# Cleanup Storage: Sweep Cleaner — user reviews > 111 indexed App Store user reviews of Cleanup Storage by Stepa Mobile FZE LLC, rated 4.30/5 from 4,486 ratings. - Source: https://appshunter.io/ios/app/cleanup-storage-sweep-cleaner/id6472656455/reviews - App overview in markdown: https://appshunter.io/ios/app/cleanup-storage-sweep-cleaner/id6472656455.md - Rating breakdown: 5★ 2,956 · 4★ 677 · 3★ 394 · 2★ 152 · 1★ 307 ## What do users think of Cleanup Storage? Overall sentiment: negative **Pros** - 🚀 Great storage cleaning - 👍 Easy to use - 💡 Useful reminders **Cons** - 🐛 Crashes and freezes - 🔒 Unauthorized billing - ❌ Difficult to cancel subscription - 💸 Expensive subscription **Commonly reported bugs** - Deletes important contacts and photos - Incompatible with some devices - Fails to clean storage as advertised **Most requested features** - Ability to easily cancel subscription - Refund for non-functioning service - Better contact and photo management ## Newest reviews (15 of 111) ### 3/5 — Review *2025-07-25, version 5.9* Not used enough yet to review. ### 2/5 — Trial period *2025-07-16* Was really wanting to check this out before I even thought about purchasing this app. But every time I ran the app it would scan and complete a few things. But every time I went to look at what it found the page freezes. I can’t spend that kind of money on something that doesn’t work for me. On social security I have to watch how I spend my money! ### 4/5 — Don’t know *2025-06-24* Don't know too much about sweet clean at this time so I'll leave my review for later ### 1/5 — Terrible *2025-06-10, version 5.8* Worst ### 3/5 — Sweep Cleaner *2025-06-08, version 5.8* Donot require app - pls reimburse 17.99 taken from my bank account and advise when done ### 1/5 — It doesn’t work! A complete ripe off *2025-06-06* I have tried to delete identical pictures using the app and after spending so much time going through that I realised that it hasn’t worked. Now that they have taken my money I am trying to do that again and it doesn’t even access my photos or anything…. I am trying to contact them but there is no way to! Keep away from this app ### 1/5 — Can’t not CANCLE very disappointed *2025-05-30, version 5.7* Can’t CANCLE ### 1/5 — Sweep Cleaner *2025-04-30, version 5.6* Do not get this it does not work. ### 1/5 — Viruses *2025-04-15* My phone or is it apple. Saying I have Viruses. And keep saying I better do something about it. Or they’ll shut me down. Doesn’t this Sweep cleaner work? I even have another cleaner. Thinking this doesn’t work. I guess they both don’t work. **Developer response:** Hi there! Thank you for sharing your experience with us. I can understand how frustrating it must be to receive those virus warnings—it's definitely concerning! It sounds like you've been trying to keep your phone clean with the sweep cleaner and another app, which is great. Sometimes, these alerts can be a bit misleading, and it can be tough to know what to trust. If you're still having issues, I recommend checking in with Apple Support for some guidance. They can help you figure out if there's a problem with your device or if those warnings are just pesky notifications. We're here for you, and we want to make sure you have a smooth experience. If you have any other questions or need further assistance, feel free to reach out! Take care! ### 1/5 — Crazy *2025-03-27, version 5.6* Please cancel. I do not want this. DO NOT charge me ### 1/5 — New user *2025-03-19, version 5.5* Not enough information on how to use this tool. ### 3/5 — Cancel, is impossible! *2025-03-12* I triedthethreedaybutiwasnt full like it said. Cancel me, it was just an ad! **Developer response:** Hi there! Thank you for taking the time to share your experience with us. I’m really sorry to hear that you had trouble with the cancellation process and that the service didn’t meet your expectations. We truly value your feedback, as it helps us improve and better serve our customers. If you’re still looking to cancel, please reach out to our customer support team directly, and they’ll be more than happy to assist you. We want to ensure that your experience with us is as smooth as possible. Thanks again for your input, and I hope we can make things right for you! ### 1/5 — Easier to do it myself *2025-03-02, version 5.5* I’m sorry, but this is not working for me and I need to delete this subscription March 3, 2025. Thank you. ### 1/5 — I forgot I tried this before *2025-02-24, version 5.4* I want out! ### 3/5 — Inconvenient *2025-02-21* All day I’ve been bothered with needing to clean this and compress that.I don’t understand why all this is necessary. Why can’t this be done at a time both agree on? And I definitely feel what pictures I keep or don’t keep is my choice! **Developer response:** Hi there, Thank you for sharing your thoughts with us. I completely understand how frustrating it can be to feel overwhelmed with cleaning and compressing tasks throughout the day. It’s important to us that the process feels manageable and convenient for you. We truly appreciate your feedback about scheduling these tasks at a mutually agreeable time. We want to make this experience as smooth as possible, and your input helps us improve. As for your photos, we absolutely respect your choices and understand how personal they can be. Your preferences matter to us, and we want to ensure you feel in control of what you keep. If you have any further suggestions or if there’s anything we can do to make this easier for you, please don’t hesitate to reach out. We’re here to help! Warm regards, [Your Name] ## Most critical reviews (10 lowest-rated) ### 1/5 — Very Bad *2026-08-13* Crashes, forgets you're subscribed and wants more money, really doesn't work. It's like panhandlers who keep tugging on your shirt after you gave them money. Deleted and unsubscribed! ### 1/5 — Did not work. Nothing. *2026-02-01, version 6.2* Nothing on this app worked for me. Horrible. Unsubscribe me and do not charge me. Thank you. Please reply so I know you received this. ### 1/5 — Viruses *2026-01-26, version 6.2* 21/2/25 my phone says I have 256 viruses’. Are you gonna fix this? ### 1/5 — Viruses *2025-11-03, version 6.1* 21/2/25 my phone says I have 256 viruses’. Are you gonna fix this? ### 1/5 — Refund *2025-07-17, version 5.9* Said it was free for three days , I tried it today and I’m not a fan, they charged for a year subscription which was never mentioned. It was free for three days. ### 1/5 — No way to cancel app *2025-07-15, version 5.9* No way to cancel emailed but haven’t heard anything ### 1/5 — No where to cancel *2025-07-06, version 5.9* Major fraud ### 1/5 — Scam *2025-07-06, version 5.9* DO NOT DOWNLOAD ITS A SCAM ### 1/5 — Ridiculous! *2025-07-02, version 5.9* Have searched for a way to cancel before the free trial runs out. They make it so hard to find any way to cancel!! ### 1/5 — No instructions! *2025-06-12, version 5.8* I have no idea how to use this. And when I click on contact us, there’s no way of contacting you! ## Most praised reviews (10 highest-rated) ### 5/5 — Helping others! *2025-07-13* This is an inspirational story that many people need to hear! It shows how one person can make someone happy by just being a friend. A smile, a hug, a kind word! Try it! ### 5/5 — Great Pass time *2025-06-24, version 5.8* I gave it 5 stars ### 5/5 — Clean up *2025-06-15* Thank you for free up my storage ### 5/5 — Sweeping *2025-06-05, version 5.7* Awesome ### 5/5 — SC *2025-05-23, version 5.7* Love it ### 5/5 — I’m sorry I don’t know what to do. I really need your help, but I really don’t know what to do *2025-01-15* Please help me ### 5/5 — Cancellation *2024-10-04* I want to end all my subscriptions and receive a refund as you program did not clean my storage. ### 5/5 — Cancellation *2024-09-05* I want to end all my subscriptions and receive a refund as you program did not clean my storage. ### 5/5 — Great program *2024-06-27* Great easy to use a little Pricey No way to cancel!!!!!!!!! ### 5/5 — I had Samsung android,got this new iPhone 13 much , much *2024-05-31* Better system iPhone is --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*