# Clio for Law Firms and Lawyers — user reviews

> 175 indexed App Store user reviews of Clio for Law Firms and Lawyers by Themis Solutions Inc., rated 4.80/5 from 8,875 ratings.

- Source: https://appshunter.io/ios/app/clio-for-law-firms-and-lawyers/id686777370/reviews
- App overview in markdown: https://appshunter.io/ios/app/clio-for-law-firms-and-lawyers/id686777370.md
- Rating breakdown: 5★ 7,375 · 4★ 1,153 · 3★ 210 · 2★ 44 · 1★ 93

## What do users think of Clio for Law Firms and Lawyers?

Overall sentiment: positive

**Pros**

- 👍 User-friendly interface
- 🚀 Efficient time entry
- 💡 Helpful for organizing law practice
- 🔒 Secure client communication
- 🚀 Convenient mobile access

**Cons**

- 🐛 Buggy calendar sync
- 🔍 Limited functionality in mobile app
- 🔍 Lack of billing/payment processing in app
- 🔍 Difficulty accessing financial data in app
- 🐛 Slow performance issues

**Commonly reported bugs**

- Login issues
- Syncing problems between web and mobile
- Unreliable calendar updates
- Freezing/crashing on certain actions

**Most requested features**

- Offline mode for mobile app
- Ability to create/edit matters in mobile app
- Integration with note-taking apps
- More customization options for mobile app
- Improved reporting and analytics

## Newest reviews (13 of 175)

### 3/5 — Needs to let us select the default dialer

*2026-08-17, version 20260811.0.0*

When we tap a phone number, the app should let us pick our default dialer. 

That way we don’t have to copy numbers to paste in to dialpad, RingCentral, etc

### 3/5 — Needs work

*2026-07-21, version 20260630.0.0*

Repeatedly documents that I uploaded seem to disappear and are not accessible in the matter.

### 2/5 — Slow site.

*2026-06-29, version 20260603.0.0*

Your site is getting aggravatingly slow. 5 min just to log in

### 3/5 — NO OPTION TO UPDATE/INPUT INFO IN CUSTOM FIELDS

*2026-05-07, version 20260501.0.1*

It would be great if we can update/edit custom fields in CLIO APP. Only thru website you can update the fields

### 3/5 — Need Help - Difficult

*2026-04-03, version 20260320.0.0*

James Noll Law needs 
Immediate help to collect funds from Maggie Ray….She owes $2950 and I am preparing to travel for her Court date, but Clio Payments taken down

### 2/5 — Calendar on app isn’t working

*2026-04-01, version 20260320.0.0*

The calendar on the app hasn’t been working for a while. It’s caused our office to miss appointments. Also, you still can’t send text reminders for firm attendees. It would be ideal to be able to send text reminders for firm attendees for any amount of time prior to the event. The only work around only sends a reminder 24 hours before hand which is not sufficient

### 3/5 — Need Help

*2026-03-22, version 20260313.0.0*

James Noll Law needs 
Immediate help to collect funds from Maggie Ray.
She owes $2950 and I am preparing to travel for her 
3/23 Court date

### 2/5 — App

*2026-01-15, version 20260112.0.0*

App needs to be easy to navigate, add cases, update etc. looks nothing like the desktop and no instructions on how to change format.  A similar format to the desktop version would be nice.

### 4/5 — UI

*2026-01-09, version 20251212.0.0*

Nice app but when scanning with mobile please make it so “Remove” isn’t right below “save” - too easy to hit remove by accident!

### 2/5 — Terrible customer support

*2025-12-23, version 20251212.0.0*

I have been a customer for over 10 years.

### 2/5 — Alison Litt Law,LLC

*2025-11-11, version 20251030.0.0*

Attorney Review

### 3/5 — Phone logs

*2025-10-14, version 20251001.0.0*

My only criticism is that the phone log record should prompt an automatic docket entry. Perhaps, more challenging, the same should follow calls from the client as well. Please do not publish my comment online.

### 1/5 — App so slow

*2025-09-30, version 20250922.0.1*

App is currently so slow is unusable

## Most critical reviews (10 lowest-rated)

### 1/5 — Still no outlook email integration in app

*2026-07-15, version 20260630.0.0*

While at my desk, Clio and Outlook work fine together with emails getting attached to the correct matter.  How can there still be no cell phone app integration? Filevine and others have figured this out.

### 1/5 — Pathetic MFA

*2026-06-25, version 20260603.0.0*

Pathetic

### 1/5 — Hoping for upgrades.

*2026-06-07, version 20260603.0.0*

Good program overall, but it’s very frustrating that the functionality in the iOS app is very limited. For example, if you schedule an appointment, you cannot change the start time of the appointment in the app, but you have to delete the entire event. Very frustrating!

### 1/5 — Sadly not helpful

*2026-05-21, version 20260320.0.0*

Not intuitive or easy to use.  Most non functional app around.

### 1/5 — Hoping for upgrades.

*2026-04-01, version 20260320.0.0*

Good program overall, but it’s very frustrating that the functionality in the iOS app is very limited. For example, if you schedule an appointment, you cannot change the start time of the appointment in the app, but you have to delete the entire event. Very frustrating!

### 1/5 — Not easy to cancel

*2026-03-21, version 20260313.0.0*

I’ve tried for a couple of months to cancel since my retirement. It seems you have to call them during a small window of time in order to cancel. They don’t call you back until you’ve already paid for another month of service. Request for refund was denied and now I have to attempt to cancel again next month.

### 1/5 — Clio & Ipad 13 M5

*2026-03-11, version 20260303.0.0*

I have an iPad 13 m5 and the Clio app is missing icons.  It works fine on my iPhone but the app does not seem to be compatible with the iPad 13 m5.

### 1/5 — Clio & Ipad 13 M5

*2026-02-10, version 20260203.0.0*

I have an iPad 13 m5 and the Clio app is missing icons.  It works fine on my iPhone but the app does not seem to be compatible with the iPad 13 m5.

### 1/5 — Mfa

*2026-01-11, version 20251212.0.0*

Sucks

### 1/5 — The worse  system

*2025-11-07, version 20251015.0.1*

Horrible experience don’t get this software call Smokeball is fantastic

## Most praised reviews (10 highest-rated)

### 5/5 — Highly recommend

*2026-08-10, version 20260720.0.0*

This app is so great for working on the go. I really appreciate its ease of use and the ability that I have to input while out and about. Easy to use and keeps my business in check. Highly recommended!

### 5/5 — Jim

*2026-05-02, version 20260420.0.0*

Great way to keep time. Needs offline capabilities. Not sure why Claude can’t program that for them.

### 5/5 — Reminder setting cannot be adjusted in mobile app

*2026-01-24, version 20260112.0.0*

I can no longer adjust the reminder to 1 hour in mobile app events.

### 5/5 — Fantastic Platform

*2025-12-11*

I absolutely love Clio. As a new solo practitioner who practices in multiple counties and does appointed and conflict work, I couldn’t have asked for much more. I do wish the mobile apps had more of the desktop features, but it’s not a big deal. I can do most things on my iPhone or iPad and adjust when I get back to my desk. The app is clean, intuitive, and always works just how I expect. I am on the lowest tier so I can’t speak to any of the fancier tools or benefits, but I’m very pleased and won’t be leaving anytime soon. I tried free trials for others and they just didn’t have the fluidity and clean implementation Clio has.

### 5/5 — Clio

*2025-10-30, version 20251015.0.1*

👏

### 5/5 — Clio

*2025-10-17, version 20251015.0.1*

I enjoy Clio, it’s manageable and user friendly. I would highly recommend.

### 5/5 — Fantastic Platform

*2025-10-02*

I absolutely love Clio. As a new solo practitioner who practices in multiple counties and does appointed and conflict work, I couldn’t have asked for much more. I do wish the mobile apps had more of the desktop features, but it’s not a big deal. I can do most things on my iPhone or iPad and adjust when I get back to my desk. The app is clean, intuitive, and always works just how I expect. I am on the lowest tier so I can’t speak to any of the fancier tools or benefits, but I’m very pleased and won’t be leaving anytime soon. I tried free trials for others and they just didn’t have the fluidity and clean implementation Clio has.

### 5/5 — Well Done

*2025-08-30, version 20250827.0.1*

James Noll helped me prepare for my hearing to regain custody of my child,  I was scared and uncertain and had not seen my daughter in 3 months because her mother was keeping her from me for no good reason.  Mr Noll asked all the right questions and we prevailed at the hearing.  - Steve H.

### 5/5 — Mobile App has gotten so much better

*2025-07-03*

When I first got Clio, I hated using the mobile app because it was very limiting and hard to use. Over the years, it seems that they have read my mind and added features to align more with the desktop program so that more can be done with the mobile App. The improvements and added functions has really helped.

### 5/5 — Used since 2020

*2025-06-16, version 20250603.0.0*

When we started our new law firm, we selected Clio as our case management system. It has allowed us to go nearly paperless and continually improves our documentation of cases, billing, and handling of emails and documents. I would choose it all over again. The phone app makes it easy to work anywhere at any time.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
