# Clearblue Connected — user reviews > 70 indexed App Store user reviews of Clearblue Connected by SPD Development Co Ltd, rated 2.34/5 from 122 ratings. - Source: https://appshunter.io/ios/app/clearblue-connected/id1002628474/reviews - App overview in markdown: https://appshunter.io/ios/app/clearblue-connected/id1002628474.md - Rating breakdown: 5★ 22 · 4★ 13 · 3★ 9 · 2★ 18 · 1★ 60 ## Newest reviews (15 of 70) ### 2/5 — Only worked ONE cycle *2021-08-31, version 1.0.12* I was hopeful that the amount of money I spent on the kit that would work until I at least ran out of testers, but I guessed wrong! Don’t waste your money! ### 3/5 — Controlling! *2021-07-06* This app & the stick are fantastic for tracking ovulation. Due to my period not being regular, the app demands to test far too early… I’m not wasting sticks! So I start to test closer to the time I’m estimated to ovulate. The app literally argues with you to say stop testing, too late. It’s infuriating and rude to try to control when I should test. **Developer response:** Thanks for your feedback, we will pass on your comments to the relevant department. Please note that the app will advise to start testing depending on your shortest cycle. If your cycles are usually longer, you can change your cycle information in the menu. We hope this helps! ### 2/5 — Can’t edit cycle *2020-12-16, version 1.0.12* This app needs some serious updates.... If you forget to log your period one day, the app refuses to let you go back and edit/enter a day?! So now it thinks my cycle count is all out of whack. Considering this app’s entire purpose is to track these types of things, you would think it would be more user friendly? I don’t recommend this app. ### 3/5 — No verification email *2020-10-13* Update - it seems as though the problem has been fixed and I am now able to use. The developer responded to me review which was much appreciated Unable to use the app as the verification email doesn’t come through. Opted for the more expensive version of the ovulation tests in order to use the app which is pointless now. When is this problem likely to be fixed? **Developer response:** We are sorry this happened. We were aware that there were a technical issue, however, this has now been resolved. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number:002103238A. We hope this helps! ### 2/5 — App OK, Product Seems Faulty *2020-08-16, version 1.0.12* I was excited to use the Clearblue Ovulation test when I first got it. It worked well for my first two cycles. On my third cycle, it went from low to high and never reached peak. I decided to test it on water on the 7th day, after 6 days straight of high. It read high on that test. There is no way water can be fertile. I tried calling the 1800 # during normal business hours but they were not accepting calls. This product may need more upgrades to work out some kinks. I had to move on to a different ovulation test altogether that allows for less technological errors. I can’t afford to waste any time on faulty tests. **Developer response:** We are sorry that you felt that test did not work. Your results are personal to you as every woman is unique. When High Fertility is displayed, it means that the holder has detected an oestrogen rise. The holder is an electronic device that has a program, from the 1st day of High Fertility; the holder will carry on showing you high fertility every day until it detects the LH surge. So you can put it water or any other liquid, the holder will not go back to Low. We advise that you stop testing after 9 days of High. We hope this helps! ### 2/5 — Compare tab removes day display when scrolling *2020-07-06* Hi the app is pretty good, but when you select the compare tab and scroll the data from previous cycles which shows the day of peak fertility disappears. Please fix this issue. If you go to another tab and then come back to compare it shows the days but as soon as you scroll it disappears. **Developer response:** Thanks for your feedback, we will pass on your comments to the relevant department. ### 1/5 — It doesn’t work at all *2020-05-22, version 1.0.12* I downloaded the app, but when it opened it’s show a black screen. I deleted and re-download and still the same problem . ### 1/5 — Should have an app for all devices *2020-04-23, version 1.0.12* There is a huge need for an app to track ovulation test results and I was expecting ClearBlue to have one - only to find that they only have it for a special Bluetooth tester kit, not the advanced digital one that I bought. They should make an app that is compatible for all their kits - just have a drop down option of which kit you’re using and have the app go from there. I haven’t been able to find a single app that tracks general ovulation results, which is so so frustrating. I’ve found that the Flow app is about 3-4 days off on the prediction (when compared to my test results) as has no means to record ovulation cycle manually. The PreMom app isn’t compatible with Clear Blue results and doesn’t allow manual input tracking of ovulation tests either. For a big company such as ClearBlue, they really ought to be the leader in ovulation tracking in the app market. Disappointing that they only have one app for one of their kits and that’s it. **Developer response:** We are sorry you feel like the Clearblue App is not suitable for you. The App has been designed centered around a women using an ovulation test to help her try to conceive. The Clearblue Connected Ovulation Test was specifically designed in a way to automatically upload your results into the App using Bluetooth. Therefore, all our other Ovulation tests are not compatible with the App.If you wish to use the App, which stores up to 6 cycles of information and allows you to record your ovulation test results and much more, you will need to purchase the Clearblue Connected App. Clearblue team ### 3/5 — Manual Entry Needed *2020-04-10, version 1.0.11* I’ve had this app for a while, it worked well for about 1 year. But now it will not sync with my phone no matter what I try. There’s no way for me to record my results into the app manually and I cannot find a new testing kit with Bluetooth capability in my area so I have all of these sticks specifically for this app and I have to record everything elsewhere. **Developer response:** We're sorry this happened. We know this is an important time in your life and would like to learn more so we can help. Please call us on the number written on the box and mention reference 002068380A. Please have your test and packaging handy. We'd love to hear from you! ### 3/5 — Good when it works *2020-04-03, version 1.0.11* This has been so finicky. The test results just won’t sync to my phone at random times. I finally got my peak today but it won’t sync to the app. No Bluetooth symbol but the asterisk is there. First month trying naturally after an ectopic pregnancy. Such a bummer. ### 2/5 — The won’t even open *2020-03-12, version 1.0.11* I spent extra on this so I could import the information into an app and the app won’t even open. I’ve already updated the app and it still won’t work. Please fix this issue. ### 1/5 — Unreliable! *2020-02-25* I can’t fill in the information for certain dates (important dates such as period due) so nothing makes sense on the calendar. It doesn’t state when my next period is due and I can’t look ahead to future months it’s just stuck on this month. After paying over £40 for the testing kit I am very disappointed in it all and will be requesting a refund. As others have stated it can be a stressful time ttc and when you pay good money for a testing kit you expect it to work. This app is not good at all, I do not recommend. **Developer response:** We're sorry this happened, Sophie. We know this is an important time in your life and would like to learn more so we can help. Please call us at 0800-917-2710 and mention reference 002059422A. Please have your test and packaging handy. We're open Monday through Friday from 07.00-15.00 and will be glad to assist you. We'd love to hear from you! ### 1/5 — Incompatible with new IPhones - don’t waste your money *2020-01-05* Since upgrading to the new IPhone the app won’t load. I have deleted and reinstalled the app. The iPhone has the latest IOS installed. Disappointing and frustrating user experience. Don’t waste your money. **Developer response:** We're sorry this happened. We know this is an important time in your life and would like to learn more so we can help. Please call us on the number written on the box and mention reference 002049446A. Please have your test and packaging handy. We'd love to hear from you! ### 1/5 — Awful *2020-01-03* For something women are relying on for probably the most important information of our entire lives this app is truly terrible, it’s currently telling me my period is due on cycle day 9 and that it’s too soon to test despite the fact my period finished 3 days ago and I’m obviously heading into fertile time. Awful unreliable waste of money. **Developer response:** We're sorry this happened, Katie. We know this is an important time in your life and would like to learn more so we can help. Please call us on the number written on the box and mention reference 002049440A. Please have your test and packaging handy. We'd love to hear from you. ### 1/5 — Not even worth one star *2019-12-29, version 1.0.11* App won’t even open after getting the iPhone 11 Pro max. Needs updating bad. And before you send a generic message I bought the kit over a year ago do I do not have any packaging to call them with. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t update past days *2021-03-08, version 1.0.12* It’s annoying. The holder works fine and the app is really basic but if you forget to update you can’t go back and add information. So it changes your information. Being able to go back and add stuff would be super helpful. ### 1/5 — 😭 *2021-02-01* I was unable to use the app as I never received the wake up Stick to link the stick to my app. Very disappointed this was the only reason for buying the kit. Waste of £20 down the drain **Developer response:** We are sorry this happened. Please note that the Connected Ovulation test is sold in a box of 25 test-sticks. If you have purchased a box of 10 or 20 test-sticks, it is likely to be the Advanced digital Ovulation and it does not come with a wake up stick. If you have purchased the correct product, please call us on please call us at 0800 917 2710 and mention your reference number:002131030A, we will be able to help you! ### 1/5 — No verification email *2021-01-26* I’ve had no verification email. I’ve searched all my inboxes over the past three days. I tried to log in and it told me I’m already registered so I selected ‘forgotten password.’ A prompt said I’d receive an email. I have not received this either. What’s the point in spending £50 on this particular test? Very disappointing that I can’t use the unique function which made this testing kit stand out amongst the others. **Developer response:** We are sorry this happened. We were aware that there were a technical issue, however, this has now been resolved. It can take a bit of time for the email verification to be sent. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number:002127873A. We hope this helps! ### 1/5 — No verification email and can not get through to help *2020-11-20* No verification email has been sent and have been on hold for 20 minutes and still waiting. **Developer response:** We are sorry, it usually takes up to 24h to receive the verification email. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number: 002114734A. We hope this helps! ### 1/5 — Don’t Bother Downloading *2020-10-08* Prime time for me to start using this app today and I tried signing up days ago so I’d be ready. I haven’t received my verification email after requesting it over 20 times across two different emails. Absolutely gutted. Biggest waste of money! ZERO STARS **Developer response:** We are sorry this happened. We were aware that there were a technical issue, however, this has now been resolved. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number:002104465A. We hope this helps! ### 1/5 — No email verification *2020-10-05* They have this issue since mid September! It's just a verification email. And they don't know when it will be sort it. This product is more expensive because you can use the app and they tell you that you can still use them without the app. It's ridiculous. **Developer response:** We are sorry this happened. We were aware that there were a technical issue, however, this has now been resolved. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number:002103243A. We hope this helps! ### 1/5 — I can’t even get in the app *2020-10-03* I have waited a whole day for my verified email to come through! I can’t even find any help for support with this or sign up with a different email to see if I can have better luck with another one. Could someone please fix this issue? **Developer response:** We are sorry this happened. We were aware that there were a technical issue, however, this has now been resolved. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number:002103241A. We hope this helps! ### 1/5 — C *2020-09-22* I specifically bought this product as I was really keen to use the app. I have not been able to sign up to even log on to the app for the past ten days however!! So whilst I have the product I am not able to use it alongside the functionality of the app. This is incredibly disappointing and frustrating!! I understand there is an issue with a third party but I wish there was some other way to fix this so that I can actually use the app!! **Developer response:** We are sorry this happened. We were aware that there were a technical issue, however, this has now been resolved. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number:002103223A. We hope this helps! ### 1/5 — Can’t verify email address to use app! *2020-09-19* Terrible app,been trying for 4 days to verify my email address to no avail! And still no email received from app to do this! Disappointed.. wasted my money and should have bought a normal test kit **Developer response:** We are very sorry for the issue you have experienced with verifying your new account. We are aware that there is an issue with one of our suppliers that is affecting verification e-mails and we are working hard to resolve this. In the meantime, you can use your Holder and test sticks without connecting to the app, to identify your fertile days. Once your account is verified, all the data can then be transferred from your Holder to the app. ### 1/5 — Stopped working and lost data *2020-06-23* App stopped opening at all... lost all my data... not impressed at all!! If I delete and reload it’s to start all over... lucky I was tracking with another brand too... but I’ll stick with that one now!! **Developer response:** We're sorry this happened. We know this is an important time in your life and would like to learn more so we can help. Please call us at 0800-917-2710 and mention reference 002083450A. Please have your test and packaging handy. We're open Monday through Friday from 07.00-15.00 and will be glad to assist you. We'd love to hear from you! ## Most praised reviews (10 highest-rated) ### 5/5 — Easy as the instructions said *2022-09-26, version 1.0.12* Worked well, had a sync issue but that was easily fixed. Best of luck to you blessed folk out there, and enjoii the ride. It’s gotta be an amazing thing to have a child in such good times globally, probably the best time ever if our recorded history is accurate. Its nothing short of a miracle though to bring someone with intent into this life we share. Your gonna do great, when it really comes down to the wire, people are amazing miraculous creatures after all. ### 5/5 — So far so good but with a suggestion *2020-06-28* First month using and so far so good but it would be really handy to have a section where you can write notes for each day. It would allow input of symptoms to compare each cycle and see if anything is different ### 5/5 — Amazing 😅 *2020-02-26* This app has helped me to know how long my cycles are & it’s truly amazing so far I’ve been able to log important data such as periods and ovulation I’m current on day 2 of high fertility and I honestly could be any happier thank you!🙏🏻 ### 5/5 — Unable to open since getting iPhone 11 Pro Max *2019-12-28* Since getting the new iPhone unable to open the app. Doesn’t appear that it needs and update but unable to use this or the ovulation test kit. **Developer response:** We're sorry this happened. We know this is an important time in your life and would like to learn more so we can help. Please call us at 0800-917-2710 and mention reference 002048695A. Please have your test and packaging handy. We're open Monday through Friday from 07.00-15.00 and will be glad to assist you. We'd love to hear from you! ### 5/5 — Worked great!!! *2019-05-08, version 1.0.6* I LOVE this app and recommend Clearblue to everyone I know. Worked the first time we used it, and now our babe is 4 months old! Thank you so much!!! ### 5/5 — Worked the first month we tried! *2018-11-01, version 1.0.6* Using the sticks we discovered ovulation happened later then usual in the cycle for us. We read somewhere that timing BD’ing for the period when your hormones START to surge instead of the day of is more likely to be successful. Worked the very first month for us and now we are 12 weeks along! **Developer response:** Congratulations! :) ### 5/5 — Great Test *2018-09-06, version 1.0.6* I am recently using the kit right now and have been able to finally reach peak fertility, as the developer said you will show high fertility until peak fertility is detected, it says it in the app. Ask for as the syncing. Making sure your iPhone is updated will allow you to use the best and current version of Clearblue, I hope that helps. **Developer response:** Thanks for taking the time to leave a review! Good luck on your TTC journey! 1965396A ### 5/5 — User Friendly! *2018-02-22, version 1.0.3* I received this product in return of my honest and helpful review. I loved this product! It was super easy to upload to my phone, the instructions were clear and it was accurate when compared with my other ovulation predictor kits. My only complaint is that you can’t test for 48 hours after your first PEAK reading. I truly need to be able to see a second PEAK day as my husband and I are also gender swaying. Overall I loved this product, if there are coupons or discounts in the future, I will definitely look into using this again! **Developer response:** Thanks for your review Aubrey! ### 4/5 — Love the product and app *2021-03-01, version 1.0.12* Love that I can easily track everything with a app especially with ttc being so crazy. Also love how easy it is to read with the smiley faces. Only thing I wish is that the quality of the test was a bit better I only seem to hit peak days and don’t get any high days. Also the price is high for the product. For that much money wish some pregnancy test came with it. Lastly wish the app had a spot to share pregnancy test results with others. **Developer response:** Thank you for your feedback Niki. We will pass your comments to the relevant department. Please note that it can happen to go from Low to Peak Fertility. We want to reassure you, this is possible, it indicates that the estrogen rise and the LH surge occurred at the same time and when that happens, the holder goes straight to Peak Fertility. We hope this helps! ### 4/5 — One small Enhancement request *2019-06-13, version 1.0.6* Love the app and it’s been super helpful for us to track my cycle and make sure we’re getting after it when it’s most effective. ;-) Would love to be able to add notes or comments in the app as well, though. When you click on “add data” it’s limited to sex, spotting, or period flow but sometimes I have more qualitative information I’d like to track alongside my cycle days. Very helpful and convenient otherwise!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*