# CleanKoala - Storage cleaner — user reviews > 18 indexed App Store user reviews of CleanKoala by FREEBOUND TECHNOLOGY LIMITED, rated 4.40/5 from 801 ratings. - Source: https://appshunter.io/ios/app/cleankoala-storage-cleaner/id6479338003/reviews - App overview in markdown: https://appshunter.io/ios/app/cleankoala-storage-cleaner/id6479338003.md - Rating breakdown: 5★ 539 · 4★ 134 · 3★ 80 · 2★ 16 · 1★ 32 ## What do users think of CleanKoala? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Innovative features - 🚀 Simple to do **Cons** - 🐛 Won't clean memory - 🐛 Didn't clean up storage - 🐛 Misleading advertising - 🐛 Impossible to cancel **Commonly reported bugs** - Doesn't delete photos/videos as advertised - Subscription issues **Most requested features** - Allow viewing of all payment options - Improve ability to delete photos/videos ## Most critical reviews (10 lowest-rated) ### 1/5 — Didn’t clean up my storage. *2025-09-28, version 3.2.2* I was misled to thinking that i was “deleting” photos and videos and actually saving space. After I deleted photos and videos i went to check my storage. What do you know, no change. I checked my photos and absolutely nothing was deleted. Terrible app in my opinion. ### 1/5 — Won’t clean memory *2025-08-25, version 3.1.1* Let me remove photos, says memory is too full try to go there to clean it and it doesn’t do anything. Remove my subscription please, very disappointing ### 1/5 — Useless *2025-07-06, version 2.9.3* It would not let me look at all the payment options ### 1/5 — Cancel *2025-06-15, version 2.9.2* How many times can I clean my pictures ? How do I clean the rest of the I pad.? How do I cancel this app.? ### 1/5 — さいあく *2025-03-02, version 2.7.0* アプリが写真へのアクセスを許可する前にアクセスしていくかのような誤解する表示を行いました。とても不誠実です。 ### 1/5 — 解約 *2025-03-02, version 2.7.0* 無料お試しを1日使った後、解約したのに、勝手にPROになっていた。有料の解約の仕方が分からない。 ### 1/5 — It’s not worth the cost *2024-09-17, version 2.0.0* These apps that cost $5 weekly aren’t worth the money for me especially if there’s other apps that do the same thing for none to little the cost of what this one is. ### 2/5 — 信用できない *2025-02-15, version 2.6.1* 使い方も、このサイトインチキにしか思えないので使えない！ こんなホウキの掃除する絵柄のニセモノ沢山見てきたので使えない ### 3/5 — Clean koala *2025-06-30, version 2.9.3* 1st time user - so far, so good ! Plus..... it's Free! ### 3/5 — CleanKoala impossible to reach to cancel Service!!! *2024-08-11, version 1.5.1* Misleading Advertisement led me to adding this App. Advertising states it’s a FREE SERVICE, truth is it’s free for the first 3 days, then $5.99 a week until you cancel, which the advertising says is simple. You can’t reach this group/service to cancel as stipulated in their advertising!!! I’ve been trying for 2 hours and cannot make any progress in reaching anyone. I’ve been scammed!!! I will search for a remedy to this perceived slight by CleanKoala. A Very Angry customer!!!! 1953 ## Most praised reviews (8 highest-rated) ### 5/5 — 質問 *2025-08-23, version 3.1.1* 重たくなったスマホのクリーンアップの方法がわからない？ ### 5/5 — グッド！ *2025-01-17, version 2.6.1* スマホごみ清掃解決！！ ### 5/5 — Easy to use *2024-10-23, version 2.2.0* Simple to do ### 5/5 — THE BEST DAY EVER OMG🤩🤩🤩 *2024-10-08, version 2.1.0* 😆 YOU HAVE THE MOST FUN ### 5/5 — Cool Beans *2024-09-12, version 1.6.0* Pretty neato Cheeto! ### 5/5 — Thank you *2024-09-08, version 1.6.0* Thank you for all your help and support now my phone works perfectly fine and fast ### 5/5 — Janie Terhark *2024-08-29, version 1.5.3* Thank you for your help but it difficult to delete everything but I don’t have with money they were closed due to hackers my checking was closed due to scrammers and hackers. ### 4/5 — いまいち *2025-01-16, version 2.6.1* 使いかたがわからない --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*