# CloserCoach - AI Sales Trainer — user reviews > 45 indexed App Store user reviews of CloserCoach by Alim Charaniya, rated 4.60/5 from 711 ratings. - Source: https://appshunter.io/ios/app/closercoach-ai-sales-trainer/id6742204639/reviews - App overview in markdown: https://appshunter.io/ios/app/closercoach-ai-sales-trainer/id6742204639.md - Rating breakdown: 5★ 601 · 4★ 46 · 3★ 19 · 2★ 10 · 1★ 35 ## What do users think of CloserCoach? Overall sentiment: negative **Pros** - 💡 Great concept for sales training - 💡 Useful for practicing objection handling - 💡 Good for building confidence - 💡 Helps with pace and tonality - 💡 Provides scoring and feedback - 💡 Useful for teams and tracking progress - 💡 Realistic conversation simulation - 💡 Sharpens sales skills - 💡 Serious tool for serious closers - 💡 Potential for sales training innovation **Cons** - 💸 Scam: Free trial charges immediately - 💸 Scam: Unexpected yearly charges - 💸 Scam: No refunds for unauthorized charges - 🐛 App crashes frequently - 🐛 App freezes or goes black - 🐛 AI doesn't always listen or respond accurately - 🐛 Role-play feature is unrealistic/repetitive - 🐛 Limited minutes/paywalls - 🐛 Calls don't connect or prospects don't answer - 🐛 Feedback/results fail to load - 🐛 Difficult to set up account/keeps logging out - 🐛 Most features locked behind paywall - 🐛 Limited customization for practice scenarios - 🐛 Customer support unresponsive/inactive **Commonly reported bugs** - App crashes - App freezes - Screen goes black - AI not listening/responding accurately - Calls not connecting - Prospects not answering - Feedback/results not loading - Account creation issues - Frequent logouts - Stuck on first question **Most requested features** - Add specific industries/roles for role-play (e.g., door-to-door pest control, commercial insurance) - Allow users to create custom conversational bots/scenarios - Improve scorecard functionality - Add dark mode option - Allow for longer practice sessions without strict timers - Offer a more substantial sample before subscription ## Newest reviews (12 of 45) ### 1/5 — Luke *2026-03-25, version 3.9.1* App keeps crashing ### 1/5 — Cool idea. Mark missed *2026-03-23, version 3.9.1* This app has a really cool idea and the first call went pretty well but the other calls it’s like the AI just can’t even hear you and can’t wait for natural pauses and conversation. If you are not constantly talking without taking a breath it will act like that is your entire response and then jump to theirs. ### 2/5 — Great app but keeps crashing *2026-03-14, version 3.9.0* Love the app but it keeps crashing, making it un-usable ### 2/5 — Too many bugs *2026-03-11, version 3.8.9* Great concept but everyone I click something the screen goes black ### 1/5 — Wasn’t using full AI *2026-03-05, version 3.8.7* Didn’t seem like the Ai was listing to what I was truly saying, I wouldn’t finish taking a it would completely respond like I answered the question correctly. Not accurate at all. ### 1/5 — No free trial *2026-03-04, version 3.8.6* I signed up for the trial and got charged right away. The training did not make up for it too say the least. ### 2/5 — Love/Hate relationship *2026-02-28, version 3.8.6* I payed for this app. I had bought the pro version. That being said. If it’s AI, and I payed for it, I shouldn’t have to spend 20 minutes trying to connect a call. I keep getting notifications that my call can’t be connected. To what? AI?? Literally full bar 5G and can’t connect calls at the drop of a hat. ### 1/5 — Paid for something that doesn’t work *2026-02-27, version 3.8.5* Free trial seemed ok but as soon as I paid for the service it stopped working. Tried to use chat feature but nobody has logged into the support chat this year (it’s visible). Joined a WhatsApp group to go back and forth with random “agents” who weren’t able to assist with anything. Requested a refund several times and nobody will respond. ### 1/5 — Greedy Devs *2026-02-15, version 3.8.4* Advertised as free but isnt free at all. These false advertisers and misleading devs do not deserve a cent ### 2/5 — Small sample call. *2026-02-05, version 3.8.3* I don’t like that every option is locked behind a pay wall, I’m willing to pay. Just want a sample first without the hassle of canceling a subscription. ### 2/5 — Role play issue *2026-02-01, version 3.8.3* The overall experience is alright but heres the issue. The calls are a bit wonky in general and dont really simulate a real call. It also says if will grade you but I have done five or six calls and every time is says it has failed to generate results. So im not sure how im supposed to improve anything if it doesn’t criticize what I say or tell me how I did. It also says I have no role play history even though I have done a few calls. So Im not sure 🤷‍♂️ if it worked as intended it would be pretty decent. ### 2/5 — Feedback doesn’t load *2026-01-02* Great app but glitches won’t allow feedback ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad customer service *2026-08-24, version 4.1.7* -DONT DO IT - Literally paid for the app last year for the Year - it was unlimited - then it had limited the talking time - - CS won't honor my yearly subscription purchase 2x - I did a interview for them they promised everyone $100 but paid me $50 . Customer service is how you grow your business but they won't grow without better customer service ### 1/5 — unusable app *2026-07-09, version 4.1.1* i can’t even create an account, when i put the info in it then brings me back to a page where it asks existing or create an account. although i made an account it keeps logging me out. i can’t even finish setting up the app whatsoever. disappointed. ### 1/5 — SCAM ALERT!!! *2026-07-05, version 4.1.1* DON’T FALL FOR THE FREE TRIAL! ITS A SCAM! THEY ARE LYING, AND IT CHARGES YOU IMMEDIATELY, THEN THE DO NOT REVERSE THE CHARGE AND THEY KEEP YOUR MONEY! THE PEOPLE WHO RUN THIS APP ARE STRAIGHT UP THIEVES! Major Financial theft involved. Do not download or sign up for anything involving this app. Stay safe guys! Report them to Apple! ### 1/5 — Very Disappointed *2026-06-13, version 4.0.9* I was excited to try this app and subscribe, but it was a complete disappointment. The role-play feature barely works and does not feel like a real sales conversation. The responses are repetitive, unrealistic, and not helpful for improving objection handling or closing skills. The biggest issue is that after only a short period of use, you suddenly run out of minutes and are pushed to upgrade to a more expensive plan. It feels like the app is designed to get users invested just enough before hitting them with paywalls. There are far better sales training resources available that provide real value without constantly trying to upsell you. I would not recommend subscribing unless you’re prepared to pay more than expected for a product that doesn’t deliver on its promises. ### 1/5 — scummy subscription *2026-06-04, version 4.0.8* I canceled my subscription but it randomly charged my account after i added my card to apple pay. they will not refund me even though i have contacted support twice to cancel. do not download this app. it isnt even good anyway. i literally haven’t used it even though it charged me $80. stay away. ### 1/5 — SCAM *2026-05-25, version 4.0.7* Don’t get!! I cancelled my free trial before the trial end date and it still charged me!! ### 1/5 — Don’t waste your time…or money. *2026-05-21, version 4.0.7* This app does not work at all. I spent time to set it up and no prospect ever answers the call. You can’t do anything with it. I did the three day trial thank goodness versus spending the money out of the gate before I was able to use it. Do not pay for this app. Be warned. This should be taken off the App Store. ### 1/5 — Scam *2026-05-19, version 4.0.6* free trial is not a free trial. Charges you immediately. ### 1/5 — No option *2026-05-11, version 4.0.6* I do door to door pest control, it would be dope if that was an option with ai customers answering a “door” ### 1/5 — Scammed me out of £40 *2026-05-09* I signed up a couple days back and wanted to do the free trial. I then got busy and didn’t use the app. I checked my bank today and £40 left my account. I checked subscriptions and they charged me a YEARLY plan within 2 days of signing up for a free trial… isn’t free trials meant to be at least 7 days?!? Anyways I often use paid app services and test them first via free trial, however I have never been unknowingly charged like I have by this company. They did this with intention. They know users will forget and the short window of time is evidence. Luckily Apple allows you to refund these sorts of things, however I still need to warn others of this. ## Most praised reviews (10 highest-rated) ### 5/5 — Like having your own one on one sales closer coach. *2026-06-12, version 4.0.8* I just started my training with this AI tool, and it has sharpened my skills. I have been in professional sales, and marketing for 30 years, and you can always improve yourself. So far, worth the investment. I will set higher goals on my training to see how that translates in the real world. Dr. John ### 5/5 — A Serious Tool for Serious Closers *2026-05-24, version 4.0.7* Built for closers who are serious about sharpening their edge. Clean, practical, and actually pushes you into real reps instead of endless theory. Great for handling objections, building confidence, and tightening communication under pressure. If you treat sales like a craft, this is a solid tool to sharpen the blade. ### 5/5 — Great *2026-05-20, version 4.0.6* Great ### 5/5 — USEFUL *2026-05-09, version 4.0.6* Handle the Objections and get use to getting more into find out the questions that will help understand where the prospect wants and the pain that comes with it ### 5/5 — Potential *2026-05-09, version 4.0.6* So far I see the potential on this ### 5/5 — Jumped straight in and love it!!! I’m going to learn so quickly 👏👏👏 *2026-04-16, version 3.9.6* I’m just learning sales, this is just as nerve racking as calling a real person, it’s perfect. The scoring and feedback is amazing! I know I’ll level up so quickly with this app! ### 5/5 — Feedback doesn’t load *2026-03-10, version 3.8.9* Great app but glitches won’t allow feedback ### 5/5 — Nobody picks up the phone *2025-12-31, version 3.7.5* So far this app has been a big waste of time. Nobody answers the phone every time I do role-playing and it just rings and rings and rings and then hangs up and then dials and rings and rings and rings. This is a robot. This is AI. why the hell isn’t it picking up the phone? What a waste of my time ### 5/5 — Love it! *2025-12-30, version 3.7.5* This app has helped me streamline my process. I am able to get in “reps” while I learn. Really good with specific scenarios, and helping you with pace, tonality, and goals completed. Really glad I have this tool! ### 5/5 — 5* Updated review *2025-11-01, version 3.4.5* After coming back to this app after a couple of months I’m super impressed at the improvements that have been made. This app went from something that was a nice idea that needed some work because of its limitations at the time to something that is super useful and a tool to be taking seriously by closers that are eager to sharpen those sales skills. Highly recommend this app!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*