# Cleaner Neat: Clean Up Storage — user reviews > 671 indexed App Store user reviews of Cleaner Neat by Smart Tool Studio, rated 4.60/5 from 113,613 ratings. - Source: https://appshunter.io/ios/app/cleaner-neat-clean-up-storage/id1463756032/reviews - App overview in markdown: https://appshunter.io/ios/app/cleaner-neat-clean-up-storage/id1463756032.md - Rating breakdown: 5★ 88,220 · 4★ 12,913 · 3★ 6,320 · 2★ 2,316 · 1★ 3,844 ## What do users think of Cleaner Neat? Overall sentiment: negative **Pros** - 🚀 Fast and efficient cleaning - 👍 Intuitive and easy to use - 💡 Helpful for organizing photos and contacts **Cons** - 🐛 Bugs and glitches causing issues - 💰 Expensive subscription model - 🔒 Concerns about data privacy and security - 🔋 High battery consumption **Commonly reported bugs** - App freezes and crashes - Deleting important data like contacts - Unreliable duplicate detection **Most requested features** - Option to preview and select files before deletion - Improved contact management and restoration - Free version with limited functionality ## Newest reviews (18 of 671) ### 2/5 — Nicht gute App - Ähnlich aussehende Bilder - That‘s it *2026-07-25* Die App erkennt ähnlich aussehende Bilder aber auch nichts weiter. Dokumente, Screenshots, Handgeschriebenes oder sonstige unnötige Fotografien wären noch hilfreich. Die ähnlich aussehenden Bilder werden auch nicht so super gut ausgewählt. Beispielsweise werden dann Bilder angezeigt auf denen auf einem eine Gruppe und auf dem nächsten eine andere Person alleine zu sehen ist. Das Geld würde ich definitiv nicht wieder ausgeben und kann es auch keinem empfehlen. ### 2/5 — Nicht das was man braucht *2026-07-13* Das bei einigen von doppelten Bildern kann man tatsächlich eigenständig über das Tool von Apple machen. Ich wollte jedoch die geteilten Ordner gern durchsuchen, nach doppelten Einträgen um diese doppelten Einträge zu identifizieren und zu löschen. Leider ist diese App dafür nicht gemacht! Schade, 8 Euro in den Sand gesetzt. ### 1/5 — Download is free but $50.00 US month, is $75.00 per month in Australia so extremely expensivel. *2026-07-12, version 2.4.4* Not worth your time or money ### 1/5 — Free phone cleanup *2026-07-11, version 2.4.4* I was charged so much money and was left with all my contacts without a name and only 1532 contacts without names only numbers. ### 1/5 — Slow motion *2026-07-01, version 2.4.3* This cleaner is slow and manual. It took almost the same Time as if I were doing it. It only went through some pictures and no videos. The spam in my emails were not removed. I have to determine which ones are spam’s and etc. 🙃👎🏻 ### 1/5 — No Directions *2026-06-23, version v2.4.2* I have tried , but the app does nothing!!! ### 1/5 — Created mostly by AI *2026-06-23, version v2.4.2* Very, very, complicated to configure, very complicated to use. Another bunch of yahoos trying to cash in without any skills. ### 2/5 — Gibt Töne von sich *2026-06-22* Aber ernsthaft, 8 Euro pro Woche! 8 Euro im Jahr währen ja ok, aber pro Woche? Das ist ein heftiges Preis/Leistungs Verhältnis. Wir reden hier von über 400 Euro im Jahr! ### 1/5 — Cleaner *2026-06-22, version v2.4.2* Useless app and want it removed, and payment of $9.99 cancelled. It played with photos and did nothing more to help reduce load in iPad to enable updating. I eventually did it myself. The Cleaner app was useless. ### 1/5 — I don’t like it *2026-06-21, version v2.4.2* There’s no instructions that come with it. It takes forever to compress file files. And you have to do each separately. To me, it’s an absolute waste of time and money. ### 1/5 — Tệ *2026-06-21, version v2.4.2* Tệ ### 1/5 — Useless *2026-06-16, version v2.4.2* This app did nothing but show pretty pictures of cleaning it didn’t do… my memory didn’t move 1 MB ### 1/5 — Contacts are gone!!!!!! *2026-06-16, version v2.4.2* I picked all my contacts to merge together and now it deleted every contact I had in my system There were duplicates!!!!!!!!!! It was supposed to merge ### 1/5 — Ladrones *2026-06-15, version v2.4.2* Quieren que pague 10$ no me dejan usar, si pudiera les doy 0 estrellas ### 1/5 — Freemium *2026-06-14, version v2.4.2* 20 videos per Add is crazy ### 1/5 — Did not work at all *2026-06-12, version v2.4.2* Didn’t work at all. I tried multiple times to delete photos and it just would not work. It kept on giving me ads which I don’t really care but then I would just go through a bunch and a bunch of photos. And yeah, it’s still wouldn’t delete them. It took me so long on this app.😤🙄🙄 ### 1/5 — Do not subscribe *2026-06-11, version v2.4.1* App does not work, they won’t refund either. Waste of money ### 1/5 — Storage cleaner *2026-06-10, version v2.4.1* I wanted to download the app. However, it can not be downloaded with the ICloud. I don’t want to use the iCloud because I don’t want my information all over the world. So I couldn’t download the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Screwed up Phone contacts *2026-08-15, version v2.4.7* At first it seemed to work. Found a bunch of contacts deleted including all my family members. Restored and it seemed to work. Few hours later again almost all contacts gone. Restored again. Seems to be good right now. Did same for my Gmail contacts, can’t even begin to explain that one other that one of my accounts, all contacts were deleted. Lucky that I imported to my PC first. So beware!! ### 1/5 — Not free *2026-08-15, version v2.4.7* Trying to sale you something why????? ### 1/5 — Does not work *2026-08-03, version 2.4.5* I have done everything suggested and now my phone is slower, power drains quicker And nothing was cleaned up. Waste of money. AI was more useful. ### 1/5 — Не чистит, пытается продать платную версию агрессивно *2026-08-03, version 2.4.5* Не чистит, пытается продать платную версию агрессивно ### 1/5 — ABSOLUTELY SUCKS DOES NOT REMOVE PICTURES *2026-08-01, version 2.4.5* YOU GUYS SUCK ### 1/5 — I ranking *2026-07-28, version 2.4.4* 0/10 bro I’m so poor I have 1€ ### 1/5 — Fake *2026-07-27, version 2.4.4* Not free false information ### 1/5 — Don't trust that app it makes you pay and and have adds it did not clean my storage *2026-07-23, version 2.4.4* Bad influence ### 1/5 — It sucks *2026-07-18, version 2.4.4* I downloaded it since my storage was full, and it made it slower, and I’m hoping so much that it didn’t steal my information because a long time ago, an app was just like this made by Cheetah mobile. I’m literally praying I didn’t get any malware because that would be the worst. ### 1/5 — Not free *2026-07-17, version 2.4.4* Have to pay for any feature ## Most praised reviews (10 highest-rated) ### 5/5 — Honest Rating *2026-07-08* I love this app i tried like 5-7 apps but found none that actully clean duplicate photos .This app may ask for adds to do it but it indeed di lower all the acsess photo and this is a honest 5⭐ ### 5/5 — TOPS in my book! *2026-07-07, version 2.4.4* Saved my system in the nick of time and keeps it running GREAT! ### 5/5 — Bonjour,demande d’aide. *2026-06-04, version v2.4.1* J’aurais besoin d’aide svp Parce que j’ai beaucoup de spams toute sorte de choses des fois j’ai peur de perdre des chose importantes C’est j’ai pas tours accepté Certaines fois des arnaques aussi. ### 5/5 — Cleaner app *2026-02-25, version v2.3.2* Good app ### 5/5 — iPhone cleaner app *2026-01-30, version v2.3.2* Is really good cleaner app to use ### 5/5 — Review *2026-01-25, version v2.3.2* Excellent product, easy to use ### 5/5 — Amazing cleaner *2026-01-11, version v2.3.0* Great all for photo library. It quickly finds duplicate and large photos, and the interface is simple and easy to use. ### 5/5 — Kay *2026-01-04, version v2.3.0* Thank you so much ### 5/5 — Photos *2026-01-02, version v2.3.0* Excelente Job ### 5/5 — Need my iPhone 15 cleaned *2026-01-02, version v2.3.0* Need my iPhone 15 cleaned --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*