# Cleveland Browns — user reviews > 123 indexed App Store user reviews of Cleveland Browns by Cleveland Browns Football Company LLC, rated 4.56/5 from 2,089 ratings. - Source: https://appshunter.io/ios/app/cleveland-browns/id452037529/reviews - App overview in markdown: https://appshunter.io/ios/app/cleveland-browns/id452037529.md - Rating breakdown: 5★ 1,698 · 4★ 137 · 3★ 79 · 2★ 46 · 1★ 120 ## What do users think of Cleveland Browns? Overall sentiment: negative **Pros** - 🐾 Great app for Browns fans - 🎧 Ability to listen to games - 📰 Informative news and updates **Cons** - 🐛 Buggy performance and crashes - 🔇 Radio feature not working properly - 🔒 Location services required for key features - 💸 Monetization issues (e.g. ads, paid access) **Commonly reported bugs** - Tickets not working in the app - App freezing or not loading properly - Radio and audio playback issues - Inconsistent app behavior across updates **Most requested features** - Ability to access season ticket member benefits - Improved ticket management and transfer functionality - Offline mode for listening to games - More customization options (e.g. app icons, mute on launch) ## Newest reviews (15 of 123) ### 2/5 — Radio Volume for games is Throttled *2025-09-24, version 17.8.1* Please for the love of your fans stop throttling the volume of the game broadcast on your app. One already has to be in the Cleveland area to stream game. I just want to listen to game on my speakers or in my headphones without volume being throttled down by 80%. It’s egregious to turn down the volume like this just for games. For what? Please fix this. ### 3/5 — Needs update *2024-09-15, version 17.5.1* I cannot access my dawg rewards and tickets could not be transferred to apple wallet. I had to go through next gen to get tix. ### 2/5 — App needs updated *2024-07-20, version 17.4.2* When I go to my mobile tickets it takes me to the website. This issue needs fixed before the preseason. It doesn’t directly take me to my mobile tickets. This is a problem. ### 2/5 — Tickets *2024-06-01, version 17.4.2* I love the app and the accessibility it gives you for all things browns. Only draw back this year is how you have to access your tickets. I’m a Browns season ticket holder and this year it’s causing you to leave the app all together to get to your tickets, before they just pulled up in the app. Hope this is fixed before the official start of the season! ### 3/5 — More app icons *2024-04-18, version 17.4.2* The latest app refresh changed my app icon. Provide other app icons for those of us who do not like to use a helmet icon. I enjoyed the stripes before but would also like the dawg logo or elf logo as options instead of a plain helmet ### 3/5 — Please have radio muted upon launch *2024-03-18, version 17.4.0* I love the Browns and try to visit the app daily. But is there any way you can have the app on mute when it’s launched? We all aren’t in a place where it’s appropriate to have radio audio blaring upon launching. It would nice if it was auto muted upon launch. I can’t even open the app to check the team news during the day and it’s frustrating. Otherwise a great job! ### 3/5 — Frozen at the stadium *2024-01-13, version 17.3.4* The app froze I couldn’t go to its home page I tried everything to fix it I got so upset I thought I could delete it and reinstall it but now the App Store won’t let me Help I Love my Brownies Thanks! ### 1/5 — Season ticket holders *2024-01-04, version 17.3.4* I handle the tickets for my company via the app but this season it’s been awful. Log in errors constantly or there’s an ad that I can’t X out of. What’s going on?!? Pls contact me. ### 1/5 — Terrible *2023-12-28, version 17.3.4* Absolutely terrible functionality. Impossible to use I got a headache after 5 minutes and deleted the app ### 2/5 — Game tracker needs work *2023-12-25, version 17.3.4* The game tracker is weak. It’s hard to tell what is happening in the game when I can’t watch it live. The ESPN app is far better for tracking the live game. Obviously, you can’t copy ESPN, but I find it’s a better means to follow the game live when I can’t watch it. Also, I live outside of the Ohio area. It’s pretty frustrating that I can’t listen to the home town broadcast of the game on radio through the app. What if you had a small fee add on to be able to listen to the games out of market? Of course, I’d prefer it to be free given I’m on wifi using your app. ### 1/5 — HORRIBLE - Stop the ads!!! *2023-11-18, version 17.3.2* I turned off alerts for all but what I want and you keep sending me garbage advertisements. STOP!! ### 2/5 — Buggy transparent pathetic cash grab. *2023-11-13, version 17.3.2* I want this app to be awesome so badly. However it is not meant to be. The app has dead tabs like the standings tab that does nothing. Random freezes and resets. The radio was super glitchy and barely usable before, now it’s the same but geofenced. Doesn’t seem like a very productive way to grow your fanbase. ### 1/5 — Useless app for people more than 100 miles from Cleveland! *2023-10-29, version 17.3.2* This app use to be the most used app on my phone. Unfortunately they’ve changed their program to only allow listeners from within 100 miles of Cleveland. Absolutely worthless now, thanks NFL for nothin! ### 2/5 — Location services?!?!? *2023-10-29, version 17.3.2* I have location services on and the app still asks me to turn on?!? Ugh ### 1/5 — Turn on location? *2023-10-29, version 17.3.2* Can’t use radio feature unless you turn on location in app right? So where might this setting be in the app!! Oh it doesn’t exist… 🤷‍♂️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Myles Garrett *2026-06-01, version 18.0.0* This team sucks ### 1/5 — Sell the team *2025-10-26, version 17.8.2* App is as horrible as the team is. Requires location to listen to the broadcast, which only works properly 30% of the time. Team has the worst FO, offense and special teams. Only redeeming quality is the defense. They are building a new stadium with tax payer dollars, which unless you’re rich can’t afford. This isn’t LA or NY, go back to Tennessee. ### 1/5 — Audio just shuts off! *2025-10-05, version 17.8.1* The app audio stream for pre and postgame programming always shuts off then you get an error. ### 1/5 — Update crash *2025-08-08, version 17.7.0* App locks me into update but my phone will not load most recent version Old phone not supported Boo hisss ### 1/5 — Radio and location services failure *2024-11-05, version 17.5.5* Can never get the radio feature to work due to the app being a crappy web app. Can’t listen to the radio broadcast of a game streaming anywhere else due to stupid geo fencing . Do better! ### 1/5 — Major F up going on with your app… *2024-10-23, version 17.5.4* There is a major bug with the app. When I try to transfer tickets, it is copying the entire message body and download link into the phone number contact for the message. There is no way to send the text. App is updated. iPhone iOS 16.7.10 ### 1/5 — Missing background noise of game *2024-10-13, version 17.5.4* I’ve been using this app to listen to the game while working on Sundays. This year the radio broadcast is lacking the background noise of the crowd which creates periods of silence and making the play by play sound dead. It’s so bad that I’d rather listen to a static laden broadcast over my old Walkman radio. I’ve tried to contact the browns to let them know but there is no way TO contact them- no email. I suppose I could write a letter. Maybe this is because they get so many angry browns fans letters. But is this really how you should treat your long suffering fans? ### 1/5 — Tickets don’t work in the app *2024-08-17, version 17.5.1* Season tickets will not work in the app for games. They have to be opened from safari then added to Apple Wallet. Super inconvenient and a paid for selling ### 1/5 — Where is my Browns app *2024-01-31, version 17.3.4* What happened to the news updates? All I can get is stadium information. This is not good it’s boring. ### 1/5 — No Radio *2024-01-13, version 17.3.4* I understand the inside 100 miles of Cleveland and you don’t get the “Radio”. I live in Tennessee and can never get the “Radio” to work. ## Most praised reviews (10 highest-rated) ### 5/5 — Brows *2025-08-19, version 17.7.0* I love this app it is the best let’s go brows ### 5/5 — Go Shedeur *2025-08-07, version 17.8.0* I’m getting this app so I could watch Shedeur! ### 5/5 — No Radio. *2024-01-13* I love my Browns App, I had this App for awhile love listening to the radio . On my newer phone the Radio is missing on it 😭 tried to see if it would add it if I opened the app on the App Store , so no it didn’t work , asking for assistance before the playoff game starts in an hour thanks ### 5/5 — Season ticket holder code *2023-12-28, version 17.3.4* This app is hard to locate your season ticket holder pass Tonga discounts on food. Had to pay full price. Not happy ### 5/5 — Woof woof *2023-12-28, version 17.3.4* it is my first game and so far I LOVE it!!! ### 5/5 — Great app *2023-07-27, version 17.2.1* As a browns fan this app helps me watch all the games big W ### 5/5 — Browns app *2023-05-12, version 17.2.0* Nice and you can contact also you get early info and I just like it a lot. ### 5/5 — So good *2023-03-10, version 17.1.0* This app is so avesome ### 5/5 — Need fix *2021-10-29, version 17.0.1* Team Depth Chart Offense missing WRs on right. ### 5/5 — Staying Connected in Enemy Territory *2021-08-22* Love this app! My brother lives near DC and told me this is the app he uses to listen to the Browns games. I live closer to baltimore and with this app I don't have to listen/watch that garbage when the Browns are playing. We're from Elyria - Go Browns! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*