# CLC Lodging Hotel Locator — user reviews > 106 indexed App Store user reviews of CLC Lodging Hotel Locator by CORPAY TECHNOLOGIES OPERATING COMPANY, LLC, rated 2.40/5 from 725 ratings. - Source: https://appshunter.io/ios/app/clc-lodging-hotel-locator/id551436947/reviews - App overview in markdown: https://appshunter.io/ios/app/clc-lodging-hotel-locator/id551436947.md - Rating breakdown: 5★ 161 · 4★ 68 · 3★ 57 · 2★ 79 · 1★ 360 ## What do users think of CLC Lodging Hotel Locator? Overall sentiment: negative **Pros** - ⭐ Dependable app - 🔍 Helpful for finding hotels - 📱 Decent app, easy to use **Cons** - 🤕 Terrible user experience - 🐢 Slow and glitchy - 🤯 Crashes constantly - 🗺️ Can't view results in map mode - 🕰️ Outdated interface - 🤖 Booking issues - 🚫 Unreliable, hotels don't accept CLC - 💰 Poor hotel selection, low quality - 🤔 Unclear how ratings work **Commonly reported bugs** - App crashes when trying to change location - Can't select room type (single/double) - Update prompt but no actual update available - Buttons/features disappear after updates **Most requested features** - Add ability to book rooms directly in app - Improve search functionality and filters - Allow users to leave reviews and ratings - Add option to clear search history - Provide more details on hotel amenities and policies - Improve integration with hotel systems to avoid check-in issues ## Newest reviews (18 of 106) ### 2/5 — Crashes *2024-11-26, version 2.6.89.241101* Crashes when doing a map search. ### 1/5 — No longer able to book rooms *2024-11-18, version 2.6.89.241101* I was once able to arrive in town. Open the app and select a hotel. Reserve a room via the app without having to call and deal with hold music or having to drive over to see if a room was even available. Now it’s anyone game. If only work wasn’t partnered with them. ### 1/5 — reservation *2024-11-16, version 2.6.89.241101* u use to be able to make reservations on the app its not there no more make it were u can make reservations again ### 2/5 — Semi useless app that keeps breaking *2024-11-11, version 2.6.89.241101* They finally made it so you can reserve a room online and bam they broke it again today. All the buttons went away. Really guys? ### 2/5 — Has lots of room for improvement. *2024-11-01, version 2.6.88.240902* Great app,it’s just too buggy and shuts down. I prefer to use it still but I have to uninstall it then reinstall to get it to work again. ### 1/5 — Took my money left me out in the cold *2024-10-27, version 2.6.88.240902* My house burned down I remembered that I had clc I fiqured I’d use them because I just lost everything in the fire went online set up my reservation confirmed everything boom 1300 charge hits my card well that’s weird website says bills you after your stay do t think anything of it drive an hour to the hotel they don’t take clc ok no problem set up another reservation now it’s the only hotel left showing on the app another 7 days boom hot me for 2,000 again get to that hotel they say nothing from clc so they check me in say we will handle it in the am 40 min later I’m in the shower front desk is banging on the door you need to leave immediately or I will have you removed frantic ask what’s going on the guy says clc said your account is fraudulent and your placed on a do not rent list um weird fiqured it had to be a mistake now grabbing all my stuff go down to the front eldest call clc they say oh we can’t tell you that over the phone you need to speak to another department for this I say can you transfer me nope of course not it’s 1145 on a Fri night and a holiday weekend and there closed till Tuesday so I find another hotel go in to check in boom card declined clc hit my card for almost 7k then shut me out in the cold I had to sleep in my car that night because there was nothing I could do ### 1/5 — Room options *2024-09-29, version 2.6.88.240902* Can’t change between a single or double or quantity if a second room is needed. It’s locked on 1 single room and can’t change it. Stupid. ### 1/5 — Bad update *2024-09-03, version 2.6.86.240801* They updated the app and now you can’t choose between a single bed or double bed someone needs to fix this problem ### 1/5 — App update bug *2024-08-30, version 2.6.86.240801* Since new update I can not select if I want a single or double room please fix asap ### 1/5 — Can’t search for hotels *2024-05-03, version 2.6.81.240401* At some point, in the last month or two, the search feature stopped working properly. You can’t search for anything unless you reduce it to 10 mile radius and then it still doesn’t show the hotels that are available. It’s pretty much useless. ### 1/5 — Terrible *2024-05-01, version 2.6.81.240401* Fix your app! ### 1/5 — Beyond disappointing *2024-04-26, version 2.6.81.240401* The CLC staff is great, they always help when you call. This app is absolutely pitiful, though. Please fix it. If you’re wondering how to make the app better: Listen to your consumers. We have a very troublesome time utilizing this great tool. So much potential wasted. ### 2/5 — CLC 2.5 MIXED FEELINGS *2024-03-25, version 2.6.79.240301* PROS: 1-Typically can get hotel quickly anytime. 2-Issues that arises during check in have been quickly resolved for me. (2 issues in 2 years). 3-Price benefit for my employer who requires the use of CLC. However, Rarely I have found same or just below room rates on hotel sites and google. CONS: 1-App really doesn’t show all hotels available to CLC cardholders. 2-Another issue is the distance shown must be a straight line (as the crow flies) because maps/gps shows much differently. 3-There is not an option in the app to rate individual stays/hotels. 4-Can’t understand 80% of their customer service representatives that call about reservations. ### 1/5 — Terrible User Experience *2024-03-16, version 2.6.79.240301* My company forces us to use CLC and it has ruined business travel for me. The selection of hotels is extremely limited, the app is clunky, the check in process is slow and usually the hotel clerk is unfamiliar with how to do a CLC check in because it is so confusing. I have had “confirmed reservations” that do not exist when I arrive at the full hotel after midnight, numerous times the hotel has rooms but no CLC rooms, and the CLC agent suggests a much worse hotel sometimes an hour or more away. There is a large language barrier with the CLC agents, though most are friendly. ### 2/5 — Better off using website *2024-02-03, version 2.6.78.231201* Hotel list doesn’t pop up and you can’t move map around. This app blows ### 3/5 — Not all hotels in your directory *2024-01-01, version 2.6.78.231201* I’ve been using this app for over 1 1/2 years and there are lots of hotels that accept CLC that are not in the directory. Also I was told we can book hotels from the clc app(this is also showing in the pics advertised in app search) and mine does not do that nor is there an app update showing. ### 1/5 — Terrible Outdated Experience *2023-09-01, version 2.6.76.230801* The app is only useful for finding CLC hotels approved by your company, it doesn't allow you to book from within the app. ### 2/5 — Need features *2023-08-15, version 2.6.75.230701* Need a way to cancel reservations in app. Also why does the apps audio over ride the audio from my music or audio book apps when using them. This app should not need priority over them to function properly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Junk *2026-03-27, version 2.6.94.251201* This app is a total waste of time. It’s impossible to login with credentials I have confirmed our valid. ### 1/5 — App is weak *2025-11-09, version 2.6.93.250401* This app is not good. It doesn’t search well and looks like it straight out of the 90s. I literally was standing at a hotel that says they have CLC and honor it. But it’s not coming up. ### 1/5 — Scammers *2025-05-24, version 2.6.93.250401* False advertising, reporting to ftc.gov, promise everything, delivers NOTHING ### 1/5 — Absolute TRASH, worst app I’ve used *2025-03-28, version 2.6.92.250302* Hotels listed that don’t accept CLC, or unavailable after booked. Crashes constantly. Won’t load. Broken. “Network busy.” App and website are garbage. Hotels hate CLC too. ### 1/5 — Terrible *2025-03-18, version 2.6.90.250101* If you work on the road and rely on the CLC app, you know how unreliable it is. This thing feels like it was built decades ago and never updated. •Slow and glitchy – Takes forever to load, crashes at the worst times, and constantly freezes. •Outdated interface – Feels clunky and hard to navigate, like it hasn’t been updated in years. •Booking issues – Half the time, hotels don’t show up properly, and when they do, expect random errors. •Poor support – If something goes wrong (which happens a lot), you’re stuck calling in because the app won’t fix itself. When you’re on the road, you need something reliable. This app is the opposite. If I had another option, I’d take it. CLC really needs to step up and fix this mess. ### 1/5 — Awfully Slow to load and crashes when it does load *2025-03-18, version 2.6.90.250101* Awfully Slow to load and crashes when it does load. This is on both iOS and android. 😑😑😑😑 ### 1/5 — Poor hotels *2025-02-18, version 2.6.90.250101* The hotels lists should be removed from this app. ### 1/5 — Driver *2025-02-12, version 2.6.90.250101* The CLC need to be updated lot of the hotels we have to go to google search to find some hotels Please check out the app ### 1/5 — Trash *2025-01-20, version 2.6.90.250101* My company makes me use this for work & this app alone is enough to make me want to quit. Terrible selection terrible service terrible bugs the list goes on and on. Like I said forced to use it but I would literally pay money not to!!!! ### 1/5 — Every hotel on CLC is trash app is trash… *2025-01-17, version 2.6.90.250101* Will even book with hotels that don’t even use CLC. ## Most praised reviews (10 highest-rated) ### 5/5 — Medellín *2025-09-11, version 2.6.93.250401* $Chipping77 ### 5/5 — CRASHES *2023-11-19, version 2.6.76.230801* Crashes ### 5/5 — Review *2023-04-02, version 2.6.71.230301* Dependable app ### 5/5 — Enjoy using the app *2022-07-07, version 2.6.65.220601* Enjoy being able to search for hotels as a driver needing to plan ahead the app helps with this as other review it would be nice to clear search history ### 5/5 — App issue resolved *2019-11-20, version 2.6.23.191102* I had the same issue after the update of the app not loading but if you uninstall the App and reinstall it works fine and fixes this issue ### 5/5 — Now fully functional *2019-07-16, version 2.6.14.040601* App is now the best it’s ever been. Fully functional and automated. Can now search by city, compare locations and prices directly and make a reservation directly from within the app. Very nice! ### 5/5 — Nice app *2019-05-13, version 2.6.13.190502* Never had a problem with the app. I agree it would be nice to be able to book online with CLC, but that is probably a hotel issue. A lot of hotels won’t take a reservation over the phone with CLC. But the app itself is great and easy to use. ### 5/5 — Great app!! *2018-08-31, version 2.6.7.180720* While the list of chain motels could be improved, the over all selection and prices aren’t bad. ### 4/5 — Book through app *2022-12-12, version 2.6.67.221102* Would be outstanding if the app let you book/ reserve a stay. Otherwise, just needs to be updated / refreshed more often. Some hotels take CLC that are not on the app/ some on app do not accept CLC.. ### 4/5 — the app *2021-09-12, version 2.6.55210902* I just updated the app today it is nice now it not kicking me out every 5 sec but now when I put a filter option I can get in and Choose my options but then I can’t get back out would you please fix this --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*