# Cleveland Clinic Express Care > 24/7 virtual healthcare for diagnosis, treatment, and medication. (iPhone/iPad app by The Cleveland Clinic Foundation.) - Source: https://appshunter.io/ios/app/cleveland-clinic-express-care/id906509511 (this page in markdown: same URL + `.md`) - Developer: [The Cleveland Clinic Foundation](https://appshunter.io/developer/468225376) - Category: Medical - Price: Free - Rating: 4.96/5 from 2,603 App Store ratings · 83 written reviews indexed - Age rating: 17+ - Requires: iOS 13.0 · 75 MB - Languages: English - Released: 2017-07-25 - Data updated: 2026-06-09 - Monetization: paid - User reviews in markdown: https://appshunter.io/ios/app/cleveland-clinic-express-care/id906509511/reviews.md ## What is Cleveland Clinic Express Care? Cleveland Clinic Express Care® Online offers 24/7 care from anywhere via your smartphone or tablet.During your virtual visit, a healthcare provider can offer a diagnosis, treatment, and medication if appropriate - no appointment needed. How can Express Care Online benefit me? • Connect in minutes to a healthcare provider save time vs. an in-person visit • Can be used by your entire family, ages 2 and up • $65 or less per visit, with many insurance plans accepted • All visits are secure and confidential. • We treat many common conditions, including cough and cold, sinus infections, allergies, rash, and pink eye • Many Cleveland Clinic providers also offer virtual follow-up visits to select patients If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate. ## Key features - 24/7 virtual care access - Diagnosis and treatment - Medication prescriptions - No appointment needed - Family use (ages 2+) - Secure and confidential visits - Apple Health integration ## What do users think of Cleveland Clinic Express Care? Overall sentiment: positive **Pros** - 🚀 Convenient and accessible - 👍 Friendly and knowledgeable providers - 🚀 Quick and efficient visits - 🚀 Saves time and travel - 👍 Great for follow-up appointments **Cons** - 🐛 Glitchy video/audio connections - 🔒 Concerns about insurance coverage and billing - 🔒 Limitations on prescribing abilities for out-of-state patients - 🐛 Inconsistent user experience when switching providers **Commonly reported bugs** - Providers unable to connect or dropping calls - Issues with insurance coverage and billing - Inability to prescribe certain medications remotely **Most requested features** - Ability to access medical history and past visits - Option to choose preferred provider - Improved accessibility for low-vision users - Seamless integration with primary care providers ## Recent user reviews (10 of 83) All indexed reviews: https://appshunter.io/ios/app/cleveland-clinic-express-care/id906509511/reviews.md ### 5/5 — Fantastic! *2025-11-26, version 12.22.401* This was quick and easy, and dare I say a total pleasure! Easy, convenient and friendly service. ### 5/5 — So fast and easy *2025-06-11, version 12.22.400* It was my first time using the service, and I had the pleasure of dealing with Monica. She was extremely friendly, clear with her communication, and made it a very easy and comfortable experience for me. I truly didn’t realize it would be so user-friendly and fast. I will definitely recommend this service. Thank you. ### 5/5 — Very convenient *2025-06-05, version 12.22.400* Highly recommend ### 5/5 — Excellent first experience *2025-05-19, version 12.22.400* The virtual visit worked very well and I was able to get my concerns addressed very easily. ### 5/5 — Can’t live without it! *2024-08-05, version 12.20.003* Most amazing service and team that ensures I am taken care of across Canada ### 5/5 — Prescription request for CPAP *2024-07-14, version 12.20.003* Service was amazing! Clear and to the point. Since I live in a remote location, where we only have a small clinic, and usually do not have personnel available that can write prescriptions. Hence, this service is great, and saves a lot of hassle, for something so trivial, such as getting a prescription. Thank you so much! Sidney Davis ### 1/5 — Glitchy app *2024-05-11, version 12.20.003* The video connection to doc seems to fail regularly. When it does, the provider simply moves onto the next patient rather than call you. The only choice is to go back to the end of the line. If I wanted a Kafkaesque experience, I could simply go to a walk-in clinic. ### 5/5 — Always love my interactions with online express *2023-12-31, version 12.20.003* Always had good experiences. Highly recommend ### 5/5 — Kari Van Camp *2023-12-28, version 12.20.003* Kari Van Camp is absolutely professional, friendly, knowledgeable and helpful. She’s awesome, Cleveland Clinic is very fortunate to have such a lovely nurse practitioner who really cares and provides wonderful advice . George Wood is brilliant, fantastic, knowledgeable and extremely proactive and helpful . He is really quite the health professional you want to have take care of your health issues. I’m very impressed with his vast knowledge and advise . ### 5/5 — Amazing first experience *2023-12-20, version 12.20.003* Calling NP Collette for my first Express Care Online experience was a game changer! She was so kind and helped me relax as I shared my symptoms. Not only did she have a solution for the urgent issue, she made several other suggestions to manage the concern long term. So grateful not to have to leave my bed to have her diagnose and prescribe for me. Thank you, Collette! ## Frequently asked questions about Cleveland Clinic Express Care ### What is Cleveland Clinic Express Care Online? Cleveland Clinic Express Care Online provides 24/7 virtual healthcare services through your smartphone or tablet. You can connect with a healthcare provider for a diagnosis, treatment plan, and medication if necessary, all without needing to schedule an appointment. ### What conditions can be treated with Express Care Online? The service treats many common conditions, including cough and cold symptoms, sinus infections, allergies, rashes, and pink eye. Many Cleveland Clinic providers also offer virtual follow-up visits for select patients. ### How much does a visit cost? A visit costs $65 or less, and many insurance plans are accepted. This cost-effective option can save you time compared to an in-person visit. ### Is my health information secure? Yes, all visits are secure and confidential. If you use Apple Health, you have the option to share your health information, such as heart rate, blood pressure, and temperature, with the provider during your virtual visit. ### Who can use this app? This service can be used by your entire family, including children as young as 2 years old. It's designed for anyone seeking quick and convenient medical attention for common ailments. ## Version history (last 3 releases) ### 12.23.200 — 2026-05-12 Performance enhancements to increase reliability and speed ### 12.19.103 — 2023-05-31 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.16.106 — 2022-09-28 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ## Apps similar to Cleveland Clinic Express Care | App | Rating | Price | Category | | --- | --- | --- | --- | | [ePRO BI1403-0008](https://appshunter.io/ios/app/epro-bi1403-0008/id1634168620) | — | Free | Medical | | [第27回日本糖尿病教育・看護学会学術集会（JADEN27）](https://appshunter.io/ios/app/27jaden27/id1641453540) | — | Free | Medical | | [悦简单](https://appshunter.io/ios/app/id1642434600) | — | Free | Medical | | [Benchmarc Health](https://appshunter.io/ios/app/benchmarc-health/id1635544500) | 5.0 (1) | Free | Medical | | [SoFOP App](https://appshunter.io/ios/app/sofop-app/id1635623660) | — | Free | Medical | | [Sarhan Obesity Clinic](https://appshunter.io/ios/app/sarhan-obesity-clinic/id1637418060) | 3.0 (2) | Free | Medical | ## More apps by The Cleveland Clinic Foundation - [Cleveland Clinic Today](https://appshunter.io/ios/app/cleveland-clinic-today/id605733460) - [Cleveland Clinic Health Q&A](https://appshunter.io/ios/app/cleveland-clinic-health-q-and-a/id918237122) - [Cleveland Clinic CME](https://appshunter.io/ios/app/cleveland-clinic-cme/id961616118) - [Healthy Brains](https://appshunter.io/ios/app/healthy-brains/id969198444) - [Sideline Guidelines](https://appshunter.io/ios/app/sideline-guidelines/id1014102453) All apps by The Cleveland Clinic Foundation: https://appshunter.io/developer/468225376 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*