# Clarity Go2Mobile — user reviews > 33 indexed App Store user reviews of Clarity Go2Mobile by Mantic Point Solutions Ltd. - Source: https://appshunter.io/ios/app/clarity-go2mobile/id610313123/reviews - App overview in markdown: https://appshunter.io/ios/app/clarity-go2mobile/id610313123.md ## Newest reviews (12 of 33) ### 1/5 — Doesn’t work *2023-01-24, version 4.3.0* I have a business account, have called support who couldn’t actually support they gave me a guide. I’ve followed the guide and came to the conclusion that the app just doesn’t work. ### 1/5 — Very confusing *2023-01-18, version 4.3.0* When you first use the app, you have to register again. Using the same email address but a different password, it eventually works (after validating the email address). So you have to maintain two different passwords for the same account, one for the web version and one for the mobile app. A bit rubbish really. ### 1/5 — Zero stars - utterly useless *2023-01-13, version 4.3.0* Unable to login using the same credentials I can use on the browser. ### 1/5 — Simply does not work *2023-01-12, version 4.3.0* Cannot login at all with credentials created using the web version, despite resetting numerous times. Just use the browser version and save your valuable time Have deleted this app ### 1/5 — Needs Work *2022-11-23, version 4.3.0* Could be so much more useful, but for a start it needs to remember credentials so you can quickly use it while you’re on your travels. Requiring a separate login to their own web site just makes this major failing even more frustrating. ### 1/5 — Yep, pretty useless. *2022-09-23, version 4.2.1* My log-in credentials don’t work. So we need two completely different accounts, one for the website and one for the app? Awesome. ### 1/5 — Waste of time and energy *2022-08-02, version 4.2.0* Will not recognise your password used on PC. Good start!! Well done developers 🙌🏼 ### 1/5 — Poor *2022-06-19, version 4.0.1* I really can’t see the point of this app. To add a trip I have to enter all the details. Surely my Clarity booking reference should do that? But no where to I put that. Very poor. Hence all the bad ratings. ### 1/5 — Fallen at first hurdle *2021-11-22, version 4.0.1* Can’t even log in to the app even though log in info is all correct. Pretty useless ### 1/5 — Very clunky, linked but not linked to main account *2021-05-26, version 4.0.0* Very frustrated with the app , password reset has seen me locked out for 24 hrs. Unlike most other apps a completely different password is needed than that used for the website and this doesn’t appear to be mentioned anywhere . Spoke with someone at the call centre who told me they can’t reset the app that has seen me blocked for 24 hrs , as the app is on my phone and they don’t have access to my phone !!!! I’m no IT whiz but this doesn’t sound right , they can upload travel booked without access to my phone. Not sure if it was a new member of staff I spoke to but they didn’t seem knowledgeable I got the impression they were just saying computer said no. There was no empathy and I found them extremely unhelpful if not condescending. They certainly didn’t go the extra yard let alone the extra mile to help me . ### 1/5 — Pointless *2014-02-16, version 2.1* I travel mainly by rain and often over night, but can only book a flight using this APP - I can see bookings made direct to Portman but can't make new bookings - an I missing something here ? ### 1/5 — Pointless *2013-11-30, version 2.1* All details need to be manually entered even though I have a booking reference with Portman. Why can't APP pull itinerary from booking details as without this feature it's worse than useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — 0 stars! *2024-09-25, version 4.5.2* Terrible app, frustrating at best, borderline useless. Don't waste your time with it unless you're forced by your company/organisation. ### 1/5 — Awful *2024-05-08, version 4.5.0* This is the worst app. I hate it. The website is really clunky and difficult to use - why can't business travel providers make websites and apps that work? I wish I could give it 0 stars ### 1/5 — Avoid *2024-03-17, version 4.5.0* The worst app I’ve ever used. Avoid. ### 1/5 — Terrible user experience *2024-02-25, version 4.5.0* I don’t understand how apps and websites can have different passwords. The designers have clearly never done any kind of user acceptance testing. If they’d tried to use their own product they wouldn’t have signed it off. I downloaded the app as the website isn’t mobile friendly and you can’t view things on the site. But I can’t even login to the app. Went on here to read the reviews and now I see I’m not the only one. I don’t think business leaders really understand the impact of the inconvenience of business booking systems like this. It must cause people to leave for another job! ### 1/5 — Access *2023-12-17, version 4.5.0* Two step authentication process poorly designed. Standard authenticator doesn’t work Request to sen email. Email doesn’t contain code but QR. Scanning isn’t possible from the same cell phone. Access blocked for 24 hours ### 1/5 — Is this legit? *2023-08-28, version 4.5.0* This is so terrible I wonder if it’s been created to just collect our data. Unusable. Deleted! Wish I could really remove it - like - completely! It still features in my app as a previously downloaded app. Even that irritates me. ### 1/5 — Wastes time and does not work *2023-07-17, version 4.4.0* You need different logon details to the web app. When booking you are re-directed to the web app and need to login. Great! So why not use the web app from the go. It is so flakey that I was excluded as passwords are needed all the while. Eventually I removed this app. Total waste of time and effort ### 1/5 — Difficult app *2023-03-07, version 4.4.0* I don’t think this app is user friendly at all. You cannot delete/edit what has been added, annoying ### 1/5 — One star is generous *2023-03-05, version 4.4.0* Clarity is literally the worst administrative system I have ever had to use in my entire career. The app is equally as bad as the website. Avoid at all cost if, unlike me, you are not forced to use this by your work. ### 1/5 — Need different password to web version *2023-02-21, version 4.4.0* I will not use this app . It’s absurd that different passwords are required for the app from the website . Now I have read the reviews it looks like iam not the only one who has left similar comments ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2021-05-25, version 4.0.0* Love the new features and syncs to my bookings. Easy to use and navigate ### 5/5 — Great App *2020-05-21, version 3.5.0* Great App, allows me to keep all of my travel itineraries in one place including rail, which was not possible via my previous agent. It’s also very easy to use and I can access the booking portal directly from the App. ### 5/5 — Alphingate *2018-03-14, version 3.4.0* Great app keeps me up to date and just helps things go smoothly ### 5/5 — Great app 👍 *2018-02-20, version 3.4.0* Always keeps my updated with any delays whilst travelling on business. ### 5/5 — Great App *2013-10-09, version 2.0* No more printing off loads of paper. Also family can easily follow my travel plans. ### 5/5 — Portman Trip Planner *2013-04-18, version 1.1* Nice and fresh looking app with lots of nice features.. Stands out from the rest.... ### 4/5 — Great app! *2014-01-15, version 2.1* Great app... Bookings get automatically entered by portman and I can view my whole trip on my phone with check-in etc options. Especially useful are the push notification I get, even more so when there are delays. ### 3/5 — Ok for what it does *2018-06-21, version 3.4.0* It’s ok for keeping track of planned trips but would be better if I was able to book new trips from the app ### 2/5 — Rather poor *2022-05-26, version 4.0.1* It’s ok at providing the information on your bookings. However you have to log in each time you access the app. This means you have to do a password reset almost every time because you forgot the last one. ### 2/5 — Of limited use at the moment *2020-01-28, version 3.5.0* I’m told bookings can take up to 24 hours to appear in the app, so with the last-minute nature of my travel that limits its usefulness. I can’t see a way to book travel via the app either, so overall it’s not for the short notice, frequent traveller. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*