# CloseKnit - Legacy — 24/7 care designed around you > 24/7 urgent and primary care access with dedicated care team messaging. (iPhone/iPad app by CareFirst Holdings LLC.) - Source: https://appshunter.io/ios/app/closeknit-legacy/id1580814286 (this page in markdown: same URL + `.md`) - Developer: [CareFirst Holdings LLC](https://appshunter.io/developer/1564666094) - Category: Medical, Health & Fitness - Price: Free - Rating: 3.04/5 from 80 App Store ratings · 75 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 138 MB - Languages: English - Released: 2021-08-31 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/closeknit-legacy/id1580814286/reviews.md ## What is CloseKnit? We've moved! We've created a new app to better serve you. Download it now at https://apps.apple.com/us/app/closeknit-health/id6469872348 Get the same service you love and more: - You can now access primary care visits from your computer - Access all CloseKnit has to offer in one convenient location - Access urgent care appointments in minutes, available 24/7 - Message your dedicated care team via chat Want to learn more? Visit https://www.closeknithealth.com for more information. ## Key features - 24/7 urgent care appointments - Primary care visits - Access from computer - Message care team via chat - Dedicated care team ## Recent user reviews (10 of 75) All indexed reviews: https://appshunter.io/ios/app/closeknit-legacy/id1580814286/reviews.md ### 1/5 — Terrible excuse for health care *2024-10-11* Suboptimal and unreliable health care option. In 3 months as a patient, I’ve encountered more issues and difficulty with obtaining routine care than in my entire life. During the transition to a new app, there has been no effort to ensure continuity of care and prescription refills. Their customer service is garbage and there is no clinical ownership of patient care. As a healthcare provider myself I joined CloseKnit for perceived ease and convenience, the experience has been anything but that and this level of irresponsible patient care would not be acceptable for a PCP and telehealth should be held to the same standards. ### 2/5 — This App Made Me Want to Smash My Phone *2024-09-25* I was able to log into app, log into call to meet w/ telehealth doc, 8 mins before the start of my meeting. What happens when it's time, I am kicked out & cannot get back in. octors seem not to care to call your phone when you aren't on the video call. I don't know why I ever trusted this! ### 1/5 — Doesn’t work *2024-09-17* Unfortunately this app does not work. Constantly asks to verify location on each page and then doesn’t proceed ### 1/5 — Can’t login.. *2024-08-15* The UI is god awful. I can login to the website and the other app, but it will not allow me to login to this one. I’ve tried multiple different things and I can’t get past it, I need to contact my provider but am obviously unable to. ### 1/5 — Cannot complete registration *2024-08-09* Completing registration throws an error and you can never login because it takes you back to same error prone screen … over and over ### 1/5 — If I could give a ZERO, I would. *2024-06-01* Worst experience I’ve ever had. My health concern was immediately dismissed by the telehealth doctor because I was breastfeeding. Said I would need to call my obg (who isn’t available on the weekends unless it’s deemed an emergency) to get information on what I could do while nursing. Absolutely ridiculous since it wasn't a complicated issue and one that my obg would question why I had to call them. The doctor I talked to even said he could look it up, but to just talk to my obg instead. Complete waste of my time and absolute negligence by that doctor. I’m frustrated and shocked by the complete lack of professionalism. Will never recommend this to anyone. ### 1/5 — Horrific app authentication *2024-05-07* CloseKnit shockingly lacks basic quality control and integration with common password managers. I’ve been at various times locked out or unable to access my account for six weeks. ### 1/5 — Can’t even get started *2024-04-17* App will not progress through the registration process. It’s an endless loop and apparently creating a ticket does nothing. ### 1/5 — Can’t even get started *2024-03-21* App will not progress through the registration process. It’s an endless loop and apparently creating a ticket does nothing. ### 1/5 — Probably the worst app I’ve ever used. *2024-02-28* I had to fill out some information in the “chat”feature and could not see what I was typing or the chat itself. The interface is terrible, navigation is weird. Cancelled the appointment and plan on uninstalling the app so I never have to use it again. ## Frequently asked questions about CloseKnit ### What does this app do? This app provides 24/7 access to urgent care appointments and primary care visits. You can also message your dedicated care team through chat for ongoing support and to manage your health needs. ### What are the key features of this app? Key features include 24/7 urgent care appointments, primary care visits accessible from your computer, and the ability to message your dedicated care team via chat for personalized assistance. ### Is this app free to use? Based on the provided information, the app itself is free to download and use. Any costs associated with medical services would be separate and are not detailed in the description. ### Who is this app designed for? This app is designed for individuals who need convenient and immediate access to healthcare. It's particularly useful for those seeking urgent care or ongoing primary care without the need for in-person visits. ### How can I access urgent care? You can access urgent care appointments through the app, which are available 24/7. The app also allows for primary care visits to be accessed from your computer. ## Version history (last 5 releases) ### 1.9.5 — 2024-10-29 We've moved! Please download our new app. https://apps.apple.com/us/app/closeknit-health/id6469872348 ### 1.9.4 — 2024-08-12 General optimizations and bug fixes ### 1.9.3 — 2024-04-12 General optimizations and bug fixes ### 1.9.2 — 2024-02-06 General optimizations and bug fixes ### 1.9.1 — 2023-11-09 General optimizations and bug fixes ## Apps similar to CloseKnit | App | Rating | Price | Category | | --- | --- | --- | --- | | [Inova](https://appshunter.io/ios/app/inova/id533878685) | 4.6 (436) | Free | Medical | | [CareFirst Video Visit](https://appshunter.io/ios/app/carefirst-video-visit/id1068240529) | 4.9 (8,114) | Free | Medical | | [Tend Dental](https://appshunter.io/ios/app/tend-dental/id1563915028) | 4.6 (3,151) | Free | Medical | | [Sameday Health](https://appshunter.io/ios/app/sameday-health/id1554669200) | 4.9 (17,910) | Free | Medical | | [MarylandGenomics SampleScanner](https://appshunter.io/ios/app/marylandgenomics-samplescanner/id1545972054) | 1.0 (4) | Free | Medical | | [Johns Hopkins Find Your Way](https://appshunter.io/ios/app/johns-hopkins-find-your-way/id1495861981) | 4.2 (11) | Free | Medical | ## More apps by CareFirst Holdings LLC - [Memento Care](https://appshunter.io/ios/app/memento-care/id1567852146) All apps by CareFirst Holdings LLC: https://appshunter.io/developer/1564666094 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*