# Clearlight® Sauna Connect App — user reviews > 62 indexed App Store user reviews of Clearlight® Sauna Connect App by Clearlight Sauna, rated 1.29/5 from 94 ratings. - Source: https://appshunter.io/ios/app/clearlight-sauna-connect-app/id1642607372/reviews - App overview in markdown: https://appshunter.io/ios/app/clearlight-sauna-connect-app/id1642607372.md - Rating breakdown: 5★ 4 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 85 ## Newest reviews (18 of 62) ### 1/5 — Junk, waste of time *2025-08-07, version 1.0.1* Don’t even bother installing this app. It’s an embarrassment. ### 1/5 — The Worst *2025-06-18, version 1.0.1* App’s interface is dreadful. The worst. Unable to get it working. Can’t believe such a premium expensive product provides this clunky app. Reflects badly on the brand. ### 1/5 — MISERABLE *2025-05-02, version 1.0.1* It does NOT work AT ALL. Zero parts of this app are operational. Complete embarrassment to Clearlight. Literally shameful ### 1/5 — GARBAGE-No connection with 2.4 router *2025-04-11, version 1.0.1* I’ve been working on this for months and I’ve finally given up. The app absolutely will not connect to the sauna. I have even purchased a new router that ONLY has a 2.4 connection just to get it to connect. It still will not connect to the sauna. Complete garbage. So very disappointing considering the $10,000 I just spent on the sauna ### 1/5 — AWFUL *2025-02-10, version 1.0.0* Countless attempts to connect to the sauna …no dice. App and company are terrible ### 1/5 — Doesn’t work *2025-02-08, version 1.0.0* The app is supposed to be a fancy remote for their sauna. It doesn’t work. Can I just get a cheap remote? ### 1/5 — Broken app *2025-02-05, version 1.0.0* Doesn’t work. Expensive saunas from Clearlight with technology that is from 10 years ago. Pretty embarrassing ### 1/5 — Terrible *2025-02-05, version 1.0.0* This app is terrible. I’d give it 0 stars if I had that option. It does not work with my sauna ### 1/5 — Does not work *2024-12-24, version 1.0.0* The app is said by I work only if I buy and setup a new dedicated router. Not happening. Please fix for everyone that is living in the 2000s ### 1/5 — WiFi will not connect *2024-12-17, version 1.0.0* I’ve done everything possible on all 3 apps and still will not connect. Maybe they should collect data because it seems to be a big issue!! ### 1/5 — Horrible *2024-11-02, version 1.0.0* Been waiting on clear light for over a year. They then say they will ship an android device and a router to make it work. Doesn’t. I seldom if ever write reviews but this app and their service is perhaps the worst I’ve ever experienced. Judging from the other reviews, I’m not alone. I wish I had bought another sauna. ### 1/5 — Don’t waste your time *2024-10-02, version 1.0.0* There’s no possible way they’ve tested this. It’s simply does not work even in a controlled environment under 2.4 GHz as they suggest it does not work. Give me the time. It appears they don’t care either so if you haven’t yet thought the Wi-Fi kit , save your money ### 1/5 — Possibly the worst app I’ve ever used *2024-08-21, version 1.0.0* This is a mindblowingly dreadful app. From the forced landscape mode, to the font size, to the lack of ability to paste a password. And that’s before you even get to the functionality of connecting the app to the really expensive sauna you just bought. TLDR it didn’t connect, after many attempts. As the remote ability to turn on the sauna is something you want to know works safely, having zero confidence in this app (and back end service) made it an easy decision to give up and delete the app. It is pretty surprising this app even passed app review. Even more surprising that a company selling a very premium sauna, couldn’t get some basic application development done. ### 1/5 — No connection with 2.4 router *2024-07-23* I’ve been working on this for months and I’ve finally given up. The app absolutely will not connect to the sauna. I have even purchased a new router that ONLY has a 2.4 connection just to get it to connect. It still will not connect to the sauna. Complete garbage. So very disappointing considering the $10,000 I just spent on the sauna ### 1/5 — App connection doesn’t work *2024-07-15, version 1.0.0* Spent over 2 hours trying to get the app to connect to my sauna and nothing. Very very frustrating as we want to be able to turn this sauna on remotely while outside to time our return perfectly to get in. Ugh. When will the app work? All the reviews over the past 2 years are predominantly the same - very disappointed ### 1/5 — Trash *2024-07-08, version 1.0.0* This app is total trash. An $8k sauna warrants an amazing app—this ain’t that. ### 1/5 — Lake of care *2024-05-09, version 1.0.0* When spending so much money on a sauna one would expect an app that worked. This is not the case. This app fails over and over. Locks up and has constant connection issues. Please fix this, it’s been years now. ### 1/5 — Abysmal *2024-04-03, version 1.0.0* The worst! Two plus weeks of correspondence and absolutely no resolution. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-05-01, version 1.0.1* It worked until it didn’t all the trouble shooting didn’t fix it. The app is literally useless ### 1/5 — Wifi *2026-04-18, version 1.0.1* Does not connect to wifi. ### 1/5 — Worthless *2026-04-04, version 1.0.1* This is a horrible app. Followed the directions to the letter and still cannot connect my sauna with my phone. Clearlight you can do better. ### 1/5 — Terrible *2026-03-31, version 1.0.1* Worst app on the app market. I would find another sauna if you are looking for a WiFi feature and a good user interface ### 1/5 — Horrible App *2026-03-01, version 1.0.1* This has to be the worst app I have ever downloaded. I spent 10k on a sauna and was told I could still least turn it on remotely. This thing doesn’t even get past the landscape mode page 1. Nothing on this app works and now I have a sauna in my guest house that can’t be preheated as promised. ### 1/5 — Terrible *2026-01-12, version 1.0.1* I am stunned that in 2025. This is the best they can do for an app. It never connects, is very frustrating to set up. The font is ridiculously small. Had I known the app was of such poor quality I never would’ve purchased this sauna. ### 1/5 — Worst *2025-12-15, version 1.0.1* Worst app I have ever seen. Unfortunate having spent so much on the sauna. ### 1/5 — Worst App *2025-09-23, version 1.0.1* This would have to be the worst app that I have ever come across. Every few days the app removes the sauna that I have installed, waste of time using this app. I wish I could give it no stars as a rating. ### 1/5 — So bad, how can you be this bad… *2025-09-15, version 1.0.1* Hard to understand, and I think I’m pretty capable when it comes to tech. I did all that was instructed, and more. Hard to believe how terrible this app is to get to work. Do better Clearlight! You’re right in the middle of some of the best colleges in the country that excel in tech, and yet you can’t figure this out. So much money for a sauna, and such a pathetic app to dump on your customers base. Acknowledge some get lucky, but they are few and far between… ### 1/5 — So Bad *2025-08-15, version 1.0.1* Can’t login. Can’t connect. Can’t find sauna to connect. Times out. Hahahahaha. What a waste of time. ## Most praised reviews (6 highest-rated) ### 5/5 — It works *2023-03-12, version 1.0.0* Had no issues connecting my sauna to the app and like the flexibility in being able to preheat from anywhere ### 5/5 — Perfect *2023-03-08, version 1.0.0* I’m not sure why I allowed the negative reviews to influence my decision to wait on getting this sauna but the app has connected and worked 100% of the time all the time. It is amazing to have it on and running when I arrive home ### 5/5 — Works as promised *2023-01-29, version 1.0.0* Very straightforward instructions and was able to connect quite simply. Used to have a sauna with no ability to connect via remote ### 5/5 — Love it! *2023-01-24, version 1.0.0* Works perfect for us. I love being able to turn it on remotely when I’m not home and it's preheated when I get there. ### 4/5 — Info you need to know. *2024-08-07, version 1.0.0* The app is only android capable. It does not work with apple. So, get an android device used and old on eBay…set it up, and it works properly. No joke. That’s what I’m doing and it works great. ### 3/5 — WiFi is tough - but does work *2025-08-14, version 1.0.1* Took me a good bit of time to get the WiFi functioning, once you get through the process it does in fact work even though majority of reviews says it wont. The 2.4g networking is key, had to get into router and disable the other bands and after enough trial and error it did work. I am able to remote start the sauna and bump up the timing past 1 hour so it helps with preheating when I’m away --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*