment: negative

**Pros**

- 🚀 Seamless integration
- 👍 Well-designed app
- 🚀 Intuitive layout and navigation

**Cons**

- 🐛 Glitchy app performance
- 🔒 Poor security and login issues
- 👎 Terrible customer service
- 💰 Excessive fees and charges
- 🔍 Difficult to access account information
- 🤯 Frustrating merger experience

**Commonly reported bugs**

- App crashes frequently
- Delayed transaction updates
- Inconsistent mobile deposit functionality

**Most requested features**

- Restore LGFCU's 5-digit PIN access
- Improve mobile check deposit process
- Add more ATM and branch locations

## Recent user reviews (10 of 120)

All indexed reviews: https://appshunter.io/ios/app/civic-federal-credit-union/id1434569096/reviews.md

### 1/5 — The worst bank ever!

*2026-08-14*

This bank doesn’t do anything but steal your money. I’ve had so many issues since switching over. They allow others to continue to put you in a negative after already being in the negative! They told me they’d charge 75 dollars to overnight my bank card. Etc. This is the worst bank ever! Stay away! And they’re rude, unprofessional etc. They hire anyone! I HATE this bank! Please go out of business already!

### 1/5 — Worst financial institution on planet earth

*2026-08-01*

I have dealt with many banks and other financial institutions in my life. Let me just say, this disgrace of an organization is quite literally the worst one I have ever experienced. Don't bother with these morons unless you want to scream at your phone and break near by objects.

### 1/5 — App needs some work

*2026-07-24*

Sometimes the deposit option doesn’t show up and I am unable to deposit my checks through mobile deposit.

### 1/5 — Don’t work with this bank

*2026-07-18*

The LGFCU -> Civic transition happened a year ago now, and it remains one of the worst banking experiences I’ve had. No customer service, very few physical locations, the app often doesn’t work properly—including mobile deposit, viewing balances and transactions. I’ve had many normal, low value purchases flagged as fraud for some reason (though I’d rather them be over vigilant than under vigilant, I suppose). Apparently they recently wiped their app’s average score to try and get rid of the bad press, so I’m happy to give this review now to help them return to the 1-star status they deserve.

### 1/5 — This bank is a joke

*2026-06-12*

I went to two different gas stations today to try to make a deposit. I am originally a LGFCU member. I should have jumped ship while I could. Once my bank closed, the closest branch was an hour away and all they offered was sketchy deposits at gas stations and dollar tree locations. This bank is an absolute joke. Today is Thursday. Friday I will have a new bank. All I can’t say is chose ANYTHING but this bank. My mom would write the same review, and more. So crazy.

### 1/5 — Trash

*2026-04-21*

Worse app and bank switch ever. Going to change banks soon

### 1/5 — Horrible bank terrible app

*2026-04-10*

The app forces us to sign in every time even after selecting “stay signed in”, just trash. We would have never chosen this bank if weren’t forced to switch by LGFCU. The federal reserve and banks are this organizations (americas) biggest scam. Sadly Americans are too retarted to not pay taxes anymore so all I can do is spread truth, and the truth is this App and Bank is HORRIBLE!!!! Don’t listen to the bots that say the app and bank are good you will be better off putting your money in your mattress.

### 1/5 — Don’t

*2026-04-08*

Don’t do it.

### 1/5 — Horrible app

*2026-03-29*

Money takes sometimes hours to actually show that it’s not in your account along with this terrible app is always down or having some kind of issue. Got switched from LGFCU to this garbage and have been miserable ever since.

### 1/5 — Do not give this bank your $

*2026-03-15*

If I could give -1 stars, I would. My experience with Civic Bank was unbelievably bad.    The employees I dealt with were rude, unhelpful, and openly combative when I asked basic questions about my account. Instead of trying to solve the issue, they acted irritated that I even needed assistance. The lack of professionalism was shocking — dismissive attitudes, poor communication, and zero effort to actually help.    Customer service at a bank should be the bare minimum, but this place completely missed the mark. The staff came across as uninformed about their own processes and unwilling to do anything beyond the absolute minimum. It felt like every interaction turned into an argument rather than a solution.    If you expect respect, professionalism, or competent service, I strongly recommend taking your business somewhere else.

## Frequently asked questions about Civic Federal Credit Union

### What can I do with the Civic Federal Credit Union app?

The app allows you to manage your accounts from anywhere. You can check your balance, view transaction details and history, deposit checks, pay bills, and move money between accounts.

### Can I see my account balance without logging in?

Yes, you can check your balance quickly without needing to log in to the application. This provides a convenient way to get a snapshot of your finances.

### How do I deposit a check using the app?

The application supports mobile check deposit, allowing you to deposit checks directly through your device. This eliminates the need to visit a branch or ATM for check deposits.

### Is this app free to use?

Based on the provided information, the application is free to download and use. There are no upfront costs associated with accessing its banking features.

### Can I combine accounts from other banks in this app?

Yes, the app allows you to combine your Civic accounts with other accounts from different financial institutions, consolidating them all in one place for easier management.

## Version history (last 5 releases)

### 4022.1.2 — 2026-08-23

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.1.3 — 2026-07-08

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.0.2 — 2026-05-05

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4020.1.1 — 2026-03-17

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4019.0.1 — 2025-12-08

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

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## More apps by Civic Federal Credit Union

- [Civic Control+](https://appshunter.io/ios/app/civic-control-plus/id1578903986)

All apps by Civic Federal Credit Union: https://appshunter.io/developer/1434569095

## Related topics

[civic federal credit union](https://appshunter.io/ios/topics/civic-federal-credit-union) · [civic credit union](https://appshunter.io/ios/topics/civic-credit-union) · [civic si](https://appshunter.io/ios/topics/civic-si) · [lgfcu](https://appshunter.io/ios/topics/lgfcu) · [civics](https://appshunter.io/ios/topics/civics) · [local union 392](https://appshunter.io/ios/topics/local-union-392)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
