# Clarity Mobile App

> Mobile management for consumer-driven healthcare and tax-favored benefit accounts. (iPhone/iPad app by Clarity Benefit Solutions.)

- Source: https://appshunter.io/ios/app/clarity-mobile-app/id760723935 (this page in markdown: same URL + `.md`)
- Developer: [Clarity Benefit Solutions](https://appshunter.io/developer/1429901453)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.50/5 from 3,858 App Store ratings · 86 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 31 MB
- Languages: American English, French (France), European Spanish
- Released: 2013-12-05
- Data updated: 2026-08-25
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/clarity-mobile-app/id760723935/reviews.md

## What is Clarity Mobile App?

Clarity Mobile provides a single access point for participants to manage their consumer driven healthcare plans and other tax favored benefit accounts.  

Clarity Mobile provides the following functionality:
• Account balances and details
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *

*Some features may be restricted by your administrator

## Key features

- View account balances and details
- Upload claims and submit receipts
- Track recent transactions
- Manage alerts and notifications
- Contact administrator
- Secure authentication
- Manage benefit cards

## What do users think of Clarity Mobile App?

Overall sentiment: negative

**Pros**

- 🚀 Convenient
- 🚀 Easy to use
- 🚀 Helpful to submit receipts

**Cons**

- 🐛 Login issues
- 🐛 App crashes and glitches
- 🐛 Unclear expense categories
- 🐛 Slow response times
- 🐛 Inconsistent app and website experience
- 🔒 Security and account access problems
- 💸 Delayed reimbursements and fund access

**Commonly reported bugs**

- Login credentials not recognized in app
- Submit expense button not functioning
- Notifications and pending items not updating properly

**Most requested features**

- Ability to easily submit receipts from mobile
- Improved customer support and communication
- Streamlined expense management and approval process

## Recent user reviews (10 of 86)

All indexed reviews: https://appshunter.io/ios/app/clarity-mobile-app/id760723935/reviews.md

### 1/5 — Sucks

*2026-08-04, version 26.05.02*

Doesn’t work. Constantly resetting passwords

### 1/5 — Repeated problems with Customer service

*2026-07-11, version 26.05.02*

I’ve contacted this company so many times about changing my two-authentication to my phone number instead of my social security number and was told it’s been fixed. But it’s not. Also I’ve asked them to switch my company email and use my personal email addy instead and but it is still not corrected.  Please do your job!

### 2/5 — No place to view or track claims

*2026-06-29, version 26.05.02*

One of the main features that somebody would use this app for naturally is to submit a claim. There is no place in the app to view a history of all claims submitted or view the status of open claims. Until that exists within the app, it really only has 50% functionality.

### 1/5 — Garbage

*2026-06-15, version 26.05.01*

Garbage app from a garbage company. They make using your HSA difficult on purpose to prevent you from using it.

### 1/5 — Forced to update which is very bad news

*2026-06-01, version 26.05.01*

Forced updates automatically receive a one star review (techinilly a one star review but the App Store doesn’t allot it). App updates should always be optional never forced.

### 1/5 — Receipt upload and tracking is terrible!

*2026-05-20, version 26.05.01*

It should not be difficult to upload and save receipts for later reimbursement but this app is terrible. When you add an expense it doesn’t allow you to attach a receipt and it forces you to choose a reimbursement date. You want me to select a date 20ywars from now?

### 1/5 — Not user friendly

*2026-05-07, version 26.02.01*

The app freezes after sending a message, no option to set up recurring expenses. In general not helpful

### 1/5 — FSA Review

*2026-04-25, version 26.02.01*

This is the absolute worst FSA company I have ever dealt with. Having to submit receipts for every single transaction done at doctors office, prescription purchase, contacts purchase is utterly insane I have never had to do this with any other FSA I belonged to. Unfortunately stuck with them as it’s the company’s choice. All the time I spend scanning and uploading is hardly worth it.

### 2/5 — Crash Crash Crash

*2026-04-14, version 26.02.00*

So difficult to use.  It’s not intuitive and crashes if you try to take a picture of your receipt

### 1/5 — Filters?

*2026-04-13, version 26.02.00*

After filtering my transactions to find my transaction, why can’t I go back to my filtered transactions rather than seeing all the results and having to have to filter again?  It’s so time consuming!…..and why is everything so big?  I’m not blind.

## Frequently asked questions about Clarity Mobile App

### What does the Clarity Mobile App do?

The Clarity Mobile App serves as a central hub for participants to manage their consumer-driven healthcare plans and other tax-favored benefit accounts. It allows users to view account details, submit claims, track transactions, and manage alerts, all from their mobile device.

### What are the key features of the Clarity Mobile App?

Key features include viewing account balances and details, uploading claims and receipts, reviewing recent transactions, managing email and SMS alerts, contacting administrators, and securely managing benefit cards. Users can also register new accounts and update billing information.

### Is the Clarity Mobile App free to use?

The application is free to download and use. However, it does display advertisements. Some features may also be restricted by your administrator, so availability can vary based on your specific benefit plan.

### What kind of benefit accounts can I manage with this app?

This app is designed to manage consumer-driven healthcare plans and other tax-favored benefit accounts. This typically includes accounts like Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), and Health Reimbursement Arrangements (HRAs).

### Can I pay my providers directly through the app?

Yes, the app offers the ability to pay providers directly. Additionally, you can attach provider names to newly submitted claims, streamlining the reimbursement process. These features enhance convenience for managing your healthcare expenses.

## Version history (last 5 releases)

### 26.08.00 — 2026-08-11

Bug fixes and minor enhancements to improve your experience.

### 26.05.02 — 2026-06-17

Various bug fixes and UI improvements.

### 26.05.01 — 2026-05-11

Various bug fixes and UI improvements.

### 26.02.01 — 2026-04-25

• Various bug fixes and UI improvements.

### 26.02.00 — 2026-02-16

• Improved clarity for claim and transaction details.
• Various bug fixes and UI improvements.

## Apps similar to Clarity Mobile App

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [FlexFacts Participant Mobile](https://appshunter.io/ios/app/flexfacts-participant-mobile/id694045394) | 4.7 (3,948) | Free | Medical |
| [NYSOH Mobile Upload](https://appshunter.io/ios/app/nysoh-mobile-upload/id1480571812) | 4.7 (13,221) | Free | Medical |
| [Dexcom Clarity](https://appshunter.io/ios/app/dexcom-clarity/id1019225730) | 4.6 (12,930) | Free | Medical |
| [FBA Flex Benefits](https://appshunter.io/ios/app/fba-flex-benefits/id1015735273) | 4.7 (1,962) | Free | Medical |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*