# ClassCharts Parents — user reviews > 99 indexed App Store user reviews of ClassCharts Parents by TES Global. - Source: https://appshunter.io/ios/app/classcharts-parents/id1018655566/reviews - App overview in markdown: https://appshunter.io/ios/app/classcharts-parents/id1018655566.md ## Newest reviews (14 of 99) ### 1/5 — Very poor *2025-10-13, version 8.1* App freezes almost on daily basis, blank screen requiring manual restart/shutdown. App refuses to allow notifications even when I click agree, meaning unless you physically check the app, you are unaware of any school updates. Very poor tech ### 1/5 — Little content *2025-10-06, version 8.1* Basically no content ### 1/5 — White screen??? *2025-10-06, version 8.1* Constantly get a white blank screen??? ### 1/5 — Poor appalling software *2025-10-03, version 8.1* I would give this zero starts if I could. Constantly crashes when trying to navigate screens. Restarting does not resolve and you have to delete and reinstall constantly. Honestly, how this managed to get through quality control beggars belief. Absolutely appalling product. ### 1/5 — Another terrible school app *2025-09-29, version 8.1* The fact that this app has not been updated for more than a year and that they never respond tells you everything. Schools should not be using this and shouldn’t be allowed to force it on kids and parents. ### 1/5 — Blank screen *2025-09-26, version 8.1* Every time I open- I have to swipe away a blank screen and reopen - not annoying at all! ### 1/5 — Buggy and Unloved by users and developer *2025-09-20, version 8.1* Remembering that 1* is the lowest possible rating and that some people are kind, a 1.4 average is quite amazing. The app hasn’t been updated in over a year and contains crashes which are common and repeatable. ### 1/5 — Woeful *2025-09-13, version 8.1* Just started to have to use this app for my new Yr 7 and it’s awful. A total mess and chore to use. Needs a complete overhaul. Why the school uses this crud is beyond me. ### 1/5 — Freezes, blank screen, does not load *2025-09-11, version 8.1* The app itself is good but when you try to view it, frequently it shows you blank screen. Then you try to download it from a store app and it will not download it, as an app and place it on the screen. Instead it opens it in the App shop. ### 1/5 — Rubbish App *2025-09-10, version 8.1* A constant blank screen ### 1/5 — Bad *2025-09-06, version 8.1* I wouldn’t even give it one star. I just keep getting a blank screen. I’ve seen that this is happening to a lot of people too… Get it sorted! 👎🏻 ### 1/5 — Terrible *2025-09-05, version 8.1* Awful app! So glitchy. I get the blank screen issue, but more recently it completely logs me out every time, asking me to type in my details (doesn’t even remember my password). It’s so glitchy and laborious I hardly use it. Truly wish school would move to something that works! ### 1/5 — crashes every time you put in the background *2025-06-30, version 8.1* If your school uses this then it’s a necessary part of understanding how your child is doing but the app crashes regularly ### 1/5 — Crashes *2025-06-25, version 8.1* Crashes more often than a blind racing driver who forgot to bring his guide dog. ## Most critical reviews (10 lowest-rated) ### 1/5 — So much potential *2026-05-12, version 8.1* As a parent this app has so much potential to keep you informed of what your little darling is up to in school. Unfortunately between white screens and the lack of notifications that’s easier said than done. ### 1/5 — I hate it *2026-05-05, version 8.1* All my bad points are on this app and I hate class chats because of all the bad points I have ### 1/5 — Does not work *2026-05-02, version 8.1* Does not work ### 1/5 — Stuck on loading screen *2026-04-20, version 8.1* I downloaded this app and what happened is that it kept redirecting me into safari and opening the web version of class charts parents and when i go back to the app it is stuck on a loading screen that never disappears. Please fix this so i can use this app. Thanks ### 1/5 — Just felt like it lmao *2026-03-10, version 8.1* Very bad ### 1/5 — Fail *2025-11-24, version 8.1* App constantly fails to open in iPhone. ### 1/5 — Awful app *2025-11-10, version 8.1* The app simply doesn’t open. I’m met with a blank screen. ### 1/5 — Don’t Work *2025-11-02, version 8.1* Just upgraded to IPhone 17 PM and the app just doesn’t work anymore, keep on getting the error forbidden blank white screen. ### 1/5 — Possibly the worst app EVER! *2025-10-20, version 8.1* Whenever I use this app it’s hit or miss as to whether I can actually get on it! Most of the time I end up deleting it and having to reinstall very frustrating! Seems if I have gone on the app once in a day that is it I can not access it anymore! ### 1/5 — Buggy *2025-10-14, version 8.1* Frequently have to force quit the app as it only loads a blank screen, problem for over a year on multiple devices ## Most praised reviews (10 highest-rated) ### 4/5 — V *2025-09-09, version 8.1* Rubbish permeant black screen ### 4/5 — Advice for blank screen *2025-05-16* Advice to everyone experiencing the “blank screen” problem - you just need to force quit the app and then restart it, no need to reinstall. To do this on phones with a physical home button, double click then swipe the app up to force quit the app. For phones without a physical home button, swipe up slowly from the bottom of the screen, then swipe the app up in order to quit it. Then you can restart Class Charts and you’ll see the latest information. ### 3/5 — Okay *2026-05-01, version 8.1* Not brilliant but so much better than Arbor ### 3/5 — Quite good, when it actually opens *2024-12-17, version 8.1* The app is pretty useful, easy to use and straightforward. However, there’s a problem. Half the time it doesn’t actually open, you just get a white screen. On iPhone you have to wipe away/kill the app and re-open it, which, if you opened the app due to an alert, loses the alert and you have to guess what it was. Several reviewers have mentioned the same thing so please fix it ### 3/5 — Needs enhancement for notifications and to do list *2024-11-24* I find Class charts is useful but the user experience is lacking in some areas and could do with some updating. For example: 1) Notifications by email that don’t tell you anything and can’t be turned off. I’d rather the app have a notification dot and the option not to receive emails 2) To do list causing stress to child. The current app just stacks up the work, even though it might be over several weeks. My child sees they have 10 things to do and panics. It would be better if a calendar approach was introduced so you could see what was due by day and week. ### 3/5 — Blank white screen *2024-09-27* I use this App daily to see my child’s progress and homework usually it’s brilliant, but lately it’s absolutely rubbish. I keep having to delete app then reinstall due to blank white screen. I am unsure why this keep happening its frustrating and annoying. I thought it was my phone until I read other comments. Please sort this teething problem out! ### 3/5 — I have a love hate relationship with it *2024-09-12* I love this app, two children added quite easily. I can see homework, know if they are behaving well, enjoy talking to my lads about what they did well that day. When teachers use it effectively, the points rack up nicely and I can encourage them to answer questions regularly, hand in homework promptly and ensure they are well equipped. However, I hate that it freezes daily, sometimes several times a day. I have tried deleting the app and reinstalling (a few times) but the only sure fire way is to switch off my phone or delete and reinstall the app. I only really noticed this being an issue this year as the second child started school was added to my account. This coincides with school being more efficient at issuing points. Would love this ‘crashing issue’ to be improved. ### 2/5 — . *2026-03-30, version 8.1* absolutely terrible, too many glitches ### 2/5 — Notifications, lack of *2025-11-23* Recently moved to Apple and iOS26, this app doesn’t send notifications despite all being enabled. No problems on older iOS (so I’m told), relying on emails to be notified when you shouldn’t need to. Otherwise the app works well, keeps us updated with the child’s progress etc Please fix notifications ### 2/5 — crashes every time you put in the background *2025-04-27, version 8.1* If your school uses this then it’s a necessary part of understanding how your child is doing but the app crashes regularly --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*