# Cleo for Families — For Every Parent and Caregiver

> Family support app for parents and caregivers with expert guidance and concierge services. (iPhone/iPad app by Cleo Labs, Inc..)

- Source: https://appshunter.io/ios/app/cleo-for-families/id1280643227 (this page in markdown: same URL + `.md`)
- Developer: [Cleo Labs, Inc.](https://appshunter.io/developer/1210903484)
- Category: Health & Fitness
- Price: Free
- Rating: 3.67/5 from 159 App Store ratings · 66 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.4 · 97 MB
- Languages: English
- Released: 2018-01-04
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cleo-for-families/id1280643227/reviews.md

## What is Cleo for Families?

Cleo is a free family benefit, offered through your employer or health plan, designed to help parents and caregivers feel more confident and less stressed. 

From the excitement of planning a family and pregnancy to the joys of raising infants, toddlers, and teens, and even the complexities of caring for aging or adult loved ones, Cleo is here to empower you. Through 1:1 guidance, compassionate expert support, and 24/7 resources in an easy-to-use app, Cleo helps you find peace of mind and feel confident in every step you take, making caring for yourself and your loved ones easier and more joyful.

Not sure if your employer or health plan offers this benefit? Don't miss out on feeling more supported — reach out to us at support@hicleo.com.

With Cleo, you get:
• A CONCIERGE TEAM FOR YOUR TO-DO LIST: Cleo’s team can take on the research for everything from finding trusted child care and healthcare providers to researching home services like contractors or movers — all at no cost to you, so you can focus on what matters.

• A DEDICATED HUMAN GUIDE: Upon signing up, you'll be connected with a Cleo Guide: a real human who is there to learn about your needs, challenges, and goals. You can message your Guide anytime for quick questions or schedule a live session for in-depth conversations. Your Guide will then connect you to the most helpful and relevant Cleo specialists, resources, classes, and more.

• VIRTUAL CLASSES AND PEER SUPPORT GROUPS: Take advantage of unlimited peer support groups and educational classes led by Cleo’s network of specialists, including doulas and lactation consultants to career coaches, child development experts, health coaches, elder care specialists, and more.

• PERSONALIZED RESOURCES ON DEMAND: Get expert-backed answers right when you need them. Explore Cleo’s extensive library of articles, support plans, and videos designed to help you feel confident and prepared for any question or milestone. 

• AND MUCH MORE!

Cleo Guides support families in more than 15 languages, allowing you to receive guidance in your native language, so you always feel heard. Cleo’s inclusive care model embraces families from all backgrounds and all paths to and through parenthood. Upon enrollment, invite a partner or family support person to access all features of the Cleo app, so everyone feels connected and supported.

Ready to feel the difference Cleo can make in your family's life? Download the app today and start your journey to a more supported, less-stressed you!

To learn more or get started today, visit hicleo.com/for-families.

“Every service or support I've received at Cleo has been amazing. It's been empowering and personalized and always includes steps I can take right away.”
  - Cleo member testimonial

## Key features

- 1:1 expert guidance
- Concierge team for to-do lists
- Virtual classes and peer support
- Personalized on-demand resources
- Multilingual support

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/cleo-for-families/id1280643227/reviews.md

### 5/5 — Seriously the best support for parents

*2026-01-13, version 61.0.0*

Love my guide. She makes it so much easier to navigate parenting,  it’s like having a coach, therapist, and best friend :)

### 5/5 — Great Support

*2026-01-01, version 61.0.0*

We were matched with Lee who immediately calmed
my fears about having a baby. Chatting with an expert gave me far more confidence and encouraged me to speak up for what I wanted. She was incredible at connecting me into other resources too

### 1/5 — Faulty app

*2025-12-15, version 61.0.0*

The activation code doesn’t arrive even after checking junk box. Couldn’t add my wife.

### 5/5 — Disappointed by lack of email notifications

*2025-09-21, version 57.0.0*

We reached out for support but never heard back. It turned out the response was in the in-app messaging and there was never an email or sms notification along with it.

Overall, really disappointed with the quality of the app and the lack of notifications. It’s holding back what could be a good service.

### 5/5 — Seriously the best support for parents

*2025-07-16, version 53.0.0*

Love my guide. She makes it so much easier to navigate parenting,  it’s like having a coach, therapist, and best friend :)

### 1/5 — Quality has gone down. DO NOT RECOMMEND

*2025-04-08, version 51.0.0*

Constant guide turnover. My first guide was amazing 3 years ago. Really felt like she gave me individualized and personalized support. Now I might as well be talking to an AI agent. Feels like I’m just a number and there’s constant guide turnover. I used to also be able to connect directly to specialists and develop a personalized plan. Now they completely got rid of them, and I have to take a class or it’s a group session with a specialist. Are they going to spend this group session to customize a plan for my kid’s specific needs and follow-up? No. Clearly it’s a cost cutting measure. I used to highly recommend Cleo. No more!!

### 5/5 — Wonderful app, wonderful experts.

*2025-03-13, version 50.0.0*

The app works flawlessly (just minor hiccups but nothing dramatic) and so far all the experts I’ve talked with have been very kind and helpful.

### 1/5 — App doesn’t work

*2024-12-16, version 49.0.0*

Bug on the log in flow

### 1/5 — Garbage

*2024-11-08, version 43.0.0*

Garbage app. Can’t log in. Just loops back to the sign in screen over and over. Reset password twice and still doesn’t work. They should have a desktop site, not just an app.

### 2/5 — Only somewhat helpful

*2024-11-08, version 43.0.0*

This is a benefit provided by my company, and while I appreciate the option, the support is uneven. I think the most useful element of this service is provided caregiving resource suggestions, but in many cases I’ve found more appropriate options on my own. The social worker who is advising me is helpful but the people who answer general questions and connect with specialists need some training.

## Frequently asked questions about Cleo for Families

### What does Cleo for Families do?

Cleo for Families is a free app offered through employers or health plans to support parents and caregivers. It provides 1:1 guidance from a dedicated human guide, a concierge team to help with tasks like finding childcare, virtual classes, peer support groups, and personalized resources.

### What are the key features of Cleo for Families?

Key features include a concierge team that researches services like childcare and home providers, a dedicated human guide for personalized support, virtual classes and peer support groups led by specialists, and on-demand expert-backed resources like articles and videos.

### Is Cleo for Families free to use?

Yes, Cleo is a free family benefit offered through your employer or health plan. There are no direct costs to users for accessing the app's services and resources.

### What kind of support does Cleo offer?

Cleo offers comprehensive support for various stages of family life, including planning a family, pregnancy, raising infants, toddlers, and teens, and caring for aging or adult loved ones. Support is provided through expert guidance, practical assistance with tasks, and educational resources.

### Who is Cleo for Families designed for?

This app is designed for any parent or caregiver who wants to feel more confident and less stressed while managing family responsibilities. It caters to a wide range of family structures and needs, offering support in over 15 languages.

## Version history (last 5 releases)

### 67.0.0 — 2026-07-06

Bug fixes and performance enhancements

### 64.0.0 — 2026-04-20

Bug fixes and performance enhancements

### 63.0.0 — 2026-02-17

Bug fixes and performance enhancements

### 62.0.0 — 2026-01-20

Bug fixes and performance enhancements

### 61.0.0 — 2025-10-22

Bug fixes and performance enhancements

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## Related topics

[cleo for families](https://appshunter.io/ios/topics/cleo-for-families) · [cleo health](https://appshunter.io/ios/topics/cleo-health)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
