# Claro video

> Multiplatform entertainment service with movies, series, live channels, and kids' content. (iPhone/iPad app by DLA, Inc.)

- Source: https://appshunter.io/ios/app/claro-video/id568894377 (this page in markdown: same URL + `.md`)
- Developer: [DLA, Inc](https://appshunter.io/developer/962449215)
- Category: Entertainment
- Price: Free with in-app purchases
- Rating: 1.90/5 from 282 App Store ratings · 91 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 84 MB
- Languages: American English
- Released: 2012-12-13
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/claro-video/id568894377/reviews.md

## What is Claro video?

¡Lo mejor del entretenimiento lo encuentras en Claro video!

Disfruta el servicio multiplataforma mas completo con la mejor selección de películas, series, programas, documentales, música, deportes, canales en vivo y karaoke.

∙ Renovamos continuamente nuestro catálogo para ofrecerte nuevos contenidos.

∙ Te ofrecemos películas recién salidas de cine, elige entre rentar o comprarlas y disfrútalas cuando quieras y donde quieras.

∙ Suscríbete a los canales premium que tenemos para ti; HBO, FOX SPORTS, NOGGIN, EDYE, PARAMOUNT+, PICARDÍA NACIONAL, STINGRAY KARAOKE, STINGRAY QELLO y ATRESplayer. Disfruta de miles de contenidos a demanda y programación en vivo*.

∙ En la sección “Kids”, tus hijos encontrarán amigos, personajes inolvidables y todos los días aprenderán algo nuevo de manera segura activando el Control Parental.

Descarga la app y suscríbete, es muy sencillo.

¡Vive la experiencia Claro video, cuando quieras y donde quieras!

*Programación en vivo para las suscripciones de HBO, FOX SPORTS y ATRESplayer. Puede variar dependiendo de la oferta comercial de Claro video en cada país.

*Puede variar dependiendo de la oferta comercial de Claro video en cada país. 
* Consulta nuestra Politica de privacidad: https://www.clarovideo.com/politicas_de_privacidad 
*Consulta Términos y Condiciones: https://www.clarovideo.com/terminos_y_condiciones

## Key features

- Extensive movie and series catalog
- Rent or purchase new releases
- Premium channel subscriptions
- Live TV programming
- Dedicated kids' section
- Parental controls
- Multiplatform access

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Suscripción a Claro video | $3.99 | per month |
| HBO | $7.99 | per month |
| Suscripción Claro Video | $4.99 | per month |
| Picardía Nacional | $1.99 | per month |
| FOX Sports | $7.49 | per month |
| Suscripcion HBO | $8.49 | per month |
| ATRESplayer | $2.49 | per month |
| HBO | $7.99 | per month |
| FOX Sports | $6.99 | per month |
| Suscripcion MGM | $2.49 | per month |

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Renta Estreno | $2.99 | one-time |
| Renta Catálogo | $1.99 | one-time |
| Renta de contenido | $2.99 | one-time |


## What do users think of Claro video?

Overall sentiment: negative

**Pros**

- 📺 Good content library with movies and series
- 🎬 Netflix alternative with decent catalog
- 🌍 Available in multiple Latin American countries

**Cons**

- 🐛 Constant crashes and freezes across all platforms
- ❌ App fails to launch or open properly
- 🚫 Region blocking errors preventing access
- 📱 Non-functional on Apple TV despite being listed
- ⚫ Black screens and missing content data
- 🔌 Extremely slow loading times and performance
- 📡 Live streaming/IPTV channels not working
- 🎮 Unresponsive UI and touch lag
- 🔄 Requires constant re-login sessions
- 💻 Poor web platform functionality
- 🎯 Chromecast and AirPlay casting broken
- 🔐 Parental controls don't apply to all profiles
- ⚠️ Misleading free trial pricing information
- 🎬 Skips last minutes of episodes incorrectly
- 🔍 Difficult to find and navigate content
- 📊 Inconsistent experience across iOS, Android, and TV platforms
- 🚫 Unavailable in United States despite App Store listing
- 🛑 Error 403 and 'Wrong Structure' errors persist
- 👶 Inappropriate content placement near children's channels

**Commonly reported bugs**

- App crashes on launch or during navigation
- Login screen freezes and unresponsive
- Black screens when loading content
- Data missing or couldn't be read errors
- Wrong Structure error on startup
- Error 403 access denied
- Region not supported errors in supported countries
- Live TV channels fail to load or stream
- Streaming disconnects mid-playback
- App closes unexpectedly during use
- Chromecast connection fails
- AirPlay crashes on Apple TV
- Episode skip function misaligned with actual credits
- Content library shows missing seasons after updates
- iPad compatibility issues across iOS versions
- Samsung and LG TV app failures
- Roku app removed from store
- In-app purchases not appearing in iTunes library
- Slow app initialization and page loading
- Profile selection causes crashes

**Most requested features**

- Proper Chromecast support for casting
- AirPlay support for Apple TV
- Expand availability to United States
- Fix region detection to use account instead of IP/ISP
- Improved content organization and search
- Dedicated customer support contact method
- Dark mode option
- Better device compatibility across platforms
- Parental controls that apply to all profiles
- Offline download capability

## Recent user reviews (10 of 91)

All indexed reviews: https://appshunter.io/ios/app/claro-video/id568894377/reviews.md

### 1/5 — Lo peor que eh descargado

*2026-01-18, version 7.2.2*

La peor aplicacion que hay, no me permite ver nada asi haya pagado

### 5/5 — Me gusta esta alternativa a Netflix

*2026-01-17, version 7.2.2*

Esta alternativa a Netflix es buena y por eso la recomiendo

### 1/5 — LO PEOR

*2025-12-03, version 7.1.1*

Es la aplicación más desastrosa que he visto en mi vida. La instalé en Apple TV y de verdad me da vergüenza ajena para el desarrollador. Es una App malísima, podría calificarla con número negativo si hubiera. Hasta cuando la renovarán? Siguen actualizándola y sigue quedando mala. Qué asco en serio. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

### 1/5 — Nunca Funciona

*2025-12-01, version 7.1.1*

Tengo dos TV Samsung, teléfonos IOS y Android y nunca funciona la señal en vivo…. Claro solo atiende para suscripciones nuevas, nunca da soluciones a problemas de usuarios

### 1/5 — No funciona

*2025-10-07, version 5.8.5*

Estoy en Colombia y mi teléfono es de aquí, sin embargo, la aplicación dice “Región no soportada”

### 1/5 — No funciona en Apple Tv

*2025-09-17, version 5.8.5*

Desde abril la aplicación dejo de funcionar en el apple tv, ya van varias actualizaciones y aun no solucionan el problema! Además no tienen una forma de contactar al developer para reportar los errores en la app!

### 1/5 — Alert Mr. Slim!

*2025-08-28*

In urgent need of improvements…now it does not even launch in AppleTV!

### 1/5 — PIN DE SEGURIDAD

*2025-08-19, version 5.8.2*

Pongo el pin de seguridad para que no puedan hacer comprar pero solo aplica al perfil principal los demás perfiles pueden hacer compras y intente ponerlo pero no traen la opción

### 1/5 — Apple TV The data couldn’t….is missing

*2025-06-02*

En Apple TV no carga contenido, sale mensaje que los datos están perdidos. En la app de IPad, se cargan pero al ver tv en vivo se sale del usuario y hay que volver a entrar. Safari no abre la pagina de claro video. TODO UN DESASTRE DE PLATAFORMA. Ni los de soporte de CLARO tienen conocimiento de los problemas de la pobre plataforma que tienen.

### 1/5 — No funciona

*2025-05-11, version 5.8.1*

Carga lista de canales pero no conecta el streaming. Pantalla en negro todos los canales.

## Frequently asked questions about Claro video

### What is Claro video?

Claro video is a comprehensive multiplatform entertainment service offering a wide selection of movies, series, documentaries, music, sports, live channels, and karaoke. It allows users to stream content on demand and access live programming through various subscriptions.

### What kind of content can I find on Claro video?

You can find a continuously updated catalog of new movies, popular series, documentaries, music, sports, and live channels. There is also a dedicated 'Kids' section with safe content and parental controls, as well as options to rent or buy newly released films.

### How much does Claro video cost?

The app itself is free to download and subscribe to. Users can then choose to rent or purchase individual movies, or subscribe to various premium channels like HBO, FOX SPORTS, NOGGIN, and others for additional content and live programming. Pricing varies based on chosen subscriptions and purchases.

### Is Claro video available on multiple devices?

Yes, Claro video is a multiplatform service, meaning you can enjoy its content on various devices. The description emphasizes the ability to watch 'when you want and where you want,' implying broad compatibility.

### Can I watch live TV on Claro video?

Yes, live TV programming is available for certain premium channel subscriptions, including HBO, FOX SPORTS, and ATRESplayer. The availability of live programming may vary depending on the commercial offer in your specific country.

## Version history (last 5 releases)

### 7.2.2 — 2026-01-08

Correcciones de errores y mejoras de rendimiento

### 7.2.1 — 2025-12-29

Correcciones de errores y mejoras de rendimiento

### 7.1.1 — 2025-11-28

Correcciones de errores y mejoras de rendimiento

### 5.11.2 — 2025-10-28

Correcciones de errores y mejoras de rendimiento

### 5.8.5 — 2025-09-17

Correcciones de errores y mejoras de rendimiento

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## More apps by DLA, Inc

- [Claro drive](https://appshunter.io/ios/app/claro-drive/id1250666367)
- [Videoconferencia Claro](https://appshunter.io/ios/app/videoconferencia-claro/id1528577378)

All apps by DLA, Inc: https://appshunter.io/developer/962449215

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*