# ClearCaptions Mobile — Captioned phone calls

> Mobile app providing real-time captions for phone calls for individuals with hearing loss. (iPhone/iPad app by ClearCaptions, LLC.)

- Source: https://appshunter.io/ios/app/clearcaptions-mobile/id1389230518 (this page in markdown: same URL + `.md`)
- Developer: [ClearCaptions, LLC](https://appshunter.io/developer/1201430090)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.40/5 from 1,847 App Store ratings · 78 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 105 MB
- Languages: American English
- Released: 2019-03-23
- Data updated: 2026-09-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/clearcaptions-mobile/id1389230518/reviews.md

## What is ClearCaptions Mobile?

See every word your callers say. 

From the provider of innovative in-home phone captioning comes this mobile version for individuals with hearing loss. Wherever you go, you can enjoy captioned mobile calls so you’ll never miss a word. 
This service is available at NO-COST to individuals whose hearing loss inhibits their phone use — no contracts, no fees, no hidden charges. ClearCaptions Mobile gives you the most accurate, near real-time captioning of what your caller says. 

ClearCaptions is an FCC-certified service made possible through a federally-funded program.

Features:

•	Free account with a personal ClearCaptions Voice phone number for captioned calls
•	Captions for incoming and outgoing calls
•	Free voicemail with captions
•	3-way calling
•	Call waiting
•	Call contacts from iPhone contact list
•	Call favorites
•	Call history with saved captioned calls
•	E911 support
•	Caption font and color adjustment
•	Bluetooth® enabled

ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.

## Key features

- Real-time call captioning
- Free personal phone number
- Captioned voicemail
- 3-way calling
- Call waiting
- Adjustable caption font and color
- Bluetooth support

## What do users think of ClearCaptions Mobile?

Overall sentiment: mixed

**Pros**

- 🙌 Helpful for hearing-impaired users
- 👍 Improves phone accessibility
- 💯 Life-changing service
- 🤝 Great customer support

**Cons**

- 🐛 Unreliable call quality and connectivity
- ⏱️ Delayed captions and transcription
- 🤖 Inaccurate automated transcription
- 🔒 Privacy concerns with caller ID

**Commonly reported bugs**

- Frequent app crashes
- Missed calls and voicemails
- Issues with password recovery

**Most requested features**

- Ability to save call transcripts
- Improved compatibility with other devices
- More language support for transcription

## Recent user reviews (10 of 78)

All indexed reviews: https://appshunter.io/ios/app/clearcaptions-mobile/id1389230518/reviews.md

### 5/5 — Thank You

*2026-07-21, version 3.1*

Clear Captions saved my life. Feels awesome to hear my grandkids and everyone around me.  I’ll give you 300%thank you for your service

### 1/5 — Mobile app

*2026-07-16, version 3.1*

It constantly worked poorly or not at, I finally deleted it.

### 1/5 — Scammers are calling my line

*2026-04-02, version 3.1*

Is there a way to black them

### 2/5 — Home phone

*2025-12-28, version 3.1*

How can I start back getting these calls back on the phone instead though this app I rather receive calls on the clear caption phone provided to me

### 1/5 — Worthless nonsense even if it’s free

*2025-11-08, version 3.1*

There are multiple FCC authorized providers of free captioning services.  I chose this one originally because it was the least intrusive to my privacy.  I should have done more research.  Their setup and password recovery systems are entirely call based (which is odd for a company dedicated to ensure people who can’t hear have access to phones).  They voicemail setup is entirely audio, as opposed to the system that Apple and presumably Google have been using on their phone apps for decades now.  The app has an option for password recovery, but it doesn’t work.  As stated previously that all has to be done over the phone.  As a user, I knew more about the call forwarding process than tech support.  Finally, they couldn’t understand or resolve why calls suddenly stopped coming through to me.  I was willing to work with them right up until the moment I discovered they were “stealing” my voicemail messages.  I had that happen to me before…I WON’T let it happen again!  Even free this software if not worth it!

### 5/5 — Mobile app

*2025-09-06, version 3.1*

Thank you for developing the app. This is not meant to be a negative, but rather to let the app developer know of an issue. It was working wonderfully until an iPhone update. I decided to delete and reinstall the app but did not remember password. If you tap on forgot password and enter your email address it crashes. Hopefully that is something they can overcome in the next update.

### 5/5 — Essential Service

*2025-08-19, version 3.1*

After my stroke, I was able to read & speak normally but I was unable to understand what people said on the phone, TV & Radio because of a  receptive language aphasia disability.  ClearCaptions allows me to call people and receive calls because I can read the transcription of the conversation.  Life saving device.  I highly Recommend Clear Captions to people that cannot understand conversations.

### 1/5 — Rings to vm

*2025-07-25, version 3.1*

Clear captions phone rings strait to voicemail. or it rings to my cell phone. uninstalled the app. now it just goes strait to voicmail. missed call dot. just aggravated and annoyed at this point.

### 1/5 — Not working at all ever.

*2025-05-05, version 3.1*

Not working it’s terrible!

### 5/5 — Great service

*2025-04-12, version 3.1*

I had a long talk with my friend! The size of the font is Larry enough to read .
Thanks for the service.

## Frequently asked questions about ClearCaptions Mobile

### What does ClearCaptions Mobile do?

ClearCaptions Mobile provides real-time captions for all your phone calls, allowing individuals with hearing loss to see every word spoken by their callers. It ensures you never miss a word during conversations, including incoming and outgoing calls.

### Is ClearCaptions Mobile free to use?

Yes, the service is available at NO-COST to individuals whose hearing loss inhibits their phone use. There are no contracts, fees, or hidden charges associated with using ClearCaptions Mobile.

### What are the key features of ClearCaptions Mobile?

Key features include a free account with a personal ClearCaptions Voice phone number, captions for incoming and outgoing calls, free captioned voicemail, 3-way calling, call waiting, and the ability to call contacts from your iPhone contact list. You can also adjust caption font and color and use it with Bluetooth devices.

### Who is this app intended for?

This app is specifically designed for individuals with hearing loss who find it difficult to use a standard phone. It is an FCC-certified service made possible through a federally-funded program.

### Where is ClearCaptions Mobile available?

ClearCaptions Mobile is available in the United States and its territories only. Federal law restricts the use of internet protocol captioned telephones with captions turned on to registered users with hearing loss.

## Version history (last 5 releases)

### 3.1 — 2023-12-07

version 3.1.1

### 3.0.0 — 2023-08-31

Captions on/off and updated Drivers

### 2.4.2.2825 — 2020-06-25

- Various bug fixes and stability improvements.
- Enhanced contact attribute support.

### 2.4.0.2678 — 2020-04-30

-Native iPad support.
-Various bug fixes.

### 2.3.3.2650 — 2020-02-27

- Various bug fixes.
- General optimizations and usability adjustments.

## Apps similar to ClearCaptions Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CaptionCall](https://appshunter.io/ios/app/captioncall/id1529823668) | 4.8 (3,551) | Free | Utilities |
| [InnoCaption: Call Captioning](https://appshunter.io/ios/app/innocaption-call-captioning/id1333988644) | 4.7 (11,846) | Free | Utilities |
| [Rylo: Live Call Captioning](https://appshunter.io/ios/app/rylo-live-call-captioning/id1514154600) | 4.6 (3,528) | Free | Utilities |
| [Live Transcribe](https://appshunter.io/ios/app/live-transcribe/id1471473738) | 4.6 (7,712) | Free | Utilities |
| [AlwaysHome Mobile](https://appshunter.io/ios/app/alwayshome-mobile/id1225004671) | 4.8 (2,944) | Free | Utilities |
| [T-Mobile IP Relay](https://appshunter.io/ios/app/t-mobile-ip-relay/id542802329) | 3.1 (87) | Free | Utilities |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*