# Civica ePOD — Simplify Delivery Management > Comprehensive mobile application for managing and tracking delivery operations. (iPhone/iPad app by Civica UK Limited.) - Source: https://appshunter.io/ios/app/civica-epod/id1669232492 (this page in markdown: same URL + `.md`) - Developer: [Civica UK Limited](https://appshunter.io/developer/833544858) - Category: Productivity - Price: Free - Rating: 1.80/5 from 5 App Store ratings - Age rating: 4+ - Requires: iOS 11.0 · 211 MB - Languages: American English - Released: 2023-04-19 - Data updated: 2026-08-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/civica-epod/id1669232492/reviews.md ## What is Civica ePOD? The Civica TranSend ePOD mobile application enables the complete management of the delivery process for products and services including elements such as vehicle checks, vehicle defect recording, safety and compliance messages which must be acknowledged, vehicle load validation, presenting customer/stop information (including customer and order specific special instructions), managing the deliveries and collections and services at each location, displaying product information (including ‘inners’ and ‘outers’), handling exceptions at the point of delivery/collection, collecting additional photographic evidence, signatures, scanned customer own paperwork and driver notes, along with optional customer questionnaire prompts. Navigation to the destination point is provided on a Stop by Stop basis with inbuilt truck based satellite navigation utilising the Vehicle and optional Trailer known dimensions and weight, therefore adhering to the correct road restrictions to the desired end destination point. These navigation instructions are provided both on screen and audibly and take into account real time traffic congestion. In addition the application provides the ability of scanning barcodes associated to the Outer and/or Inner product details as well as raising exceptions either on the Outer and/or Inners within. Exceptions raised by the PDA user can enforce free text notes and mandatory photographs. The application provides real time updates to the TranSend Back Office enabling full visibility of the drivers progress and location through the Route, enabling operators to proactively manage any customer issues that may arise, plus provides integration to upstream systems. The TranSend Back Office suite provides numerous enquiries and dashboards and KPI’s visually highlighting Route compliance against Route plan down to individual Stop ETA’s vs Planned Arrive and Depart Times. End point customers can be provided with automated SMS and email notifications prior to arrival and automatic electronic POD documentation on completion of the Stop. A Consumer Tracker Portal is also available, enabling end point customers to visually see on a map where the expected delivery is currently located, the number of prior Stops to be performed and the current ETA. ## Key features - Vehicle checks and defect recording - Customer and stop management - Barcode scanning for products - Exception handling with notes and photos - Real-time driver progress tracking - Truck-based navigation with traffic updates - Automated customer notifications ## Frequently asked questions about Civica ePOD ### What is Civica ePOD used for? Civica ePOD is a mobile application designed to manage the entire delivery process. This includes vehicle checks, customer stop management, product scanning, exception handling, and providing real-time updates to back-office systems. ### Does Civica ePOD offer navigation? Yes, Civica ePOD includes truck-based satellite navigation that considers vehicle dimensions and weight to adhere to road restrictions. It provides on-screen and audible instructions with real-time traffic updates. ### Can Civica ePOD handle delivery exceptions? Yes, drivers can raise exceptions at the point of delivery or collection, including for specific products ('inners' and 'outers'). These exceptions can enforce free text notes and require mandatory photographs. ### How does Civica ePOD improve visibility for managers? The application provides real-time updates to the TranSend Back Office, offering full visibility of driver progress and location. This allows operators to proactively manage customer issues and monitor route compliance. ### What kind of customer notifications does Civica ePOD support? Civica ePOD supports automated SMS and email notifications to end-point customers prior to arrival. It also provides automatic electronic proof of delivery documentation upon completion of a stop. ### Is Civica ePOD available on multiple devices? Based on the provided data, Civica ePOD is supported on iPhone, iPad, and iPod devices. ### How often is Civica ePOD updated? The latest version of Civica ePOD is 1.0.2, which was last updated on April 24, 2023. This indicates relatively recent development activity. ### Does Civica ePOD have ads? No, Civica ePOD does not contain advertisements. The application is free to use and does not feature any in-app purchases or ads. ## Version history (last 2 releases) ### 1.0.2 — 2023-04-24 Bug Fixes ### 1.0 — 2023-04-19 No release notes. ## More apps by Civica UK Limited - [Civica Inspections](https://appshunter.io/ios/app/civica-inspections/id985968699) - [Civica Condition Manager](https://appshunter.io/ios/app/civica-condition-manager/id1114857214) - [MyExpenses Cloud](https://appshunter.io/ios/app/myexpenses-cloud/id1260945363) - [Modern.Gov](https://appshunter.io/ios/app/moderngov/id1453414073) - [Civica LR Mobile](https://appshunter.io/ios/app/civica-lr-mobile/id1454524528) - [Civica People Hub](https://appshunter.io/ios/app/civica-people-hub/id1459110101) All apps by Civica UK Limited: https://appshunter.io/developer/833544858 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*