# Civil Service Pensions > Interactive app for Civil Service pension members to manage benefits and statements. (iPhone/iPad app by Equiniti Ltd.) - Source: https://appshunter.io/ios/app/civil-service-pensions/id1249330269 (this page in markdown: same URL + `.md`) - Developer: [Equiniti Ltd](https://appshunter.io/developer/903914969) - Category: Finance, Lifestyle - Price: Free - Age rating: 4+ - Requires: iOS 12.0 · 62 MB - Languages: American English - Released: 2019-05-09 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/civil-service-pensions/id1249330269/reviews.md ## What is Civil Service Pensions? Civil Service Pensions is the interactive, intuitive and simple to use member self-service App from MyCSP enabling you to keep up to date with your pension benefits. Key features include - • View your personal details. • View and update your contact details. • View your current pension benefits • View a summary of your Annual Benefit Statements. • Have access to a full copy of your Annual Benefit Statements. • If you’re in receipt of a pension you can view your P60 and Payslips. • Access the Retirement Modeller. • View and edit your Death Benefit Nominations You will need a username and password in order to use Civil Service Pensions. If you haven’t done so, you can register via Civil Service Pensions or the Member Portal website Please note that Civil Service Pensions is compatible with, but not optimised for iPad. Terms and conditions of use can be found in the App. ## Key features - View personal details - Update contact information - View pension benefits - Access Annual Benefit Statements - View P60s and Payslips - Retirement Modeller - Manage Death Benefit Nominations ## What do users think of Civil Service Pensions? Overall sentiment: negative **Pros** - 📱 Simple navigation interface - 👁️ Can view payslips and P60s - 🔒 Biometric authentication available - 📋 Access to pension account details - 🌙 Dark mode support **Cons** - 🐛 Persistent login failures - ⏱️ Extremely slow performance - ❌ Missing core functionality - 🔄 Frequent crashes and freezing - 📵 Poor offline functionality - 🚫 Inconsistent password recognition - ⚠️ Lack of customer support response - 🔐 Two-factor authentication issues - 📊 Limited data visibility vs website - 🔌 Server connection errors - 🗑️ Abandoned by developers **Commonly reported bugs** - Login credentials not recognized despite correct password - App hangs indefinitely on loading screens - Annual Benefit Statement shows 'not available' despite being available on website - Face ID setup resets on each login - Two-factor authentication code window too short (10 seconds) - Password reset not syncing with app authentication - Touch ID not persisting between sessions - Server returns incorrect information error - Death benefits popup appears with no dialogue options - App crashes when accessing certain menu items - Forced logout every 30 days - Verification codes not received via SMS - Authentication code entry fails after submission - App incompatible with older iOS versions - Pension data disappears from app display **Most requested features** - Restore retirement modeller functionality - Enable viewing of historical Annual Benefit Statements - Add pension forecast calculator - Improve current pension valuation display - Add partial retirement calculator - Restore direct portal access link - Implement abatement information display - Add death benefit nomination management - Improve Face ID reliability - Add payslip and P60 access ## Recent user reviews (10 of 102) All indexed reviews: https://appshunter.io/ios/app/civil-service-pensions/id1249330269/reviews.md ### 1/5 — Eh?!?! *2025-11-04, version 4.1* What kind of app is this? It provides absolutely no useful information about my pension. Better off using the online portal unfortunately. ### 1/5 — Pointless *2025-10-30, version 4.1* Can never view my benefit statement, and going to death benefits pops up an accept decline box with no dialogue. Use the website ### 1/5 — App needs work. *2025-10-29, version 4.1* Pension has disappeared and can't find any info not the best app needs more work or updates. ### 1/5 — Utterly Useless App *2025-10-27, version 4.1* The civil service pension s team are currently doing an appalling job of looking after the needs of those working in the civil service. The app is appalling quality and the website is not much better. The team behind the app and website needs to put more work into offering a good service to its customers. I will raise this with my local union and employer as it is near impossible to contact the pensions team. Civil Service employees deserve better treatment. ### 1/5 — Rubbish *2025-10-01, version 4.1* This app appears to have been abandoned by the publisher. It doesn’t work. ### 1/5 — Speed - or lack thereof… *2025-09-06, version 4.1* What on Earth is going on with the performance on this app! It takes well over 2 minutes to even log in let alone try to access any data! Have a few other pension apps and they’re like lightning compared to this. ### 1/5 — No longer able to sign in *2025-09-02, version 4.1* As the title says, I can’t sign in anymore, it tie as my credentials and then the blue circle just keeps on spinning! Also where is the pension forecast? ### 1/5 — rubbish *2025-08-29, version 4.1* no matter when i access this it says my ABS is not available. for anything useful you need to go to the full website and even that is not great. pointless app ### 1/5 — Hopeless *2025-08-20, version 4.1* If only civil servants could get away with the level of service provided by private contractors such as those behind CSPS - appalling service- this app has not worked properly for over 12 months, should be taken down by Apple Updated - no mods for 4Yrs - pointless waste of data ### 1/5 — Trash tier *2025-08-19, version 4.1* Never see a statement despite the site itself having one. Never updates. Completely useless application. Use the website and save yourself the hassle ## Frequently asked questions about Civil Service Pensions ### What does the Civil Service Pensions app do? The app allows Civil Service pension members to interactively manage their pension benefits. You can view and update personal and contact details, check your current pension benefits, and access summaries and full copies of your Annual Benefit Statements. ### What key features are available in the app? Key features include viewing personal details, updating contact information, checking current pension benefits, accessing Annual Benefit Statements, viewing P60s and payslips (if receiving a pension), using the Retirement Modeller, and managing Death Benefit Nominations. ### Is the Civil Service Pensions app free to use? Yes, the app is free to download and use. You will need to register for an account using your username and password, which can be obtained via the app or the Member Portal website. ### What devices is the Civil Service Pensions app compatible with? The app is compatible with mobile devices. While it is not optimized for iPads, it can still be used on them. ### Who is the target audience for this app? This app is designed for individuals who are members of the Civil Service pension scheme. It is intended for those who wish to easily access and manage their pension information and benefits on the go. ## Version history (last 5 releases) ### 4.1 — 2021-06-10 New version (4.1) includes some minor bug fixes and an update to the homepage buttons ### 4.0 — 2021-04-16 New version (4.0) includes some minor bug fixes plus now in Dark Mode too! ### 3.0 — 2020-09-07 New version (3.0) including the Retirement Modeller and Death Benefit Nomination. ### 2.2 — 2019-10-07 Some minor bug fixes ### 2.1 — 2019-07-25 Minor UI Amendments following some great user feedback ## Apps similar to Civil Service Pensions | App | Rating | Price | Category | | --- | --- | --- | --- | | [first direct](https://appshunter.io/ios/app/first-direct/id405905004) | 4.9 (1,921) | Free | Finance | | [HSBC UK Mobile Banking](https://appshunter.io/ios/app/hsbc-uk-mobile-banking/id1220329065) | 4.8 (20,891) | Free | Finance | | [HMRC](https://appshunter.io/ios/app/hmrc/id514561561) | 4.8 (234,810) | Free | Finance | | [Standard Life](https://appshunter.io/ios/app/standard-life/id485692917) | 4.3 (25) | Free | Finance | | [MoneySavingExpert](https://appshunter.io/ios/app/moneysavingexpert/id1590502794) | 4.8 (116) | Free | Finance | | [Virgin Money Credit Card](https://appshunter.io/ios/app/virgin-money-credit-card/id1435763477) | 4.6 (254) | Free | Finance | ## More apps by Equiniti Ltd - [Compendia](https://appshunter.io/ios/app/compendia/id903914966) - [RetireMe](https://appshunter.io/ios/app/retireme/id1017368284) - [PensionView](https://appshunter.io/ios/app/pensionview/id1202804271) - [EQ Share Plans](https://appshunter.io/ios/app/eq-share-plans/id1575218981) - [Wood Pensions](https://appshunter.io/ios/app/wood-pensions/id1589941774) All apps by Equiniti Ltd: https://appshunter.io/developer/903914969 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*