# CleanerApp - AI Phone Cleaner — user reviews > 37 indexed App Store user reviews of CleanerApp by Appfluo Ltd, rated 3.90/5 from 173 ratings. - Source: https://appshunter.io/ios/app/cleanerapp-ai-phone-cleaner/id6749744044/reviews - App overview in markdown: https://appshunter.io/ios/app/cleanerapp-ai-phone-cleaner/id6749744044.md - Rating breakdown: 5★ 106 · 4★ 19 · 3★ 10 · 2★ 9 · 1★ 29 ## Newest reviews (11 of 37) ### 2/5 — Pas facile à vérifier *2026-07-17* J’aimerais tester … ### 4/5 — Clean up *2026-06-02* Outstanding **Developer response:** Thank you so much for your kind words! 🌟 We're absolutely thrilled to hear that you had an outstanding experience with our app. Your support means the world to us. ### 3/5 — My Account *2026-05-13* Trying to Cancel my account, but Cannot find Anywhere On your site to Do so **Developer response:** You can cancel your subscription in your Apple ID settings. ### 4/5 — Clean up *2026-05-08* Outstanding **Developer response:** Thank you so much for your kind words! 🌟 We're absolutely thrilled to hear that you had an outstanding experience with our app. Your support means the world to us. ### 4/5 — cleaner *2026-05-05* easy to use **Developer response:** Thank you for your feedback! We're so glad to hear that you find the app easy to use. Making the experience simple and smooth for our users is our top priority. If you ever have any suggestions or questions, feel free to reach out. Thanks for supporting us! ### 4/5 — Sleazy *2026-04-11* No $$$ **Developer response:** Thank you for your feedback. We understand that pricing is important. Our app offers a free version with core features, while the premium options help us keep improving the app and supporting future development. If there's a specific feature you'd like to see included in the free version, please let us know — we're always open to suggestions. ### 2/5 — Does a little *2026-04-10* Was dissappointed with the results. Advertised getting rid of system data which it doesn’t touch. That is the one thing that prevents iPhone updates **Developer response:** Thank you for your honest feedback, and I'm sorry to hear about your disappointment. We completely understand how frustrating it can be when system data prevents an iPhone update. To clarify, our app is designed to clean photo, temporary files, cache, and other non-system data. However, due to iOS security limitations, third-party apps cannot directly access or delete "System Data" (formerly known as "Other" storage), as that area is managed exclusively by iOS itself. ### 4/5 — Review *2026-04-10* I did not know when each step was completed. ( or if it was completed) **Developer response:** Thank you for your feedback, and I'm sorry to hear that the progress of each step wasn't clear to you. In the meantime, if you could let us know which specific feature or process you were using (e.g., cleaning duplicates, organizing photos, freeing up storage), we'd be happy to guide you through it. Thank you for helping us improve — your feedback makes our app better for everyone. ### 4/5 — Cleaner *2026-03-21* Not as easy as you make it sound **Developer response:** Tell me exactly where you're stuck — I'll help directly. ### 1/5 — Doesn’t work *2026-03-20* Freezes, doesn’t load properly do not use **Developer response:** Thank you for reporting this, and I’m really sorry for the trouble. We take performance issues seriously. To help fix the freezing and loading problems, please try: - Restart the app – Swipe it up from the app switcher and reopen. - Restart your device – Then open the app again. - Update the app – Make sure you have the latest version from the App Store. - Reinstall the app – Delete and download it again (your data should be safe if backed up via iCloud or login). If the issue continues, could you let us know: - Your iPhone model and iOS version - Which screen or action causes the freeze? We’ll investigate and release a fix as soon as possible. Again, we’re very sorry for the frustration this has caused. ### 1/5 — Rawdha *2026-03-17* Let see ## Most critical reviews (10 lowest-rated) ### 1/5 — I can’t use this program *2026-08-06* You keep changing me, but you don’t let me access it. Your system states I don’t have an account, yet you keep changing my account. **Developer response:** Dear customer, We are very sorry that happened to you. Can you please contact the support to resolve this issue? Kind regards, CleanerApp ### 1/5 — Kann Abo ebenfalls nicht löschen *2026-07-22* Wie schon von anderen Benutzern festgestellt, finde ich die App nicht unter Abos in meinen Apple-Einstellungen. Auch ein Benutzerprofil sehe ich in der App selbst nicht. Wie kann ich das Abo kündigen, das ich ja schon beim herunterladen der App abgeschlossen habe?! **Developer response:** You can cancel your subscription in your Apple ID settings. ### 1/5 — Fraud!!! *2026-07-21* I never subscribed. They keep charging my card. Stay away!!! **Developer response:** You can cancel your subscription in your Apple ID settings. ### 1/5 — Aboverwaltung *2026-07-07* Wie findet man die Aboverwaltung? **Developer response:** Tippe in den iOS-Einstellungen auf deinen Namen → Abonnements. Dort verwaltest du alle Abos. In unserer App findest du die Aboverwaltung zusätzlich unter Profil → Abonnement. Bei weiteren Fragen melde dich gern! ### 1/5 — Keep away from this app *2026-07-02* Nested subscription of $29.99 per month which is very hard to cancel. **Developer response:** Go to Settings → [Your Name] → Subscriptions, select the $29.99/month plan, and tap Cancel. If it's not there, you're signed in with a different Apple ID. Let me know if you still need help! ### 1/5 — Doesn’t do what they claim *2026-05-13* It does not do what they are claiming. Liar…. **Developer response:** Thank you for your message. Our app is designed to help clean temporary files, caches, and duplicate media. ### 1/5 — Cancel *2026-04-17* Cancel option is not easily found, I want to cancel this service. **Developer response:** You can cancel your subscription in your Apple ID settings. Kind regards,
Customer Support Team ### 1/5 — Freezes *2026-04-17* The app constantly freezes **Developer response:** We're sorry for the trouble. Please try force-closing the app, restarting your device, and checking for updates. If freezing persists, uninstall and reinstall (your purchase won't be lost). ### 1/5 — Rip off *2026-04-03* Why need to pay for same app on two different device under same account **Developer response:** You generally don’t need to pay for the same app twice on two different devices if both devices are signed in to the same Apple ID and the app was purchased from the App Store. ### 1/5 — Erdem *2026-04-03* Ohne Abo geht nicht **Developer response:** Ja, unser App funktioniert nur mit einem aktiven Abo. Du kannst es aber jederzeit kündigen oder eine kostenlose Testversion nutzen, falls verfügbar. Wenn du Hilfe bei der Verwaltung deines Abos brauchst, sag Bescheid. ## Most praised reviews (10 highest-rated) ### 5/5 — Cleaner app *2026-06-22* Great **Developer response:** Thank you for the high rating. ### 5/5 — Katrina *2026-05-26* Salazar **Developer response:** Thank you for the high rating. ### 5/5 — Charlesdouglass *2026-05-20* CleanerApp- Al Phone Cleaner **Developer response:** Thank you for the high rating! ### 5/5 — Good deal *2026-05-03* Good product **Developer response:** Thank you for your feedback! We're glad you liked the product. If you have any suggestions on how we could make it even better, feel free to share. Hope to see you again! ### 5/5 — CEB *2026-05-01* Outstanding and totally excellent so far. Love it. TU **Developer response:** Thank you for your feedback! We're glad you liked the product. If you have any suggestions on how we could make it even better, feel free to share. Hope to see you again! ### 5/5 — Clean up *2026-03-31* Seems good **Developer response:** Thank you so much for the perfect 10-star rating! 🌟 ### 5/5 — Phone Cleaning *2026-03-26* excellent **Developer response:** Thank you! 😊 We're really glad to hear that you're happy with the app. ### 5/5 — clean app *2026-03-24* great **Developer response:** Thank you! 😊 We're really glad to hear that you're happy with the app. ### 5/5 — Yes *2026-03-23* Très bien **Developer response:** Vielen Dank! 😊 Es freut uns, dass du zufrieden bist. Bei Fragen oder Problemen melde dich gerne. ### 5/5 — Clean up *2026-03-17* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*