# Cleanup App - Phone Cleaner — user reviews > 946 indexed App Store user reviews of Cleanup App by DevMeApp, rated 4.40/5 from 60,538 ratings. - Source: https://appshunter.io/ios/app/cleanup-app-phone-cleaner/id1541639300/reviews - App overview in markdown: https://appshunter.io/ios/app/cleanup-app-phone-cleaner/id1541639300.md - Rating breakdown: 5★ 42,482 · 4★ 9,017 · 3★ 4,853 · 2★ 1,598 · 1★ 2,588 ## What do users think of Cleanup App? Overall sentiment: neutral **Pros** - 🚀 Easy to understand - 🚀 Efficient phone cleaner - 👍 User-friendly interface - 🚀 Quick photo/contact management - 👍 Helpful for freeing up storage **Cons** - 🐛 Crashes and glitches - 💰 Paid subscription required - 🐛 Inaccurate duplicate detection - 🐛 Slow and unresponsive at times - 🔒 Privacy concerns with accessing photos **Commonly reported bugs** - App crashes during photo deletion - Duplicate detection not working as expected - Contacts cleanup feature not functioning properly **Most requested features** - Batch delete duplicate contacts - Keep option to avoid repeated deletions - More transparent subscription model ## Newest reviews (11 of 946) ### 2/5 — unsatisfied *2026-08-25, version 3.9.27* super unsatisfied i paid for the subscription to delete these stupid photos and after an hour of it loading i deleted them and my storage is the exact same as it was, it should be down significantly. FIX THIS APP OMG ### 2/5 — The lie is a free app *2026-08-25, version 3.9.27* Theresa monthly subscription. ### 3/5 — So confused *2026-07-21, version 3.9.23* Not knowing how to make use of it ### 3/5 — Amor *2026-07-16, version 3.9.23* Vida ### 1/5 — Broken ad *2026-07-15, version 3.9.22* This keeps repeating itself and never let me get to the game . Please remove or fix ### 4/5 — Cost *2026-07-14, version 3.9.22* It says clean up your phone without cost? I don’t think that’s true. ### 1/5 — Clean up phone storage *2026-07-13, version 3.9.22* Your commercial will not end I have to shut down my program every time it is annoying ### 1/5 — Fed up *2026-07-11, version 3.9.21* Keep asking for access to photos full access not happening then keep saying scan not complete go back to be asked again for full access ### 1/5 — Golpe *2026-07-06* Debitaram 59,90 POR SEMANA, após cancelamento. É golpe, tomem muito cuidado. **Developer response:** Hello, sorry for your experience. Please note that billing is handled by Apple, and charges will not be applied if the subscription is canceled. Since you get the subscription via the App Store, you can submit a refund request to Apple's Billing via the link: https://support.apple.com/en-ae/HT204084. If you have any questions or need assistance, please contact us at support@phonecleaner.app or via App Settings > Contact. Best regards, Support Team ### 1/5 — Avoid this ap it’s not free *2026-07-06, version 3.9.21* Liars get 1 star. Would be zero. £9.99 a month is not free. ### 1/5 — lies *2026-07-02, version 3.9.21* not free ## Most critical reviews (10 lowest-rated) ### 1/5 — Complicated *2026-09-01, version 3.9.29* This is too complicated for me to understand. I’m 76. I thought I had 3 day trial. When I went to cancel. There was no where to do such. $50 has already been put in pending at my bank. I’m going to try and retrieve my funds. Not an easy app as advertised. ### 1/5 — What is this?!! *2026-08-28, version 3.9.28* I saw it had 4.4 stars I thought it was helpful but when I just opened the app it didn’t let me click anything ### 1/5 — Scam *2026-08-24* The free trial option is a scam, it will charge your account, report this app. **Developer response:** Hello, sorry for your experience. Kindly note that app is free for a trial period, then requires a subscription. These terms are clearly displayed when you subscribe. Subscriptions support ongoing updates and help us maintain the quality of the app. It's also possible that you've already signed up for a trial version before—according to Apple's policies, it's only available once. In this case, you may submit a refund request to Apple's Billing via the link: https://support.apple.com/en-ae/118223. If you have any questions or need assistance, please contact us at support@phonecleaner.app or via App Settings > Contact. Best regards, Support Team ### 1/5 — Rate *2026-08-23, version 3.9.27* Once you have the app on your phone, it’s almost impossible to get it off of your phone. They won’t let you delete it like other sites do. I’d give it 0 stars if I could. ### 1/5 — Löscht zu viel *2026-08-16* Eigentlich soll die App Duplikate löschen, leider hat sie aber fast alle Videos von Konzerten und Festivals gelöscht nur wahrscheinlich, weil es die gleiche Bühne war. **Developer response:** Hello, thank you for your review. Please note that the app deletes only the files you select yourself. You can restore photos and videos from the 'Recently Deleted' album within 30 days. Here are the instructions on how to do it: Open the Photos app, swipe up, then tap Recently Deleted in the Utilities section. For more information, please follow the link: https://support.apple.com/en-vn/118558. If you need any help, please contact us at support@phonecleaner.app or via App Settings > Contact. Best regards, Support Team ### 1/5 — Clean up *2026-07-23* Die Werbung hierfür ist fürchterlich 👎 **Developer response:** Hello, thank you for your review and for taking the time to share your feedback — we truly appreciate it. Please note that third-party apps display ads at their own discretion, and we have no control over this. As for our app, there will be no ads if you have an active subscription. We will definitely take your feedback into account. If there's anything else you'd like to share or discuss, please feel free to reach out directly at support@phonecleaner.app or via App Settings > Contact Support. Best regards, Support Team ### 1/5 — Don’t want to see this advertisement *2026-07-20, version 3.9.23* It causes problems on my phone it freezes my phone and I can’t get it off my screen unless I turn my phone off ### 1/5 — Mrs *2026-07-20, version 3.9.23* This app just appears with out being asked. Where did it come from? How do I get rid of it??? ### 1/5 — Fakes that this is FREE! *2026-07-19, version 3.9.23* I tried it and my account was charged over 10 times! Liars, do use this app - it a blood sucking liar!!! ### 1/5 — It’s not free *2026-07-16, version 3.9.23* It says on the pop that it’s free to use . It’s not and it’s expensive . Don’t be fooled by fake marketing ## Most praised reviews (10 highest-rated) ### 5/5 — video compress is a lifesaver *2026-08-29, version 3.9.28* sent a video to my mom that was 800mb, compressed it down and it actually worked. quality looks fine to me ### 5/5 — Pic & choose! *2026-07-27, version 3.9.24* This was a lot easier than I expected!! Thanks!! ### 5/5 — AI CleanUp *2026-07-23, version 3.9.23* Downloaded and deleted, and so far so good. 🤞 ### 5/5 — Great app *2026-07-22, version 3.9.23* Wish I could afford it but it was nice to try it out for free . Totally cleaned up my phone and very easy to navigate ### 5/5 — Muito bom *2026-07-21* 5 estrelas **Developer response:** Hello Tom, thanks for your review. We’re glad you enjoyed the app — your 5 stars mean a lot to us. If you ever need help or have suggestions, please contact us at support@phonecleaner.app or via App Settings > Contact. Best regards, Support Team ### 5/5 — Duplicatas *2026-07-17* Bom **Developer response:** Hi, thank you so much for your kind words — we’re glad the app was helpful and you had a great experience. If you ever need assistance, please contact us at support@phonecleaner.app or via App Settings > Contact. Have a nice day! Best regards, Support Team ### 5/5 — App Cleaner *2026-07-14, version 3.9.22* Good ### 5/5 — !! *2026-07-04, version 3.9.21* This app is so well and works with you. It lets you know exactly what it’s doing and help’s you not worry about getting rid of pictures or storage ### 5/5 — Sandy *2026-07-04, version 3.9.21* Very happy ### 5/5 — Cleanup *2026-07-02, version 3.9.21* The best application I seen it🤩 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*