# Clean Rite Pay — user reviews > 76 indexed App Store user reviews of Clean Rite Pay by Clean Rite, rated 4.50/5 from 452 ratings. - Source: https://appshunter.io/ios/app/clean-rite-pay/id1596991446/reviews - App overview in markdown: https://appshunter.io/ios/app/clean-rite-pay/id1596991446.md - Rating breakdown: 5★ 365 · 4★ 30 · 3★ 17 · 2★ 10 · 1★ 30 ## What do users think of Clean Rite Pay? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Convenient - 🚀 Bonus money - 🚀 Tracking machines - 🚀 Faster payment - 🚀 Secure payment - 🚀 No need for card - 👍 Clean and modern - 👍 Friendly staff **Cons** - 🐛 Buggy app - 🐛 Logging out issues - 🐛 Card information not saved - 💰 Expensive prices - 💰 Incremental payment for dryers - 🕰️ Long loading times - 🕰️ Repeated process to add time **Commonly reported bugs** - App showing no locations available - Issues with connecting app to machines - Logged out and lost payment information **Most requested features** - Add option to save card information - Implement one-time payment for dryers - Improve app performance and loading times - Provide more transparency on rewards/points system ## Newest reviews (13 of 76) ### 3/5 — Works but no info autofill *2026-06-09* Most apps out there where you have to enter your name or your address or credit card have auto fill set on. It’s very easy quick and fast to add your card. Every time I use this app, however, I have to add my card. And every time I’ve used it there’s no auto fill. Even better would be to accept Apple Pay, why not just make it easy and quick.  seems like a simple, or rather a very simple programming edit, but for some reason, it hasn’t been there all these years. ### 4/5 — Precios *2026-01-21, version 4.94* Las secadoras no son muy buenas y el precio un poco elevado a comparación de otras lavanderías. ### 2/5 — Two years in *2025-07-27, version 4.93* Still no reward, app doesn’t keep your card on file… ### 2/5 — Please fix *2025-04-28, version 4.92* Buying drying time 8 minutes at a time, still??? ### 3/5 — Easy fixes *2025-01-14* The format makes things easier compared to traditional laundromats. However the app is not ideal. Long loading wheels at startup and in between starting machines. Also cards do not save so you are entering in your personal info in full every single time you need to reload. It makes me not want to use the app and just use the physical card. And it's seems they can easily add Apple Pay as an option but choose not to. ### 4/5 — Good *2024-10-02, version 4.72* Great app just wish they kept the pay info ### 3/5 — It’s about the little things *2024-09-17, version 4.72* They need to make it easier to do more time on a dryer instead of multiple charges. ### 2/5 — Convenient!!! *2024-06-07, version 4.67* Easy Fast & Convenient! ### 3/5 — What’s going on? *2024-04-25, version 4.67* Why is it saying that there are none anywhere, also- WHERE DID MY MONEY GO??? I can’t even get into my account past finding a nearby location that is nowhere in the U.S now. 4/25/24. ### 3/5 — Love this spot *2024-02-05* I been coming here since they opened. It’s close to my home and I’m not into crowds and they’re never crowded. It’s very clean, and the workers do their jobs. However, I see that they raised the prices. The small machines are now $5!!! The large ones are almost $16 and the last time I was here I believe they were $12. That’s a huge increase with the economy being what it is these days. I see the added some more seating since they raised the prices..I guess we’re paying for comfortability. These prices sent me when I walked in the door..lol wasn’t expecting to spend a arm and a leg to do laundry. ### 3/5 — Earth *2023-12-01, version 4.64* Don’t like the price range has went up but thanks for the convenience. ### 4/5 — Easy *2023-09-27, version 4.47* Easy to use ### 5/5 — Vic *2023-09-11* Great app easy to use no need to purchase card. Also when money machine’s are down no worries you got the app ## Most critical reviews (10 lowest-rated) ### 1/5 — No Rewards *2026-05-17, version 4.94* I’ve been using the laundry facility since it opened and spent 100’s of dollars. I’ve never received any free washes. I’ve emailed with no response. It’s very disappointing that they false advertised this program. ### 1/5 — They make you pay more money than you need so they can keep the balance. *2025-08-22, version 4.93* The ### 1/5 — Good idea terrible operation *2025-05-15, version 4.93* I love the idea of using an app but every-time I want to add another 8 minutes for 55 cents i have to pay incrementally vs just charging the full amount I want for the amount of time. Waste of money. I will not use again. ### 1/5 — Points *2024-08-09, version 4.67* No info on points or how to redeem. ### 1/5 — Annoying *2024-05-02, version 4.67* It’s logs out , removed my card nd your supposedly suppose to be able to safe money with it be there never any fee washes just racking up “points” for no reason ### 1/5 — Could be better *2023-06-11* The app is convenient especially for days you forget your card at home but I think there is room for improvement by allowing customers add their clean rite and pay card as some may still have some money on it but would also like to earn points for using the card. ### 1/5 — SCAM *2023-06-04, version 4.32* They don’t give you the option to pay only what you need, they force you to pay in multiples of 10 dollars! ### 1/5 — Lies *2023-01-29, version 4.30* I was not given the match ### 2/5 — Price and bonus points *2026-07-14, version 4.94* The prices of the machines keep going up and the bonus point is a big lie ### 2/5 — Good App but Inconvenient in many ways *2026-04-26* The app is useless if a machine is offline. If you load up all your clothes in to the washer or dryer and then try to pay, only to find out the machine is offline, it’s extremely frustrating to have to find another machine. The dryer cycle can only be loaded in increments which is a ridiculous flaw. You have to stand there and keep loading it in increments of 8 in the slow process until you reach your desired time. The app has no way to preselect your minutes and pay for the dryer in one go. If you have to keep the card with you as a backup for when things go wrong, it really means the app is not a substitute for the card. ## Most praised reviews (10 highest-rated) ### 5/5 — One less thing to worry about when doing laundry! *2025-09-08* This app is very convenient! I’m guilty of buying new cards often because I either misplace or lose them. However, it’s just a little delay getting use to if it’s your first time. ### 5/5 — Can’t save card information *2025-04-26* There are a few problems with the app but this is the most annoying ### 5/5 — Laundry *2024-11-03, version 4.72* Super recomendable muy limpio , es un VIP ### 5/5 — Cleans good *2024-08-28, version 4.67* Nice service Easy to use ### 5/5 — Clean Rite Laundry is digital *2024-07-31, version 4.67* This is an awesome services from new digital from apps Clean Rite Laundry services. ### 5/5 — Amazing!!! *2024-02-18, version 4.67* Much much more easier to use then I thought, just try it one time! ### 5/5 — Bless me *2024-01-17, version 4.64* Wow app was amazing easy and you get bonus why not go digital ### 5/5 — Amazing!!! *2023-11-25* Much much more easier to use then I thought, just try it one time! ### 5/5 — Does what its supposed to *2023-11-12, version 4.47* Does what it needs to do never any probs ### 5/5 — Dope *2023-10-11, version 4.47* love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*