# Clearplan+ — user reviews > 13 indexed App Store user reviews of Clearplan+ by Clearplan, rated 3.30/5 from 29 ratings. - Source: https://appshunter.io/ios/app/clearplan-plus/id6451393982/reviews - App overview in markdown: https://appshunter.io/ios/app/clearplan-plus/id6451393982.md - Rating breakdown: 5★ 15 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 11 ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2025-10-13* This app will NOT open & this is the app in need for work . It’s been down for me going on my 2nd week. Please help **Developer response:** We are very sorry to hear that the app will not open and has been down for two weeks. That sounds incredibly frustrating, especially when you need it for work. We understand how important it is for the app to be reliable, and we want to get this fixed for you immediately. To properly diagnose and resolve this kind of persistent technical issue, we need to gather some specific details about your device and the error when the app fails to open. The fastest and most efficient way to do this is by speaking with our technical support team directly. Please call us right away at our dedicated support line so we can troubleshoot this live and restore your access to the app as quickly as possible. Support Phone Number: 817-204-0298 ### 1/5 — Cluster map is terrible *2025-08-24* The new cluster feature isn’t what anyone in the industry asked for. This is a terrible update. Of course, the devs couldn’t care less about what paying customers think. Shame on RDN **Developer response:** Hi Garry! We’ve released a fix for the clustering issue. Please update your app, and your map should return to the normal view. If at any point you’d like to turn clustering back on, you can easily do so from the settings menu. ### 1/5 — Horrible *2025-07-17* The old clearplan was a million times better. New accounts will not show up. After checking in to accounts they do not change. The layout of the app is overly complicated for no reason. Just horrible **Developer response:** Thank you for your honest feedback. We’re sorry to hear that the new version of Clearplan+ isn’t meeting your expectations. We understand how important it is for accounts to display correctly and for the app to be user-friendly. Our team is actively working to improve the overall experience. If you’d be willing to share more details, please reach out to us at 817-204-0298, email: support@recoverydatabase.net or chat us in the app — we’d love to help resolve this for you. ### 1/5 — No good *2025-06-17* New app design is SERIOUSLY FLAWED! Needs immediate fixes. Constantly and slowly refreshes on its own. Map disappears but icons are visible. Basically no Vehicle info anymore. Developers should be FIRED! **Developer response:** Thank you for submitting this feedback. Please send your current app version to us for investigation on this issue so we can work on resolving this for you. Please contact us at support@recoverydatabase.net or by phone 817-204-0298. ### 1/5 — New app…old problems…and new ones! *2025-06-17* Both apps have map issues when routing, I’m so sick of hearing the voice when I try and check in. The voice specifically interrupts music streaming and makes it so it skips and won’t play right. Never had I had any app interfere with music streaming before. You’d think you’d want to make it easier for people who are mostly using this in a mobile setting. On the note of making things worse…WHY did you change it on the new app so that the pertinent infortmation is now the smallest text on the whole page. Again, you’ve made it very clear you had no intentions to design an app made for ease of use in a mobile setting. **Developer response:** Your satisfaction is important to us and we apologize for the issues you've had with the app. Our team would like to obtain more details to get these issues resolved for you. Can you please reach out to our support team by phone at 817-204-0298, email at support@recoverydatabase.net or you can also chat us in the app. ### 1/5 — Terrible new app *2025-04-01* This app redesign team needs to be fired, you can’t read the license plate number because its font is too small, there are hardly ever any stock photos of the cars, you can’t use the map in any good fashion because it can’t load and is laggy just overall terrible quality ### 1/5 — Horrible accuracy, wow really know to make us drivers crazy *2025-01-24* The time y’all spend developing for y’all’s resources and capitalizing on efforts, y’all leave us drivers in the dark with innovation ### 1/5 — Horrendous *2024-10-28* I can’t see how they could possibly make this app worse. I’ve used clearplan for 5 years and have never had any issues out of it. This new app is the slowest, buggiest app I now have. ### 3/5 — Slow and locks up *2025-06-17* This app runs extremely slow and tends to lock up, especially the last few days it’s made it really nearly impossible to even use it. It may be OK if you only have 1000 accounts but anything more than that it tends to not have enough buffer space **Developer response:** We appreciate your feedback and would like to learn more details on the errors you are reporting. Please reach out to us at 817-204-0298 or email at support@recoverydatabase.net. ### 4/5 — Mmm I like it *2026-03-24* There’s new tools and accessibility features inside of clearplan+ that makes it much better and more useful than the original platform. If you can’t find them; you’re not using the platform to the best of its ability. **Developer response:** We are so happy you're loving it! We appreciate the feedback. ## Most praised reviews (3 highest-rated) ### 5/5 — Clear Plan+ *2024-10-18* Good and efficient ### 5/5 — Clear plan -+ *2024-06-25* This apps is faster and more convenient thank you ### 4/5 — Icons *2025-01-23* Love the new app but on here you can’t see the green icon with the eye. Wish they would fix that --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*