# Climate First Bank — user reviews

> 9 indexed App Store user reviews of Climate First Bank by Climate First Bank, rated 4.20/5 from 216 ratings.

- Source: https://appshunter.io/ios/app/climate-first-bank/id6758949604/reviews
- App overview in markdown: https://appshunter.io/ios/app/climate-first-bank/id6758949604.md
- Rating breakdown: 5★ 155 · 4★ 16 · 3★ 6 · 2★ 8 · 1★ 31

## Most critical reviews (9 lowest-rated)

### 1/5 — Shambles…

*2026-06-11*

Climate First used to be easy to work with. And we loved that the bank was set up expressly to do well by doing good. Ever since the online banking revamp, however, the service has been abysmal. We will reluctantly be closing out accounts.

### 1/5 — Issues with App following 5/2026 upgrade / conversion

*2026-05-29*

I’m beyond frustrated right now with this bank that I love. The conversion has caused me hours of problems and is still not fixed. It’s been 3 weeks now that I have problems. Employees are very empathetic and say all the right things. But this ISN’T HELPING ME!!

### 1/5 — App is not working

*2026-05-21*

I can’t access my account through the new app! It feels like a scam , I have to call them and waste my time. And I don’t trust this bank anymore

### 1/5 — Transition to new system is horrible and still unfixed

*2026-05-11*

See title

### 2/5 — Cannot deposit check

*2026-05-22*

The new app does not allow me to deposit my check. It says the amounts don’t match but does not say what it thinks the amount should be. There’s no way to remedy the situation except to wait for someone to get back to me. It’s my paycheck and I need the funds.

### 3/5 — Mobile app

*2026-07-01*

The new upgraded app isn't very user friendly like my other bank apps. I can't see a running total history of my savings or checking accounts.

### 3/5 — Transition

*2026-06-16*

The transition process continues to be challenging and not at all user friendly

### 5/5 — Love CFB and App Update once I reset my password

*2026-08-05*

Climate First Bank is an amazing digital banking app and I love having high interest both savings AND Interest, while also investing in a livable future. I had some recent issues with the new app, then customer service got me to use my last 4 digits of my ssn with my username, and that prompted the needed reset of my account password and login for full functionality. Now it works like a charm once again.

### 5/5 — Great rates, service, and tech

*2026-06-06*

Climate First Bank has been a great fit for me. I get the convenience of digital banking, competitive rates, and helpful customer service. It’s also nice knowing my money is with a bank that cares about doing good and making a positive impact.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*