# Clarins - Skincare and Makeup — user reviews > 247 indexed App Store user reviews of Clarins by Clarins, rated 4.90/5 from 1,843 ratings. - Source: https://appshunter.io/ios/app/clarins-skincare-and-makeup/id6596750286/reviews - App overview in markdown: https://appshunter.io/ios/app/clarins-skincare-and-makeup/id6596750286.md - Rating breakdown: 5★ 1,758 · 4★ 69 · 3★ 8 · 2★ 2 · 1★ 6 ## What do users think of Clarins? Overall sentiment: positive **Pros** - 👍 Easy to use - 👍 Convenient - 👍 Exceptional products - 👍 Reliable and consistent quality - 👍 Helpful app for tracking purchases and deliveries ## Newest reviews (20 of 247) ### 2/5 — Online order *2026-08-10, version 1.3.1* Never arrived even after i called. Products are great ### 5/5 — J’adore *2026-07-17, version 1.3.1* L’appli est facile à utiliser et on a pleins de cadeaux ! Excellents produits! ### 5/5 — Great easy to use App *2026-07-07, version 1.3.1* So easy to navigate and order. Account details up to date and special offers are amazing. ### 5/5 — Beste Hautpflege für mich *2026-07-02* Ich hab lange gesucht nach einer optimal abgestimmten Pflege und bin bei Clarin richtig. Es tut der Haut gut sie sieht frisch aus und ich fühle mich sehr wohl damit. Das ist Pflege die mit der wächst. ### 5/5 — Des produits de très grande qualité *2026-07-01* J’utilise plusieurs soins Clarins et je suis vraiment ravie. Les textures sont agréables, les produits sont efficaces et ma peau est plus lumineuse et confortable. J’apprécie également les compositions, le parfum délicat et les conseils proposés. Une marque de confiance que je recommande sans hésiter. ### 5/5 — Blessed and Highly Favored *2026-06-30, version 1.3.1* Gentle exfoliating Cleanser ### 5/5 — J’adore ❣️ *2026-06-28* J’ai testé et essayé plusieurs produits CLARINS en institut, home, hôtel et je ne suis jamais déçue. Que ce soit la texture, la qualité des choix des ingrédients, les odeurs… tout est sensationnel sur la peau et c’est un réel plaisir de confort également. Bravo à toutes les équipes qui nous permettent d’en profiter pleinement ❣️ ### 5/5 — Hochwertige Produkte *2026-06-28* Hochwertige Produkte die noch bezahlbar sind, sehr angenehm aufzutragen, tolle Textur, toller Duft. Trotz meiner vielen Unverträglichkeiten hatte ich mit den Produkten von Clarins nie Probleme. ### 5/5 — Love it! *2026-06-26, version 1.3.1* Clarins has been my go to for all my beauty needs for over 15 years. Love their products 🩷 ### 5/5 — Best Skin Care *2026-06-25, version 1.3.1* Incredible products with great results on my skin. Have been using for my face, neck and body for many years. I love the ingredients and they are definitely effective giving me the results I want. ### 4/5 — J’adore *2026-06-24* Fidèle depuis des années, j’aime beaucoup la gamme de soins ### 5/5 — Products stand the test of time *2026-06-23, version 1.3.1* I’ve used Clarins skincare products for the past 40 years and now being “of a certain age” my skin looks remarkably youthful. The investment in good skin care has paid off. ### 5/5 — An excellent App *2026-06-23, version 1.3.1* Easy to use. Love the products. ### 5/5 — Amazing Clarins! *2026-06-18, version 1.3.0* I have been a member now for a few years and I wouldn’t buy Clarence anywhere other than direct/the app! ### 5/5 — The GOAT *2026-06-18, version 1.3.1* Excellent skincare ### 5/5 — Fluide *2026-06-17* Très bien synthétisé et clair ### 5/5 — Perfect *2026-06-16, version 1.3.0* Love everything ### 5/5 — Presentation *2026-06-14, version 1.3.0* Great product description. Great pictures. ### 5/5 — Super appli ! *2026-06-14* Facile d’utilisation, avec des produits au top ### 5/5 — Great *2026-06-14, version 1.3.0* App is easy to navigate, has nice product info. They have a product line for every you need. ## Most critical reviews (10 lowest-rated) ### 1/5 — You need to log in again every day, logs out automatically 🥺 *2026-06-06* You need to log in again every day, logs out automatically 🥺 ### 1/5 — Glitches every time I use this app *2026-05-03, version 1.2.1* I was so excited to see there was an app, but every time I try to use it, it freezes and I end up Deleting it! ### 1/5 — Difficult to use *2026-02-14, version 1.1.6* No confirmation that order was submitted. Page disappeared and my account on the app does not show a recent order? Much easier to go into a store than use this app. ### 1/5 — This app needs to be simplified *2026-02-02, version 1.1.5* Ever since I started using the app it has caused me problems and mistakes that actually cost me money and lost of special. I really don’t like it and therefore am looking to by products elsewhere. ### 1/5 — Shocking app *2026-01-11, version 1.1.4* Every time I place an order it doesn’t respond ### 1/5 — Rubbish *2026-01-06, version 1.1.4* Don’t use it. I’ve tried to order 6 times in a row and payed with my gift card. Then it said basket empty and my gift card has zero balance on it. No confirmation of my order. I still don’t know if it’s gone through. Customer service is diabolical.. I’ve lost £300 in thin air.. not happy. ### 1/5 — No customer service *2025-10-28, version 1.1.4* I’ve been a customer for years and have always experienced great communication about orders etc, this is the first order I’ve done through the app and I’ve tried to contact someone about my order, but absolutely no reply, and no confirmation about if my order was received or not, worried about the payment going through as there is no one to contact, not happy. ### 1/5 — App does not work very well *2025-10-25, version 1.1.3* I’ve been trying to place an order for five items. I keep putting my promo code which I’m only using one. Meanwhile, I have quite a few. I get mail offers in the mail and when I try to use them, the app does not accept the promo offer. I am fed up. I had about $168 in the cart. I’m just going to withdraw and not buy anything. ### 1/5 — Awful! *2025-10-20, version 1.1.3* Awful! As a long time shopper of Clarins, I use to love shopping on the app. However, over the past couple of months, it’s been awful. Forever loading, buffering, saying the page isn’t loading. Useless! ### 1/5 — Crashes *2025-09-21, version 1.1.2* If you leave stuff in your basket and come back later it often crashes and makes all vouchers unusable for a period of time meaning you miss out on special offers. ## Most praised reviews (10 highest-rated) ### 5/5 — Double Serum *2026-08-13* Seit Jahren mein Favorit ### 5/5 — Excelente *2026-08-08, version 1.3.1* Los productos son suaves con la piel, se absorben fácilmente sin sensación pegajosa ni grasa, con resultados visibles en días!! Perfecto..!! ### 5/5 — Best of the best *2026-08-05, version 1.3.1* I love the app. Easy transactions and fast deliveries. Plus, earn rewards for shopping! ### 5/5 — Application Clarins *2026-08-01* Tres contente car facile d utilisation ### 5/5 — CLARINS fan *2026-07-31, version 1.3.1* So obsessed with the range and fragrance ### 5/5 — Love Clarins *2026-07-27, version 1.3.1* I have been using the skin care for years and it’s just my favorite! awesome for sensitive skin and I get compliments all the time! ### 5/5 — Double serum *2026-07-22* Super 👏 ### 5/5 — Love Clarins *2026-07-21, version 1.3.1* Love the treatment fragrances ### 5/5 — Best skin Care Ever! *2026-07-20, version 1.3.1* Have been using Clarins since Feb ‘26 it’s now July ‘26 and my dark circles and skin have improved sooooo much! ### 5/5 — Best skincare ever! *2026-07-19, version 1.3.1* I have just recently started using Clarins products after a trip to Sephora. I can’t believe the difference in my face in such a short amount of time. I will continue to use these products. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*