# Clarus OnCall > AI-powered after-hours call management for healthcare providers. (iPhone/iPad app by Clarus Care, LLC.) - Source: https://appshunter.io/ios/app/clarus-oncall/id889409061 (this page in markdown: same URL + `.md`) - Developer: [Clarus Care, LLC](https://appshunter.io/developer/783770770) - Category: Productivity, Health & Fitness - Price: Free - Rating: 3.36/5 from 50 App Store ratings · 23 written reviews indexed - Age rating: 12+ - Requires: iOS 15.6 · 26 MB - Languages: English - Released: 2014-07-20 - Data updated: 2026-08-06 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/clarus-oncall/id889409061/reviews.md ## What is Clarus OnCall? Smarter After-Hours Call Management for Healthcare Providers The Clarus OnCall App helps your practice manage after-hours patient calls—without the cost or hassle of a traditional operator or call center. Powered by AI technology, Clarus OnCall delivers better communication, stronger privacy, seamless documentation, and optimized workflows—all at a lower cost. Our mission: let providers focus on what matters most—caring for patients. Take Control of After-Hours Communication With Clarus, providers choose how, when, and where they receive patient calls—and how they respond. Flexible options put you in charge of your time and your privacy. Notification Options: Push Notification Email SMS (Text Message) Phone Call Response Options: Call Back (via masked caller-ID) Recorded Voice Note Text to Voice Message How It Works Clarus OnCall captures inbound patient calls for your office and automatically transcribed them into clear, summarized messages. These messages are securely delivered to your device. You gain complete control over how and when to respond—ensuring patients receive timely, high-quality care, and your privacy is preserved. Key Benefits: No call center required Better documentation & workflow Increased provider flexibility Enhanced patient experience Protects provider privacy Subscription required. To learn more, contact info@claruscare.com. Compatibility iPhone Requires iOS 14.3 or later. Mac Requires macOS 12.0 or later ## Key features - AI-powered call management - After-hours patient call handling - Flexible notification options - Multiple response methods - Automated call transcription - Secure message delivery - Masked caller-ID callback ## Recent user reviews (10 of 23) All indexed reviews: https://appshunter.io/ios/app/clarus-oncall/id889409061/reviews.md ### 5/5 — Highly Recommend for After-hours and Daytime *2024-08-25, version 4.9.8* After using the after hours app and seeing continuous improvements my office added the Clarus call management software during office hours. It has dramatically improved the efficiency with which our staff handle patient calls and they love it. Our administrator can easily monitor call volume and task completion in real time and there have been no patient complaints to date. ### 5/5 — A huge improvement *2024-07-08, version 4.9.8* The app gives a much improved oncall experience. There are fewer trivial interruptions and better options for connecting and documentation. Five stars. ### 1/5 — Bad ceo bad product *2023-11-01, version 4.9.2* This company has not paid their bills to developers and almost every staff member including senior partner left. Such products don’t deserve to be successful. ### 5/5 — Easy to read, reply, and document patient calls *2023-06-15, version 4.9.1* I used an operator before. Very inefficient. Lots of inaccurate or missing calls. And taking notes was nearly impossible. Clarus has made this process much simpler. Lots of notification options. ### 1/5 — Junk *2022-08-19, version 4.8.0* This is one of the worst things to happen to healthcare. Patients using the app are directed to a phone tree that often drops calls or routes to the wrong option. This is dangerous for patient care. Hospitals and provider that use this should not be trusted as they are maximizing cost cuts at the expense of patient care. ### 4/5 — Glen Christen, MD *2021-12-21, version 4.6.0* There are many advantages to this system. Only mild issue I see is that it gets the patient name wrong occasionally. ### 1/5 — Not great. 🙁 *2021-12-20, version 4.6.0* Very cumbersome. Requires multiple steps for what used to be a simple process. Audio quality is variable and auto transcription makes frequent errors. ### 1/5 — Clarus system *2021-10-24, version 4.5.3* Cumbersome & rarely works correctly. ### 1/5 — Clarus *2021-10-13, version 4.5.3* Mostly a pain , but does work occasionally ### 1/5 — Physician *2021-09-11, version 4.5.3* I would describe this app as cumbersome and clumsy. Not a good experience for the patient or the provider/physician. ## Frequently asked questions about Clarus OnCall ### What does Clarus OnCall do? Clarus OnCall is designed to help healthcare practices manage after-hours patient calls more efficiently. It uses AI to capture, transcribe, and summarize calls, delivering them securely to providers. This allows providers to respond flexibly while maintaining privacy and improving workflow. ### What are the key features of Clarus OnCall? Key features include AI-powered call management, flexible notification options (push, email, SMS, phone call), various response methods (callback via masked ID, voice notes, text-to-voice), automated call transcription, and secure message delivery. It aims to eliminate the need for a traditional call center. ### How much does Clarus OnCall cost? A subscription is required to use Clarus OnCall. Specific pricing details can be obtained by contacting info@claruscare.com. ### What devices is Clarus OnCall compatible with? Clarus OnCall is available for iPhone, requiring iOS 14.3 or later. It is also compatible with Mac, requiring macOS 12.0 or later. ### How does Clarus OnCall improve patient care and provider privacy? By providing timely and summarized call information, the app ensures patients receive prompt attention. Providers gain control over when and how they respond, with options like masked caller-ID callbacks, which helps protect their personal privacy and manage their availability effectively. ## Version history (last 5 releases) ### 5.1.2 — 2026-08-05 - A new disclaimer now appears on designated screens: “Message and data rates may apply. See Texting Terms of Use.” The disclaimer links to http://claruscare.com/texting-terms-of-use and supports TCR compliance requirements for phone number provisioning. -Success and failure notifications now appear after the following call actions: Dismiss, Complete, Complete + Archive, Archive, Forward, Add Note, and Response via Voice, Text-to-Speech, or WMA Reply. -The Settings screen layout has been updated to align with the latest Figma designs. -Several minor bug fixes and performance improvements were included in this release. ### 5.1.1 — 2026-05-26 Routine maintenance updates. ### 5.1.0 — 2026-05-13 Updated the OnCall iOS app for improved iOS 26 compatibility. ### 5.0.2 — 2026-03-26 OnCall v5.0.2 - Bolstered log in security. - Providers no longer need to dismiss the “patient is being called back” dialog when answering a call, eliminating the extra click and streamlining the callback experience. ### 5.0.1 — 2026-01-29 · Keep your inbox clean with Auto-Archive Completed Messages · Clearer Change Password labelling · Smarter permission prompts for notifications and Face ID · Notes and History now show item counts and remember your view preference · Expanded character limits with a visible character counter ## Apps similar to Clarus OnCall | App | Rating | Price | Category | | --- | --- | --- | --- | | [Cleo Health](https://appshunter.io/ios/app/cleo-health/id6473569298) | 4.8 (24) | Free | Productivity | | [Navix AI](https://appshunter.io/ios/app/navix-ai/id6504450512) | 5.0 (3) | Free | Productivity | | [Patient Records: Anamnesis!](https://appshunter.io/ios/app/patient-records-anamnesis/id6737346096) | — | Free | Productivity | | [Care4 - Behavioral Health](https://appshunter.io/ios/app/care4-behavioral-health/id1598436559) | 5.0 (2) | Free | Productivity | | [PatientEdge](https://appshunter.io/ios/app/patientedge/id1459939372) | — | Free | Productivity | | [Charge Capture App](https://appshunter.io/ios/app/charge-capture-app/id6473466602) | 5.0 (2) | Free | Productivity | ## More apps by Clarus Care, LLC - [Medical Messaging by Clarus](https://appshunter.io/ios/app/medical-messaging-by-clarus/id1628238707) All apps by Clarus Care, LLC: https://appshunter.io/developer/783770770 ## Related topics [hedgeye](https://appshunter.io/ios/topics/hedgeye) · [icarus medical](https://appshunter.io/ios/topics/icarus-medical) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*