# Clearent IDTech Diagnostics — Diagnostics utility

> Bluetooth diagnostic utility for VP3300 payment card readers. (iPhone/iPad app by Clearent, LLC.)

- Source: https://appshunter.io/ios/app/clearent-idtech-diagnostics/id1532666716 (this page in markdown: same URL + `.md`)
- Developer: [Clearent, LLC](https://appshunter.io/developer/1434713487)
- Category: Business, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.2 · 4 MB
- Languages: English
- Released: 2020-10-07
- Data updated: 2026-06-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/clearent-idtech-diagnostics/id1532666716/reviews.md

## What is Clearent IDTech Diagnostics?

This app will allow you to connect via Bluetooth to see how your VP3300 reader is configured. Just enter the last 5 digits of the serial number printed on the bottom of the reader and once connected it will read through some key parts of the configuration and give you a summary. 
The information can be helpful when Clearent tries to diagnose any reader issues.

## Key features

- Bluetooth connectivity
- VP3300 reader configuration check
- Serial number entry
- Configuration summary
- Issue diagnosis support


## Frequently asked questions about Clearent IDTech Diagnostics

### What is Clearent IDTech Diagnostics used for?

Clearent IDTech Diagnostics is a utility app that allows you to connect via Bluetooth to your VP3300 reader. It checks and summarizes key parts of the reader's configuration, which is helpful for diagnosing any reader issues.

### How do I connect Clearent IDTech Diagnostics to my VP3300 reader?

To connect, you need to enter the last 5 digits of the serial number printed on the bottom of your VP3300 reader. Once connected via Bluetooth, the app will read and display the configuration summary.

### Is Clearent IDTech Diagnostics free to use?

Yes, Clearent IDTech Diagnostics is completely free to download and use. It is available at no cost to all users.

### What devices does Clearent IDTech Diagnostics support?

Clearent IDTech Diagnostics is supported on iPhone, iPad, and iPod devices. It is designed for Apple's mobile operating system.

### How often is Clearent IDTech Diagnostics updated?

The app was last updated on July 22, 2022, with version 1.9.1. This indicates it receives periodic updates to maintain functionality and compatibility.

### What is the age rating for Clearent IDTech Diagnostics?

Clearent IDTech Diagnostics has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions.

### Does Clearent IDTech Diagnostics have ads?

No, Clearent IDTech Diagnostics does not contain advertisements. The app is ad-free, providing a clean user experience.

### What information does Clearent IDTech Diagnostics provide about the VP3300 reader?

The app provides a summary of key configuration settings for the VP3300 reader. This information is valuable for troubleshooting and ensuring the reader is set up correctly.

## Version history (last 5 releases)

### 1.9.1 — 2022-07-22

App has been upgraded to xcframeworks. The messaging displayed as you are interacting with the reader and running a transaction has been updated to make a little more sense.

### 1.8 — 2021-12-29

Upgraded to clearent cocoapod 3.0.3. This brings in the latest IDTech framework (1.1.116.015) which includes some bluetooth connection fixes.

### 1.7 — 2021-03-18

Contains update related to running the transaction demo. The transaction wont timeout if in the middle of reading the card from the reader

### 1.6 — 2021-01-16

Showing the bluetooth adv. interval, stand by time, and sounds configuration

### 1.5 — 2021-01-05

Show the stand by time. If its set to 255 seconds the reader has been configured with the maximum length.

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## More apps by Clearent, LLC

- [PayBridge](https://appshunter.io/ios/app/paybridge/id1473020530)
- [Clearent Virtual Terminal](https://appshunter.io/ios/app/clearent-virtual-terminal/id1503375898)
- [Clearent Device Configurator](https://appshunter.io/ios/app/clearent-device-configurator/id1506631708)
- [Xplor Pay Mobile](https://appshunter.io/ios/app/xplor-pay-mobile/id1664599143)

All apps by Clearent, LLC: https://appshunter.io/developer/1434713487

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*