# Climb CU Mobile Banking — user reviews > 169 indexed App Store user reviews of Climb CU Mobile Banking by Sooper Credit Union, rated 4.30/5 from 698 ratings. - Source: https://appshunter.io/ios/app/climb-cu-mobile-banking/id590049655/reviews - App overview in markdown: https://appshunter.io/ios/app/climb-cu-mobile-banking/id590049655.md - Rating breakdown: 5★ 492 · 4★ 82 · 3★ 21 · 2★ 24 · 1★ 79 ## What do users think of Climb CU Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient banking - 💯 Great customer service - ⭐ Reliable and dependable - 🔒 Secure app **Cons** - 🐛 Occasional crashes and bugs - ⏱️ Slow performance and buffering issues - 🔒 Difficult login/authentication process - 💳 Credit card management issues after change **Commonly reported bugs** - Login issues and frequent logout - Inaccurate account information - Difficulties with mobile deposits **Most requested features** - Mobile check deposit - Zelle integration - Improved credit card management - More customization options ## Newest reviews (17 of 169) ### 4/5 — rate *2026-08-18, version 13.0.250400* almost 5 stars out of 5 ### 4/5 — Add a feature *2025-11-26, version 13.0.250400* I’m seeing other Credit Unions offer using Zelle through their App, that would be great if Climb could add that feature to their app ### 4/5 — Mark *2025-10-13, version 13.0.250400* I got use to it, so it’s ok. ### 4/5 — Ease of Use *2025-07-11, version 13.0.250400* I enjoy the app because of its user friendliness. I can navigate through it easily and take care of what I need to take care of. ### 2/5 — Terrible *2025-07-01, version 13.0.250400* Just bad all around. Things don’t work, hard to link accounts, overcharges. ### 3/5 — Climb CU App *2025-06-27, version 13.0.250400* Not as dynamic as Chase. Dislike being forced to type in password every time on my mobile that has already recognized my face. ### 5/5 — Pretty good *2025-06-27, version 13.0.250400* This app works well. I don’t have any complaints. I think it has everything I need. ### 5/5 — Great *2025-06-27, version 13.0.250400* Very helpful and efficient ### 3/5 — App ok, could be improved *2025-06-26, version 13.0.250400* Like the app but mobile deposit takes WAY too long being 4 days for the transfer. Mobile deposit usually gives me issues when trying to take a picture of the check. Also, I would like to be able to see my credit card information and be able to print statements, make payments, see balance, etc from the app. I like the financial tools available. ### 5/5 — Love the app *2025-06-26, version 13.0.250400* User friendly, colors are good for people with poor eyesight. Not to mention it’s nice to have an app without blue! ### 2/5 — It's OK. *2025-06-26, version 13.0.250400* The app does what it's designed to do. Very basic. See your accounts and totals and items cleared. When you are exploring the services offered, the tools available, you get kicked out after a very short amount of time, and then you have to re-log in. At least give the option to continue. ### 5/5 — Pl *2025-06-26, version 13.0.250400* Great ### 5/5 — Love it *2025-06-25, version 13.0.250400* Love the convenience of banking wherever I am. ### 5/5 — App *2025-06-24, version 13.0.250400* For the last 8 months Sooper’s online banking has buffered on me on several occasions. Back in time I never had this problem. Mentioned to representatives several times and they say they don’t seem to have a problem with the buffering. Its not good when you need to use it in important times and it buffers and you can’t adjust your monies! So, I guess I’m the only one that’s having the problem. All my other apps DO NOT buffer on me. I have an up to date iPhone. Thank you for listening. ### 5/5 — Good app *2025-06-24, version 13.0.250400* Love it ### 5/5 — Great app and credit union! *2025-04-22, version 13.0.5912* I bank and have an auto loan with Climb. Great service and the app has been great ever since they rebranded!! Love it! ### 5/5 — Great *2025-04-19, version 13.0.5912* Very helpful and efficient ## Most critical reviews (10 lowest-rated) ### 1/5 — Longtimer 2 *2025-12-09, version 13.0.250400* Updates needed on all aspects ### 1/5 — Weak *2025-07-02, version 13.0.250400* The main reason I don’t keep all my funds here the app is very non user friendly. ### 1/5 — Credit card services is horrible *2025-06-26, version 13.0.250400* Old way with credit card transactions was way better.. how can you go backwards with technology ### 1/5 — Terrible *2025-04-17, version 13.0.5912* Terrible institution to keep your money ### 1/5 — Weak *2025-04-16, version 13.0.5912* The main reason I don’t keep all my funds here the app is very non user friendly. ### 1/5 — Awful app *2025-02-15, version 13.0.5912* Not easy to navigate, not easy to make a loan payment or change anything. I’m out due to inactivity within seconds, while I’m actively using it ### 1/5 — Dog water *2025-01-23, version 13.0.5912* Doesn’t have Zelle. Overall everything is worse than every other banking app I’ve seen ### 1/5 — Logs me out everyday for no reason and the password qualifications are terrible. *2024-12-18, version 13.0.5911* I just want to pay my loan payments and very hard getting logged out nonstop and it only gives you 3 try’s to remember the difficult passwords I’m forced to use. I’m tired of setting up Face ID every day. With fraud how do they steal me face? I’m very frustrated and upset that the app fails me daily. ### 1/5 — Information does not register *2024-12-14, version 13.0.5911* When a purchase is made, it does not update in the application. This is also true when a balance to balance transfer is made. The amount is not deducted from the account the transfer was made from but shows on the account the transfer was made too. It also does not show a balance in the register which is all frustrating. I have tried to update and delete and redownload the application hoping this would fix it but it has not. ### 1/5 — Poor app *2024-12-09, version 13.0.5911* Trash ## Most praised reviews (10 highest-rated) ### 5/5 — Can’t find where to deposit a check *2026-03-13, version 13.0.250400* The app is confusing. There’s no place to deposit a check or capture it. ### 5/5 — Great Service *2026-01-07, version 13.0.250400* Service ### 5/5 — Been with them forever *2025-12-30, version 13.0.250400* Great checking with interest! ### 5/5 — Soopers, has great service *2025-12-01, version 13.0.250400* I love the app easy to get to always works not like some apps that go down a lot I love Soopers credit union that always help me, have great customer service. Thanks Soopers credit union ### 5/5 — Rate *2025-08-16, version 13.0.250400* Love app ### 5/5 — A “Sooper” App! *2025-07-28, version 13.0.250400* I’ll admit I was a bit skeptical about the capabilities of an app for a little local credit union, but this app does everything I need it do, and does it well — remote check deposits, transferring funds between accounts, and quickly logging me in using Face ID. Very satisfied! ### 5/5 — Barista *2025-07-27, version 13.0.250400* The app is convenient for all my banking needs ### 5/5 — Climb Credit *2025-07-16, version 13.0.250400* Easy to use. ### 5/5 — Jbdegr *2025-07-14, version 13.0.250400* Always works well…. Even after changing the website to Climb CU. ### 5/5 — Always there *2025-07-10, version 13.0.250400* I can always depend on my mobile banking. Easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*