# Click & Grow Official — user reviews

> 113 indexed App Store user reviews of Click & Grow Official by Click & Grow OU, rated 2.11/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/click-and-grow-official/id1451077111/reviews
- App overview in markdown: https://appshunter.io/ios/app/click-and-grow-official/id1451077111.md
- Rating breakdown: 5★ 3 · 4★ 3 · 3★ 1 · 2★ 4 · 1★ 14

## What do users think of Click & Grow Official?

Overall sentiment: negative

**Pros**

- 👍 Easy setup and installation
- 📚 Helpful plant information and tips
- 🎯 Plant age tracking functionality
- 🌱 Cute and visually appealing interface
- ⏰ Light timer control feature
- 📝 Note-taking capability for plants
- 🎓 Educational plant facts and details

**Cons**

- 🐛 Persistent login and authentication issues
- 🐛 Frequent app crashes and freezes
- ❌ Limited plant catalog in app vs website
- ❌ Cannot edit plant dates after creation
- ❌ No light/humidity control despite marketing
- ❌ Forced account creation requirement
- ❌ Intrusive promotional notifications
- ❌ Cannot rearrange plant positions
- ❌ Slow image loading from servers
- ❌ Videos don't load or play
- 🔐 Password management issues
- ❌ Cannot delete gardens with plants
- ❌ Bluetooth connectivity problems
- ❌ QR code scanning doesn't work reliably
- ❌ No dark mode option
- ❌ Unresponsive UI buttons

**Commonly reported bugs**

- Email verification loop - cannot complete signup
- Cannot add all plant types to tray despite being in catalog
- QR code scanner fails to recognize valid pods
- Cannot delete plants without repeated errors
- Plants not saving to garden - shows empty after save
- Cannot add plants to 5th tray in C&G 25
- App logs out unexpectedly and won't log back in
- Password reset functionality broken
- Duplicate gardens created after updates
- Garden data lost after app updates
- Login servers unreachable errors
- Facebook and Google login loops
- Unresponsive buttons with no loading indicator
- App crashes within minutes of setup
- Cannot delete account - 'oops something went wrong' error
- Slow and laggy performance overall
- Videos fail to load or play
- Images load extremely slowly from servers
- Bluetooth connection failures on iOS and Android
- App doesn't open or load 90% of the time
- Content doesn't load after successful login
- Plant information not displaying in archive

**Most requested features**

- Dark mode for nighttime use
- Ability to edit plant dates after planting
- Rearrange plant positions in virtual garden
- Photo upload and timelapse feature
- Water level monitoring and alerts
- Humidity and temperature tracking
- Landscape mode for tablets
- Plant wishlist feature
- Ability to name experimental/custom plants
- Gantt chart or calendar view for growth phases
- Checkbox system for growth milestones
- Disable Bluetooth notification pop-ups
- Search function for plant catalog
- Subscription management integration
- Garden-level notes (not just plant-level)
- Ability to delete gardens without removing plants first
- Local data storage instead of cloud requirement
- Troubleshooting guides for common plant problems
- Watering schedule notifications
- Harvest reminders
- Consistent login across website and app
- Google login option
- Temperature unit toggle (Fahrenheit/Celsius)

## Newest reviews (17 of 113)

### 2/5 — Awkward

*2024-07-07, version 1.3.1*

The app gives you the ability to list your plants and provides handy  tips as to what to expect.  

The app does not save your password, so if you use a complex password for security, the “Forgot” password must be used each time to gain access.

### 2/5 — Slow to add any proper updates

*2024-05-02, version 1.3.1*

What about dark mode in the app instead of being blinded in bed at night? What about killing that annoying Bluetooth pop-up message that is completely irrelevant to anybody without a Bluetooth garden I mentioned this about a year ago. I take it you don't care about after-service

### 2/5 — The app can’t save my plants

*2024-01-19, version 1.3.1*

Each time I add plants to the garden on the app and I save them then the app just shows that my garden is empty! I’ve tried many time and still face the same result!

### 2/5 — Pas très utile

*2024-01-01, version 1.3.1*

À moins d’avoir la lampe bluetooth, l’app est complètement inutile sauf pour commander d’autres pods. Et probablement voler vos données lol.

### 2/5 — You rely on tech but your tech is no good…

*2023-11-18, version 1.3.1*

First off, I love the actual garden but your app? Dear lord. As a QA Engineer your app drives me crazy to the point where I’m willing to work for free and test your app because the user experience is awful. The garden and app go hand in hand, it should get a bit more attention.

### 1/5 — Not useful

*2023-01-26, version 1.1.2*

It fails to communicate with the enclosure and the lights are now on on some kind of random schedule. The whole thing is overpriced and underperforming.

### 3/5 — Improvements really needed

*2023-01-11, version 1.1.2*

A basic app for the excellent Click and Grow growing system. You feel it lets the system down though as underdeveloped.
There should be the ability to make notes on each garden, not just individual pods. Surely this couldn’t be that difficult?
Recording ability needs incorporating. It is always nice to look back at the parameters used to achieve your results.

### 1/5 — Not useful

*2023-01-03, version 1.1.2*

Literally not useful. Crashed multiple times within 20 minutes of setup. Attempted to delete account and repeatedly get a “oops something went wrong” message. Can’t even let you delete your account properly. Painful.

### 1/5 — Meh

*2022-12-29, version 1.1.2*

Could be better

### 2/5 — Great product annoying app

*2022-10-26, version 1.1.2*

Signs me out and refuses to sign me back in no matter how many times I change the password on the website it says it is wrong. Too many glitches. I do love the garden though.

### 3/5 — Nice app, but…

*2022-09-20, version 1.1.1*

I’m using the app with my C&G 25 in “freestyle” mode, which works fine apart from:

a) I can’t add pants to the 5th tray. Nothing happens when I tap on it

b) there’s no way to rearrange the trays in the app, or the pods in a tray

Apart from that, it’s a nice app and the regular plant tips are great.

### 3/5 — Still waiting.

*2022-09-06, version 1.1.1*

Still would like to see the ability to display my gardens (9&6) in landscape mode on my iPad the same way I view my garden’s in the real world.
Thanks

### 4/5 — Good, but definitely room for improvement

*2022-08-24, version 1.1.0*

The app is really nicely presented and seems very stable. Although it is a little basic. 

Some things I think would be good:

- The ability to move the layout of plants without having to delete and re-add them in case you need to rearrange the garden as you harvest and plant new plants. 

- I heard that there used to be a timelapse feature for plants where you take photos throughout growth. Would definitely love this back as I already take photos to track growth!

- On the experimental pods setting. The ability to add in germination time & expected life cycle would be fantastic to get the same green progress ring around the plants in the garden view. 

Other than that, really love it! I think it’s a great start to a great product!

### 3/5 — Missing plants

*2022-08-11, version 1.1.0*

I have 3 CG25s from kickstarter, but I can only add the boring plants to each tray, not the peppers and peas and more peppers, strawberry’s or tomatoes, the QR code won’t scan and you can’t search for anything beyond the packs sold with the CG25, please fix :)

### 2/5 — Limited and unhelpful

*2022-08-08, version 1.1.0*

What I was hoping this app would do: 

tell me not just about the seedlings but what conditions it would need once I plant it in my garden. But it doesn’t. Just tells me mostly generic or limited info. 

Make troubleshooting easier-I have never gardened before and this misses an opportunity to help me learn about common problems I might encounter with each plant type. 

Other frustrations: 

why have a water icon if it doesn’t tell you when water is needed?

Its push notifications don’t get through IOS well so I only got notifications for 1 plant out of 8.

### 1/5 — Product is pretty good, app is *still* absolute trash

*2022-05-22, version 1.0.2*

This company needs to redesign its app from the ground up or at least fire its designer and hire someone else. I have Four Smart Garden 9's and the amount of work it takes to clear out existing plants and input new ones is ridiculous. You have to individually rate every plant. Can't delete a garden if it has plants in it (that would have been the easy fix)

### 1/5 — Limited editing options

*2022-05-14, version 1.0.2*

Unable to delete a garden that is no longer in use.

## Most critical reviews (10 lowest-rated)

### 1/5 — Would like to see more

*2026-05-14, version 1.5.2*

The product itself seems great so far- well built and sturdy. But the app is simply lacking for the amount of money paid for the product. Much to be desired. 
The data on plants is not correct - the barcode does not link to the plants in the box. 
The timer for the lights has not been working properly and I can only connect to the device when I am in the room with it? With all of the inexpensive devises I can connect to over WiFi - I was hoping this would be one of them. When I am away or on vacation- I won’t know if the light timer is working or if the water level is low. 

The sensor battery came dead and getting the sensor to connect with the unit was very difficult.

### 1/5 — App is Inoperable

*2026-02-14, version 1.4.3*

I am stuck in a never-ending loop of being asked to verify my email.

### 1/5 — Aplikacja nie ma sensu

*2026-01-01, version 1.4.3*

Ogródek nie ma Bluetooth, więc po co jest ta aplikacja? Można tylko dodać roślinki i o niej zapomnieć. Pic na wodę.

### 1/5 — Cannot connect Bluetooth

*2025-12-24, version 1.4.3*

Try to connect with iPhone and Android too, but cannot make it happen. We use our garden as a normal 9 and not like a 9 Pro.

### 1/5 — Not all Plants Can Be Added to Tray

*2025-07-21, version 1.4.2*

The app is frustrating because it can’t recognize all of the different kinds of plant pods.  I went to add the plants I planted in the “add plant to tray” section, and some can be added and others cannot.   The catalogue function lists all of their products, but when you go to add it to the tray I only had a smaller list of 23 plants to choose from.   I planted 5 pods, 3 were plants on the list and 2, purchased directly from Click and Grow, were just not listed.   The “Scan QR” function also didn’t work saying that the pod was “not recognized”.   But it was a plant and pod purchased from their own catalog.  Very sloppy and shoddy app design.  The company at Click and Grow needs to fire their app designer

### 1/5 — Can not authorize

*2025-02-23, version 1.4.1*

my credentials do mot work anymore and when I tap reset password it gives me error message. I don’t want to create another account 😞

### 1/5 — Hire Someone

*2025-01-25, version 1.3.1*

Just hire someone to develop the app for you. It’s not rocket science.  Your product is not inexpensive so I’m pretty sure you can afford it.  It’s pretty ridiculous that you can’t just clear the plants out without constantly getting an error. I can delete one by one if I go all the way into the plant itself but after I delete a few, I start getting the same error.

### 1/5 — Annoying promotional notifications

*2024-05-01, version 1.3.1*

I hate that there’s no way to turn off promotional notifications. I don’t need to know about discounted accessories etc. I appreciate the useful notifications that pertain to my garden but because the app forces you to take the bad with the good, I’m awarding a one star review.

### 1/5 — No point

*2023-04-06, version 1.1.2*

Can name the plants and click ‘finish growing’ but thats it. No light control (what the box says you can do via the app), no humidity/ temperature tracking nothing at all that would explain the bluetooth requirement.  Whats the point of the app except for buying stuff from the company on the sale secrion?

### 1/5 — Pushes ads all the time

*2023-01-29, version 1.1.2*

I enable the notification to hope to get reminded when I need to take care or harvest my plants. They abused the notifications and pushed ads every a few days.

## Most praised reviews (10 highest-rated)

### 5/5 — In my opinion AMAZING!!

*2024-04-22, version 1.3.1*

Now this app is so cute and cool! You can name your plants and it gives you AWESOME facts! Now you cannot check the humidity or control the light with Bluetooth BUT I would 100% recommend buying the Click&Grow pro 9 and downloading the app! There might be some negative reviews but this is amazing!! Definitely worth it! Helped me keep track when I got it and how old they are! I Grew strawberries, mini tomatoes and LOTS more! This is fun! Must buy and download!! ❤️❤️❤️

### 5/5 — Great addition to an already amazing growing system!

*2024-02-26, version 1.3.1*

I was admiring Zara (my newly named Basil plant by this lovely app), when I realized this device probably comes with an app based on its title of click and grow (I’m horrible at reading instructions)

I am in love with this app! It has a lot of cool functions like letting you know the age of your plants, on top of in-depth descriptions of the plants scientific information. I was surprised to see such a low rating, but it makes sense with only 2 reviews before this one. 

Cheers and happy growing :)

### 5/5 — Unsolicited Review

*2022-03-19, version 0.4.5*

I purchased the Click and Grow 27 system. This product, is truly beautiful. From the moment I opened it, the packaging (yes it does matter) is the most thoughtful I have ever seen and truly elevates the experience. The app, a bit glitchy and weird to navigate but once I figured it out amazing… very helpful to be able to edit the date planted… such a sweet surprise to see my plant babies named… truly a special purchase that absolutely will have as more mental health benefits than the initial dopamine purchasing 😉. Thank you for an incredible product! Highly recommend this system!

### 5/5 — Simple

*2021-12-21, version 0.4.5*

It’s a simple app but does everything I wanted it to do and is slick looking. It lets you see what plants are in which pods and shows you time until harvest etc for each pod separately based on the date it was planted. Also the tips and facts are great for a first timer like me!

### 5/5 — Adorable app. Full of great info!

*2021-03-11, version 0.4.2*

App installed easily. Works great. Very easy to set up the garden info. Wonderful amount of info about each plant. I love it!

### 5/5 — Bugs fixed?

*2020-12-31, version 0.4.0*

I think the issues that other users have dealt with have been fixed. I had no problem signing in, adding my garden and plants and editing my planted date. So far (day one) I’ve got no complaints!

### 5/5 — The app updates are great!

*2020-06-05, version 0.3.8*

Loving my smart garden and the app too! It’s very helpful! Keep up the good work C&G

Editing to add- I wanted to switch my plants around between gardens but there is no way of adjusting the age of the plant or any other way to switch one pod to the other. Also, there is no way to delete plants in the archive

### 5/5 — I’m a kid and I LOVE this :D

*2019-08-10, version 0.1.7*

This planter is amazing! I don’t have to worry about ANY bugs at all! I’ve always wanted a tiny garden

### 5/5 — Max

*2019-03-08*

I am proud to be the first person to write a review for this life changing app. From the Smartpot to the SHG to the Revolutionary SG9 and SG3 and I cannot forget the Wall Farms and the new Plant Shelf (and I can’t wait for the release of the SG21 ) Click and Grow is “Growing” tremendously as a company and I'm sure one day no one will know what it is to be starving because of this company! Thank You Mattias Lepp for you have truly changed my life!

**Developer response:** Thank you, Max, for your kind words. 
We really appreciate this and work hard to build a great service and product. 
It's not always easy.

### 4/5 — Nice app

*2023-12-29, version 1.3.1*

After reading poor reviews I was not sure if I wanted to use this app
However maybe the app has been updated 
I just got the garden 9 pro
Set up easy
Was able to add and delete plants 
The plant info is nice 
Do you need the app?  I dont know depends on your preference if you want to use the web site for plant information 
I like it as it allows me to set the light timer rather than having it set set at the time of plug in
Plus having the app is nice to track your plants and make notes on anything all in one place 

This is my first indoor garden and its really nice

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*
