# CleanPay Mobile

> Bluetooth-enabled mobile payment for laundry machines in participating locations. (iPhone/iPad app by KioSoft Technologies LLC.)

- Source: https://appshunter.io/ios/app/cleanpay-mobile/id1156220055 (this page in markdown: same URL + `.md`)
- Developer: [KioSoft Technologies LLC](https://appshunter.io/developer/1254243314)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.50/5 from 11,482 App Store ratings · 501 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 55 MB
- Languages: American English, French (France), Indonesian, European Spanish
- Released: 2016-09-28
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/cleanpay-mobile/id1156220055/reviews.md

## What is CleanPay Mobile?

ATTENTION: Only for use in participating laundry locations.
 
CleanPay Mobile is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer.
 
Simply use CleanPay Mobile to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history.
 
•             Scan the QR code of your laundry room (one time process)
•             Start laundry machines via Bluetooth by scanning QR code on the machine
•             Check your card/account balance, and add value to your account for laundry.
 
 
For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.

## Key features

- Bluetooth machine control
- In-app credit purchase
- Transaction history
- Machine availability view
- Laundry completion alerts
- QR code scanning

## What do users think of CleanPay Mobile?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to use
- 📱 Convenient mobile app
- ⏱️ Cycle status notifications
- 💳 No need for quarters
- 💰 Ability to add funds

**Cons**

- 🔒 Requires account registration
- 💰 Minimum $10 deposit
- 🔍 Inability to see available machines
- 🔍 Inaccurate cycle time estimates
- 🐛 Connectivity issues
- 🔍 Inability to refund unused funds

**Commonly reported bugs**

- App crashes and freezes
- Issues with loading funds and verifying accounts
- Inconsistent machine connectivity

**Most requested features**

- Ability to add custom deposit amounts
- Option to set dryer time upfront
- Family account sharing
- Improved machine availability indicators

## Recent user reviews (10 of 501)

All indexed reviews: https://appshunter.io/ios/app/cleanpay-mobile/id1156220055/reviews.md

### 1/5 — Can’t add funds

*2026-08-16, version 3.12.10*

Like other recent reviews, I’m unable to add funds to my account so now I’m left with wet clothes and no way to run the dryer

### 4/5 — Like the app

*2026-08-15, version 3.12.10*

I like the app. I wish it worked off my watch.

### 1/5 — Trash app

*2026-08-12, version 3.12.10*

Can’t even actually get help from the get help button. I’ve had a refund request submitted for months with no answer. This app is a scam and I won’t be using my apartments laundry Matt because of it anymore, I’ve also been telling all my neighbors.

### 1/5 — Doesn’t work

*2026-08-12, version 3.12.10*

My building switched to using this, and the app no longer allows me to put funds on my card I’ve talked to customer service. They can’t figure out what’s wrong. I’ve deleted the app re-downloaded several times and it’s still doesn’t allow me to add funds. What a waste of detergent and my time!!!

### 2/5 — Took My Money

*2026-08-11, version 3.12.10*

This was my first time using the app. I established my account. I used the washing machine, but I could not get the dryer to work. I was on Wi-Fi. It asked me for money and to set the program, but would not turn on. It asked me whether I wanted to add more money. I thought if I did so maybe I could get it to work so I did that three times. It still didn't work, so I took my clothes elsewhere. I have put in a service request but haven't heard anything. Will they credit me back for the money I put in? In addition, it only lets you add money on a dollar basis, not cents. Do they just keep the overpayment? Did not like this app at all.

### 1/5 — Unable to get Refund

*2026-08-05, version 3.12.10*

The REFUND ($8.75) is not an option on the App.  Have tried every option.  Is this legal? The support feature shows it as an option, but it is not.  If this is happening to multiple people it adds up fast. It's called theft. I used the App while helping a family member in Southern California.  That was in February 2026! All I want is the refund. How difficult should this be?

### 3/5 — App works, but one complaint

*2026-08-04, version 3.12.7*

The “add 15 min to dryer” confirmation right after regular dryer confirmation feels shady, like the app is taking advantage me not always remembering if I confirmed the original dryer cycle.

In my opinion, the extra $ the company might earn with that feature is not worth the goodwill lost.  I have heard neighbors complain also.

People doing laundry in shared laundry rooms are usually busy and prefer not to have to invest mental energy in not getting pinched for an extra $0.30.

### 1/5 — Will not refund

*2026-08-03, version 3.12.7*

Moved out of my apartments and they won’t refund me my amount! “Help” is always in error!

### 1/5 — Steals money and refund option does not work

*2026-08-02, version 3.12.7*

Their machines often glitches and charges for a load and does not start.

They have a “submit refund” option but this does not work.

### 1/5 — Can’t register credit card

*2026-07-31, version 3.12.7*

Anyone having troubles with card registration? I can’t seem to register card number so I can add funds… therefore giving my one star

## Frequently asked questions about CleanPay Mobile

### What does CleanPay Mobile do?

CleanPay Mobile is an application designed to simplify the laundry process at participating locations. It allows users to pay for laundry cycles directly from their smartphone using Bluetooth communication with washers and dryers. You can also purchase credit, view your transaction history, and check machine availability.

### How do I use CleanPay Mobile to start a laundry machine?

After scanning the QR code for your laundry room once, you can start a specific machine by scanning its QR code via Bluetooth. This action communicates with the washer or dryer to initiate a laundry cycle using the credit you've purchased within the app.

### Is CleanPay Mobile free to use?

The CleanPay Mobile application itself is free to download and use. However, you will need to purchase credit within the app to pay for laundry cycles. The app also displays advertisements.

### What are the benefits of using CleanPay Mobile?

The app offers a convenient and smart laundry solution by eliminating the need for coins. You can easily manage your laundry expenses, track your spending history, and receive notifications when your laundry is finished. It also provides real-time machine availability information.

### Where can I use CleanPay Mobile?

CleanPay Mobile is exclusively for use in laundry locations that have partnered with the service. Before using the app, ensure that your laundry facility is a participating location. You will typically need to scan a QR code specific to the laundry room.

## Version history (last 5 releases)

### 3.12.10 — 2026-08-05

1. Bug Fixed: Maytag Door Open Issue and Update the Alert
2. CBORD SSO Auto-redirects

### 3.12.7 — 2026-05-28

1. change font
2. update image with new theme color

### 3.12.6 — 2026-04-21

Updated App Logo.

### 3.12.5 — 2026-04-01

Bug Fixed.

### 3.12.4 — 2026-03-09

Update the app icon and logo

## Apps similar to CleanPay Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CSC GO](https://appshunter.io/ios/app/csc-go/id1552572916) | 4.6 (170,078) | Free | Utilities |
| [WASH-Connect](https://appshunter.io/ios/app/wash-connect/id1469627109) | 4.4 (184,822) | Free | Utilities |
| [Extra Space Storage](https://appshunter.io/ios/app/extra-space-storage/id1488957920) | 4.5 (22,041) | Free | Utilities |
| [LaundryPay](https://appshunter.io/ios/app/laundrypay/id1357497890) | 2.4 (98) | Free | Utilities |
| [Laundry Connect Pay](https://appshunter.io/ios/app/laundry-connect-pay/id1362358064) | 4.6 (6,301) | Free | Utilities |
| [CSCPay Mobile](https://appshunter.io/ios/app/cscpay-mobile/id1368674385) | 4.2 (35,155) | Free | Utilities |

## More apps by KioSoft Technologies LLC

- [Hercules CP Mobile](https://appshunter.io/ios/app/hercules-cp-mobile/id1301857383)
- [Coinamatic CP Mobile](https://appshunter.io/ios/app/coinamatic-cp-mobile/id1318073129)
- [KioSoft Logistics Manager](https://appshunter.io/ios/app/kiosoft-logistics-manager/id1347771253)
- [BDS Laundry Start](https://appshunter.io/ios/app/bds-laundry-start/id1396770224)
- [AaxonPay](https://appshunter.io/ios/app/aaxonpay/id1411257461)

All apps by KioSoft Technologies LLC: https://appshunter.io/developer/1254243314

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*