# Clear-Com Agent-IC

> Virtual intercom control panel for Clear-Com's matrix and partyline systems. (iPhone/iPad app by Clear-Com Research Inc.)

- Source: https://appshunter.io/ios/app/clear-com-agent-ic/id962531207 (this page in markdown: same URL + `.md`)
- Developer: [Clear-Com Research Inc](https://appshunter.io/developer/950804079)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.65/5 from 17 App Store ratings · 18 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 67 MB
- Languages: English
- Released: 2015-05-21
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/clear-com-agent-ic/id962531207/reviews.md

## What is Clear?

Clear-Com’s Agent-IC mobile app is designed for use with Clear-Com’s intercom systems such as the Eclipse HX Matrix Intercom, Encore Analog Partyline Intercom, and HelixNet Digital Network Partyline System. The virtual intercom control panel operates on all iPhone and iPads and connects from anywhere in the world over 3G, 4G and Wi-Fi/IP networks.

Agent-IC delivers the same user experience as traditional intercom key panels. Even on the mobile device, the app is fully featured with Point-to-Point calling, Point-to-Multipoint group calling, Partyline, IFB communications with logic triggering, PTT (Push-to-talk), local cross-point audio level control, and notifications. All communication is encrypted to AES.

AGENT-IC HOSTED BY ECLIPSE HX

Agent-IC needs the Eclipse HX matrix intercom with virtual panel licenses enabled for operation. Accessing the app requires proper authorization and system pre-configuration from the organization’s system administrator using EHX. Once authentication is complete, authorized users can connect to their host Eclipse HX on iPhone or iPad as long as they are connected over any 3G, 4G and Wi-Fi/IP network.

Agent-IC installation is simple. Download and install the app on the mobile device. Enter the passcode provided within EHX and authentication will begin. A unique and secure connection will be established between the device and the host Eclipse HX intercom system. Once verified, the user is ready to communicate with any traditional, IP and Agent-IC users on the host Eclipse HX network.

AGENT-IC HOSTED BY LQ IP INTERFACES
Alternatively, Agent-IC can directly connect to LQ IP interface devices in order to link to any one of Clear-Com’s partyline systems. By doing so, Partyline users can speak directly to a remote contributor user on Agent-IC. 

Accessing the app requires proper authorization and system pre-configuration via the LQ Core Configuration Manager (CCM). Once authentication is complete, authorized users can connect to their host Partyline system on an iPhone or iPad as long as they are connected over any 3G, 4G and Wi-Fi/IP network.

Agent-IC installation is simple. Download and install the app on the mobile device. Enter the passcode provided within CCM and authentication will begin. A unique and secure connection will be established between the device and the host Partyline intercom system. Once verified, the user is ready to communicate with any traditional intercom user on the Clear-Com network.

## Key features

- Virtual intercom control panel
- Point-to-Point calling
- Point-to-Multipoint group calling
- Partyline and IFB communications
- Push-to-talk functionality
- Encrypted audio communication

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/clear-com-agent-ic/id962531207/reviews.md

### 1/5 — Ver 2.15 No Transmit to LQ

*2025-09-07, version 2.15*

Please post version 2.14.1 - it worked! The update to 2.15 broke the transmit from Agent IC to the LQ. I can hear the intercom, but when I talk no one can hear me…

### 3/5 — Works ok

*2025-06-11, version 2.14.1*

Works ok most of the time.  Audio from Agent IC users is very high on party line comms, with no clear way of adjusting the mic volume

### 3/5 — Muito bom, mas problemas com operadora Vivo

*2025-03-03, version 2.14.1*

No Brasil, trabalhando com a operadora Vivo não está funcionando.

### 4/5 — Volume control trouble

*2024-11-02, version 2.13*

I’m using an iPhone 13 with iOS 18.1.
The volume control is not working.
Please fix this!

### 1/5 — would be great, but

*2024-05-02, version 2.13*

i love this app but there’s no ability to turn off hearing myself through my iphone speaker while i’m talking. 90% of the time i don’t use headphones and utilize it like a radio. please add functionality to turn off hearing myself through my on speaker as i’m talking as it’s so frustrating and makes my words come out all jumbled because it throws me off

### 3/5 — air pods

*2023-10-05, version 2.12*

air pods のミュート機能に対応してほしいです

### 5/5 — Game Changer

*2023-06-05*

This app is an operational game changer. Would give it 6 stars if I could; most complaints from older reviews have been addressed. We use it daily with 20+ users throughout the US. When the shows travel, we’ve used it in Europe for intercom and even used it as a wireless IFB unit for talent when we needed to add an extra IFB which the local provider didn’t have in their system. Extremely low latency no matter where in the world it’s been used. Used with a ClearCom frame, the possibilities are endless. Support from ClearCom has been great as well. Highly recommend!

### 1/5 — 落ちまくるバージョン2.10

*2023-05-03, version 2.10*

1週間前に2.10にアップデートしたところ、アプリが正常に起動しなくなりました。起動しても、画面を触るとアプリが落ちます。iPhone7、iPhoneXR、など色々な機種でも症状は変わりません。至急、対策アップデートをお願いいたします。

### 5/5 — Amazing

*2020-10-27, version 2.6*

This is by far the most comprehensive, user friendly app based intercom software out there.  If you have a Clear Com system, this app basically converts an iOS or Android device to a 15 or 23 channel intercom key panel. Not only does it allow standard PL communications, it allows point to point communications between Agent-IC users and with hardwired KP panels back at the facility, full IFB interrupt capabilities and many other features of a Clear Com system.  We have 40 licenses and 60+ users on various shows and it has been rock solid.  Only limitation is users internet service, but it also runs on cellular and doesn’t burn up a lot of data.  This app has changed the way we work and the way we planning for future productions.

### 1/5 — Frustrating, but possibly a bright future for this app.

*2020-10-23, version 2.5*

A bit of investment in development and publishing some user configuration manuals for corporate IT would pay out hugely. Here’s why. 

1) Needs more robust app interface with wifi: when moving around a large corporate environment, com goes out when switching between WAPs. Signal doesn’t get re-established automatically. Must kill app, turn wifi off and on again, then relaunch app to regain coms. Conversely, for example, I routinely walk around with my phone switching between multiple WAP’s while connected to a call on MS Teams/WebEx/Zoom and my connection rarely drops. When it does, I get reconnected automatically. 

2) Needs to integrate iOS permission to keep screen turned on: Wearing a mask (COVID + FaceID) and having a corporate IT policy which time’s out the phone screen after two minutes along with having to enter a long password is a killer. Conversely, I can navigate using Maps and Waze for hours without screen timing out. Probably an easy fix. 

3) Kills the air pod batteries suuuuper fast. During a multi day live event last week, I had to swap AirPods every 20 minutes because the battery was draining that fast. Incredibly frustrating when my hands were full and coms were essential to my team’s success.  Conversely, I watched the preshow, the entire presidential debate this evening AND a half hour post show wrap up on my single left AirPod using the CBS news app. Definitely worth investing in a developer to work this out. 

If clearcom can address these issues, this would otherwise be a 5 star app.

## Frequently asked questions about Clear

### What is Clear-Com Agent-IC used for?

Clear-Com Agent-IC serves as a virtual intercom control panel, enabling users to communicate over IP networks with Clear-Com's existing intercom systems like Eclipse HX and HelixNet.

### What devices does Clear-Com Agent-IC support?

Clear-Com Agent-IC is compatible with iPhones and iPads, and can also be used on Apple Watch devices.

### How does Clear-Com Agent-IC connect to intercom systems?

The app connects via 3G, 4G, and Wi-Fi/IP networks. It requires pre-configuration and authorization from a system administrator, either through EHX for Eclipse HX or CCM for LQ IP interfaces.

### Is Clear-Com Agent-IC free to use?

Yes, Clear-Com Agent-IC is available for free download and use, with no in-app purchases or advertisements.

### What communication features does Clear-Com Agent-IC offer?

It provides point-to-point calling, point-to-multipoint group calling, partyline communication, IFB, and push-to-talk functionality, all with encrypted audio.

### How often is Clear-Com Agent-IC updated?

The latest version, 2.18, was released on March 25, 2026, indicating a history of updates, though specific update frequency is not detailed.

### What is the age rating for Clear-Com Agent-IC?

Clear-Com Agent-IC has an age rating of 4+, making it suitable for a wide range of users.

### What are the limitations of Clear-Com Agent-IC?

Operation requires a compatible Clear-Com intercom system with virtual panel licenses enabled and proper system pre-configuration by an administrator.

## Version history (last 5 releases)

### 2.18.1 — 2026-05-12

Improvement on Hybrid mode and fix for Apple Watch integration

### 2.18 — 2026-03-25

Support for 2 simultaneous Intercom System connections (Gen-IC and HX System) with an hybrid keyset interface showing both Gen-IC Channels and HX keysets. This allows to communicate with users on the Gen-IC party line system and to users connected to an HX Frame from the same Intercom Session. All HX Connection configuration is done in Gen-IC using the new IVC-Link port mapping to gen-IC user. Skyport port user or local user can leveraging this feature making the connection to HX seamless for the app user.

### 2.17.1 — 2025-12-24

Update user's guide to include Priority Channel

### 2.17 — 2025-12-16

New Major Feature
- Priority Channel

### 2.16 — 2025-10-01

New Feature to allow Audio Device selection overrides

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## More apps by Clear-Com Research Inc

- [Clear-Com Marketing & Sales](https://appshunter.io/ios/app/clear-com-marketing-and-sales/id1494451579)

All apps by Clear-Com Research Inc: https://appshunter.io/developer/950804079

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*