# ClawMaster: Claw Machine Games — user reviews

> 32 indexed App Store user reviews of ClawMaster by Sidescroll Ventures, rated 4.17/5 from 418 ratings.

- Source: https://appshunter.io/ios/app/clawmaster-claw-machine-games/id1603238628/reviews
- App overview in markdown: https://appshunter.io/ios/app/clawmaster-claw-machine-games/id1603238628.md
- Rating breakdown: 5★ 259 · 4★ 34 · 3★ 17 · 2★ 14 · 1★ 50

## What do users think of ClawMaster?

Overall sentiment: mixed

**Pros**

- 🎮 Fun and engaging gameplay
- 🚚 Free shipping on prizes
- 💰 Skill-based mechanics reward players
- 📦 Real prizes that actually arrive
- ⚡ Fast prize delivery (1 day to 1 month)
- 📹 Clear camera views with no lag
- 🎁 Free coins granted upon signup
- 👍 Helpful customer support (when responsive)

**Cons**

- 🐛 Frequent glitches and app crashes
- 🎰 Some claw machines appear rigged
- ⏳ Long queues to play with no visibility of other players
- 💸 Expensive coin pricing
- 🔄 Update/upgrade issues preventing gameplay
- 😤 Poor customer support and dismissive staff
- 🎯 Claw controls not responding properly
- 🔁 Limited and repetitive prize selection
- 📱 App won't load or load times extremely slow
- 💳 Refund issues after accidental purchases

**Commonly reported bugs**

- Claw releases prize before reaching chute
- Buttons not moving the claw
- App glitches during gameplay requiring restarts
- Update button loops without updating
- Crane fails to load
- App won't launch or keeps crashing
- Coins deducted without prize delivery
- UI elements blocking prize visibility
- Queue system not functioning properly
- Excessive ads in free coin games

**Most requested features**

- Search bar to look up prizes
- Suggestion box or chat for prize requests
- Free way to earn coins without ads or payment
- Option to exchange prizes for coins
- Practice machine to learn and improve skills
- Daily bonuses or external goals for coin rewards
- Ability to see other players during gameplay
- Prize tracking/shipping status visibility
- Unique, authentic, or licensed prizes
- Ad video option to earn coins

## Newest reviews (11 of 32)

### 2/5 — It’s ok, but it’s mostly rigged

*2022-11-20, version 2.5.1*

It’s an entertaining game with multiple cool prizes, but some of the claws are rigged. For example, the claw machine where you can get 10 coins if you win, the claw literally lets go of the prize before it even gets to the chute. You have to be EXTREMELY lucky to win on that. I do like how the shipping is free, but the claws need to be fixed.

### 2/5 — 100$ WASTED

*2022-11-13, version 2.5.1*

Ok everything was going great I spent a few bucks at a time and then I was like hey that got some good stuff on here ands then I ran out of coins I spend 100$ 5 seconds later it glitches out and doesn’t even give me a refund TERRIBLE WARNING DO NOT DOWNLOAD RIP OFF

### 3/5 — Cool but not cool

*2022-08-15, version 2.2.1*

I was wasting half of my money on this and when I got the prize it was haveing errors so it will waste some of your money and make you want to keep playing it so this in my opinion of the app

### 3/5 — Update problem

*2022-07-21, version 1.1.9*

I don’t know if this is something I should report but I have downloaded the game and it keeps telling me to update, and no matter how many times I press it the app just keeps saying “open” and won’t let me update

### 3/5 — Hi I   Wanted to play this game but it says upgrade or update

*2022-07-21, version 1.1.9*

I wanted to play this game but it said upgrade or update
So

### 3/5 — Not bad but not the best

*2022-07-05, version 1.1.9*

So I got the app and I used my coins on this strawberry squishmellow and I didn’t win it and I used all of my coins so is there any other way I could get coins without paying money

### 4/5 — Please

*2022-06-21, version 1.1.9*

Hi٫ I like  the game :) But it Takes forever to load And its a bit hard

### 3/5 — Nice

*2022-06-08, version 1.1.9*

Fun but I wish there was a ad video to earn some coins. My AirPods just arrived so I can say it’s not a scam

### 3/5 — Clawee:(

*2022-05-30, version 1.1.9*

Umm tbh I tried getting AirPods and the bar was in the way:( not so good so far , and 100 DOLLARS FOR COINS NO NO NO honey .

### 3/5 — Not bad at all

*2022-05-13, version 1.1.9*

I originally left a bad review because all but one machines were down and there was a lot of glitches. There’s definitely still some glitches but once you figure out how to get around them they aren’t game breaking. The claws themselves play pretty well with no lag. It definitely seems skill based but if there was anybody watching you play and you’re about to win, somebody can steal it out from under you. All it takes is one glitch to make you have to back out or reload the app which happens VERY often. I had to restart the app about 8 times during my first win start to finish. 

I can’t speak for the prizes because 99% of the time with these apps the pictures look great and the prizes are cheap .01 toys from China. I have a few on the way so I’ll update on their quality. I’m hopeful. 

The gameplay is good, the glitches are pretty bad and the shipping/toys are yet to be seen. Still definitely think it’s worth checking out and playing a little bit if there’s nobody else online.

### 3/5 — New to this

*2022-03-13, version 1.0.6*

Just started playing this and it’s cool so far :)
Gonna be honest wasted all my beginner tokens on one machine.
What I’m wondering is if there will be a feature where you can get daily bonuses or maybe complete external goals to get coins like some other games do?

## Most critical reviews (10 lowest-rated)

### 1/5 — 😡😡😡

*2022-10-14, version 2.4.4*

Do not download this game it is terrible

### 1/5 — Don’t waste your time, support is terrible

*2022-10-07, version 2.4.4*

This game was great for a short time. It quickly went south when the queue for the free coins game was long and took several minutes to get through. Then they added ads to the free cook game. So in addition to waiting in a queue, you had to sit though constant adds, like 7 ads til you could even get to the game play! When you reach out with support and feedback, instead of being met with great customer service, you are talked down to and you are told you have a “tone” when you stand up for yourself and reiterate your point. Their support just tends to make excuses and then mansplain how claw machine games work and then ban you from their discord because they don’t like your feedback and honesty about how bad the game got after the ads. There are way better games out there such as Claw Toys, Arcademy, and Winner Winner. Thomas needs to be fired.

### 1/5 — hummm

*2022-09-07, version 2.4.1*

how do you get to play? Everytime I try to play there's one or two people playing. it's like forever. and I can't even see them play. this app won't even let me play.!humm another SCAM ??!

### 1/5 — Baddd

*2022-09-05, version 2.4.0*

This game is so bad because the claw can’t pick up any thing

### 1/5 — Not working

*2022-08-15, version 2.2.1*

It’s cool how you have free shipping and stuff but when I played it the buttons were not working, they didn’t move the claw so I cannot even play. This wasn’t me failing but the claw wouldn’t move at all. Please fix this.

### 1/5 — Game prices, same prizes for months, no option to exchange prize for coins

*2022-07-30, version 2.1.0*

The games are all same prices, this changed from a variety of price entries. Which might be ok if the prizes changed. They have been the same for over a month. Plus very minimal variety of prizes to win compared to the other claw apps. I like certain games and now I pay more coins to play the game for the same prize I won a month ago at a lesser game entry fee. The other two apps I spend a lot of money on give me an option to exchange my prize for coins. It’s a bummer I have to take the prize. I throw a lot of them away. I just like playing the games.

### 1/5 — WAS awesome, until the update! ;(

*2022-07-24, version 2.0.0*

This was the only claw machine app I could win off of and the prizes were just as described-same things you buy off of Amazon-good quality-way better then clawee! But now it changed and the update won’t let me access the app at all Now! So if it worked it’d be 5 stars!

### 1/5 — Gift cards

*2022-06-26, version 1.1.9*

Oh my god. I won the Amazon gift cards, and I got nothing! I blew 10 bucks, and I really hope you can give me the gift cards, thank you

### 1/5 — If I can give 0 stars I would

*2022-06-01, version 1.1.9*

This game won’t even load for me keeps saying that the crane couldn’t load would be a good game if the game actually loaded 🤦‍♀️

### 1/5 — More coins

*2022-03-07, version 1.0.5*

First of all it needs more coins second of all you should make it easier to win prizes so that’s all for me

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing but I have an 💡IDEA💡

*2023-02-16, version 2.6.4*

Hey for anyone looking to buy this DO IT!!! It is oh so fun 🤩 and gives you rewards! I do have an idea though. What if there was like a search bar so you could look up prizes and what if there was a suggestion box (or chat lol) to suggest a prize? Anyways I hope you use one of my ideas!

### 5/5 — 5 star game

*2023-01-14, version 2.6.3*

Great game, the features are very limiting but I was able to win a cute plushie for absolutely free, I didn’t buy any tokens and didn’t have to pay for shipping

### 5/5 — I am very impressed and happy

*2022-08-06, version 2.1.0*

You guys are so helpful when we need it and even keep the shipping free thank you

### 5/5 — Very nice

*2022-07-27, version 2.0.0*

It’s a great online claw game.it’s the only claw game that I actually kept because It’s mostly skill based(so you win pretty often) with some knowledge.  The prizes are real, they come super fast from 1day-1month most of the time.  The new version fixed most of the bugs but comes with new ones but the team is working on it.  Once they fix it I guarantee it would bring a lot of fun to you.  There are some prizes that are not so appealing or misleading since most prizes come from china so join the discord or contact support in that case.  The only thing I want claw master to have is some unique, authentic, or licensed prizes you can win because1- currently there are only prizes where you can straightly buy off any of the prizes of eBay, Amazon, etc.  This makes you wan’t to really get the prize for less than you would actually pay which most arcade doesn’t want you to even know and it’s for the better good because you mainly wants to have fun.

### 5/5 — Very impressed at this new app!

*2022-05-08, version 1.1.8*

Hello

   I just came across your app & I must say so far I’m pretty impressed!  I’m ranked #5 with over 3,000 wins on another claw app….so it’s not my first rodeo playing online claw games.  Here I won X1 using the free coins I was granted upon signup….and spent another $5 to win X2 more prizes!   Definitely skill based ( which is great for people like me who enjoy playing) Nice clear camera views with no lag time noted.  Machines were refilled quickly after a win. 
  
 If my prizes for some reason don’t arrive (which I don’t expect to happen, I understand the wait time can be longer when shipped from overseas) then I’ll change my review… but for now I give it 5 stars. 

Not going to mention a competitors app…but if you look around you will find me @#5. User name is AngieRN for proof these are not scam apps…(my mailman can vouch :-) ).   Happy playing

### 5/5 — It took 300 of my coins

*2022-03-20, version 1.0.6*

The machine took 300 of my tokens. I won a gift but how do i tell its shipped? There is no way to contact support, also to see the prize you have won and when it will be shipped. :(.

### 5/5 — Love it.

*2022-02-22, version 1.0.2*

We need a practice machine to get better and learn how to win.

### 4/5 — Great Game

*2022-09-23, version 2.4.3*

The game is very fun but you can't see the other players playing and there's always a lot of people in line to get the prize and I wish there was a free way to get coins but besides that the game is great and if you fix these then I would give five stars Thanks!!

### 4/5 — Update(normally a great app)

*2022-07-20, version 1.1.9*

It keeps telling me I need an update but when I click the button to update in the app it takes me to the play store and there is no update available ..

### 4/5 — Idk

*2022-07-04, version 1.1.9*

This game is like actually kinda fun but the thing is i’m failing everything and it glitches but still I gave you four star for this amazing game !🙂

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
