# Claw Prize-Real Claw Machines — user reviews > 81 indexed App Store user reviews of Claw Prize by 晓明 张, rated 2.04/5 from 57 ratings. - Source: https://appshunter.io/ios/app/claw-prize-real-claw-machines/id6445892767/reviews - App overview in markdown: https://appshunter.io/ios/app/claw-prize-real-claw-machines/id6445892767.md - Rating breakdown: 5★ 11 · 4★ 1 · 3★ 6 · 2★ 0 · 1★ 39 ## What do users think of Claw Prize? Overall sentiment: negative **Pros** - 🎁 Real prizes actually ship to your home - 📦 Free shipping on prizes - 🎮 Fun and addictive gameplay - 🏠 Convenient at-home claw machine experience - 💰 Affordable coin prices with occasional discounts - 👥 Referral system for free coins **Cons** - 🐛 App crashes and fails to load frequently - 💸 Expensive coin purchases required to play - 🎯 Game appears heavily rigged against players - 📮 Prizes frequently lost in mail or never arrive - ⏱️ Long wait times for prize shipping - 🤖 Claw mechanics appear broken or manipulated - 💔 Money lost when app went down - 🚫 App completely non-functional for months - 🎪 Impossible to win second prize without massive spending - 👎 Poor customer service and unresponsive support - 🔄 Suspicious prize expiration and cycling system **Commonly reported bugs** - App stuck on loading screen with 'click anywhere' message - White screen on startup that never progresses - App crashes after splash screen - Freezes on prize selection screen - Game won't load after recent updates - App completely unresponsive and won't open - Claw drops prizes immediately after grabbing - Game registers losses when prizes were clearly won - Prizes disappear from account without explanation **Most requested features** - More ways to earn free coins daily - Smaller consolation prizes for losses - Expansion to additional countries - Better claw machine difficulty balance - Improved customer support responsiveness ## Newest reviews (17 of 81) ### 3/5 — Claw prize have I done something rong *2024-04-01* App not working I try to restart Claw prize I try to play your game it won work have I done something rong it loading I won’t work can you help me have I done something rong clawprize can you respond why app not working ### 3/5 — Claw prize have I done something rong *2024-03-15* App not working I try to restart Claw prize I try to play your game it won work have I done something rong it loading I won’t work can you help me have I done something rong clawprize can you respond why app not working ### 3/5 — No longer working *2024-03-09* The app was working back in 2022 but now it isn't working anymore did you guys leave? if so please remove the app because I can't play the app anymore 💔😢 ### 3/5 — Claw prize have I done something rong *2024-02-23* App not working I try to restart Claw prize I try to play your game it won work have I done something rong it loading I won’t work can you help me ### 1/5 — App is no longer in service *2024-01-23* This app and its exact duplicate app Claw Toys seems to not exist anymore. Neither app will load going on 3-4 days now, they just stay stuck on the failed loading screen. ### 3/5 — Every time I press the start button it doesn’t respond and won’t let me play *2024-01-17* I going to delete my account. ### 1/5 — BAD DO NOT BUY *2024-01-16* I love slime machines but unfortunately I can’t go to the arcade all the time so I saw this game and I thought it was really cool. I bought it and then I was disappointed. The claw looked like it was broken and it did not grab anything. I had a plushy in the claw and it dropped it halfway through, I won a toy and it didn’t come in the mail. It’s been a year now and it still hasn’t came. ### 1/5 — It won't let me use it *2024-01-14* Every time I click on a prize it says the name and shows a picture of it, it won't even let me play im just able to scroll and look at the prizes but it won't let me play 😢😢😭 ### 1/5 — Can’t play? *2024-01-09* I go to play, and the app just freezes on the picture of the prize? ### 1/5 — NO LONGER A GREAT GAME *2024-01-07* When I started playing this three years ago, I won a lot of prizes! Really great stuff! 234 prizes in all…. But now? You have to spend an awful lot of money to win that second prize In order to get it shipped. I spent over $100 and still did not get a second prize. I used to love this game a lot, but now it’s really terrible! An incredible rip off, and that’s being nice…..Most of the times even if you catch something just as it gets it to the chute, it drops it outside of the chute. Most of the times the claw appears to be broken and don’t even grab even though you have a good position on the bear or hippo. And quite frankly, I think the heads of these plushy that you have to catch or weighed, because you can see places where the stitching is visible on the heads, or the backs of the heads. The claws are really rigged now to not allow you to get that second prize. Oh, after shipping your first prize is guaranteed, but that second one just never comes anymore. my last shipment of prizes from October got lost in the mail and I’m still waiting to hear what they’re going to do about it. There was like six prizes that never arrived. Go to JCM or Claw Machine Master…. The prices are better as well as the prizes, and at least you have a real chance at winning authentic prizes that actually arrive in their original box, and not knock offs in bags. I’m sorry, Claw Prize (originally Claw Toys), You have lost what was once a loyal player. 😡🫤😒 ### 1/5 — SCAM *2024-01-03* I was playing it and got the prize it was on the clay good a just fell out I used all my coins where I was down to 4 coins ok byeeeee ### 1/5 — Scam *2023-10-10* You win your first prize no problem but never the second. So you never get your prizes because they expire. And once the prize expires you will win again until that one expires. I also noticed they removed a lot of these reviews. They shouldn’t allow that. Big scam!!!!! ### 1/5 — Rigged *2023-09-29* It’s rigged. You get 5 free tries but you can only win 1. Once u win one, no matter how good ur catch is, the claw will purposely drop it. ### 1/5 — Not go *2023-09-24* Sorry I don’t like this. It feels like a scam you went on the first time, but the second time you lose so many times the claw looks like it’s broken and after your second win I just wasted a lot of money, and I still couldn’t win a second prize with the rules about the shipping ### 3/5 — Yea *2023-08-12* I see a lot of good stuff but u have to have 2 things to get them and idk if u get coins daily ### 2/5 — Why? *2023-08-11* Why does it give you so little coins? You have to wait so long to get more!!! Great app, love the idea but please fix it! ### 1/5 — Someone please explain! *2023-07-11* Is the shipping free? And also there should be more chances to get free coins! If I leave a baguette emoji then it’s a pretty good game! 🥖🥖 ## Most critical reviews (10 lowest-rated) ### 1/5 — App has been down for months *2024-10-19* This app has been down for months. It disappeared with no warning, taking all my saved up points. ### 1/5 — Nobody will help when they take your money *2024-10-17* I put $20 on this because I won so much on claw toys then all of a sudden they changed the name to claw prizes and I can’t get on at all so not only am I screwed out of my money I can’t play at all. I can’t even get the app to open. I would still like to play but the app is t working. ### 1/5 — App won’t work *2024-10-07* I’m stuck on a screen that says “Honey, are you ready for the thrill? just click anywhere of your screen.” ### 1/5 — The app doesn't work! *2024-09-08* It said click anywhere on the screen and when I do it just loads and still on the same screen. Please fix this! ### 1/5 — Game doesn’t load *2024-09-08* I played this for a while then after a new update the game doesnt work. I use iPhone 13 and the game doesn’t even load. It stays on a white screen I deleted and installed the game 5 times and nothing helps. Fix the game, I have money on my account ### 1/5 — Game doesn’t work anymore *2024-08-15* Been playing for 2 years and 1 year ago it stopped loading. ### 1/5 — This game is super rigged *2024-07-13* I formally think that this game is like really rigged. It is because whenever I play a claw it like I don't know drops it right when it hits the prize shoot which is a horrible thing to do like it looks like you are gonna get it and you don't. Also that there is a thing that says "click anywhere to start" and I then I have time click over 50 times just to start the game would definitely not recommend ### 1/5 — NO LONGER A GREAT GAME *2024-04-21* When I started playing this three years ago, I won a lot of prizes! Really great stuff! 234 prizes in all…. But now? You have to spend an awful lot of money to win that second prize In order to get it shipped. I spent over $100 and still did not get a second prize. I used to love this game a lot, but now it’s really terrible! An incredible rip off, and that’s being nice…..Most of the times even if you catch something just as it gets it to the chute, it drops it outside of the chute. Most of the times the claw appears to be broken and don’t even grab even though you have a good position on the bear or hippo. And quite frankly, I think the heads of these plushy that you have to catch or weighed, because you can see places where the stitching is visible on the heads, or the backs of the heads. The claws are really rigged now to not allow you to get that second prize. Oh, after shipping your first prize is guaranteed, but that second one just never comes anymore. my last shipment of prizes from October got lost in the mail and I’m still waiting to hear what they’re going to do about it. There was like six prizes that never arrived. Go to JCM or Claw Machine Master…. The prices are better as well as the prizes, and at least you have a real chance at winning authentic prizes that actually arrive in their original box, and not knock offs in bags. I’m sorry, Claw Prize (originally Claw Toys), You have lost what was once a loyal player. 😡🫤😒 EDIT: the prizes (6) I had won that were shipped in October still have never arrived, they were obviously lost in the mail somehow before they made it to USPS… (now almost May of the following year), despite contacting customer service about six or seven times. After contacting customer service and receiving a reply twice, all further correspondence was ignored. 😡😡😡 ### 1/5 — Money gone game broken *2024-03-16* I put money on this because I won so much on claw toys now it has changed to claw prizes and I can’t get on at all so not only am I screwed out of my money I can’t play at all. I can’t even get the app to open. ### 1/5 — App hasn’t worked in over a month *2024-02-28* App try’s to load but fails after the app splash screen. I had over 276 tokens oh well… If the app is not going to work remove it from the app store ## Most praised reviews (10 highest-rated) ### 5/5 — Can u please load the game so I can play pls *2024-08-29* Can u load the game so I can win a prize ### 5/5 — Where are you?? *2024-03-11* I paid $20 one day I think in December 2023 and I came to play the next day and the app won't work! I also had a prize I really wanted that I won and was about to get my second prize to have them shipped!!! I have tried every day for almost 3 months now and the app no longer works ### 5/5 — Legit *2023-09-10* Very good game I won no prizes and I got no coins when I signed in very good game ### 5/5 — free coins  ‌ *2023-05-26* I love your game and that I don’t have to leave the house…but one problem is that I can only buy coins I wish there could be more ways to get free coins    ‌‌ ### 5/5 — Having fun ‍ *2023-05-23* This game is amazing I’ve had it for a while my prize exprie but now I finally got 2 to ship​    ‍ ### 5/5 — It’s a good game to win prizes    ​ *2023-05-22* And I like it     ‌ ‍ ### 5/5 — How exciting!   ‌ ‌ *2023-05-22* I love the simplicity of it and less things on screen than every other game haha.  ‌  ​ ### 5/5 — I love this app it has the cutest things ‍ *2023-05-21* It I could I would give this a 1000 stars ### 5/5 — Nice app    ‍‌‍ *2023-05-21* Claw Toys is a fun app to win prizes and it is free shipping and it so easy lots of cool prizes and u can ship it anywhere I won a corlorful lama and unicorn ‍‌​‌‍ ### 5/5 — You need to try‍ ‌  ‌‌‍‌ *2023-05-20* is a really cool app to get cool push animals but it's a little bit difficult you need to try many times   ‌   ​ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*