# Cloud SIM: Second Phone Number — user reviews > 188 indexed App Store user reviews of Cloud SIM by Cloud Sim Limited, rated 3.73/5 from 221 ratings. - Source: https://appshunter.io/ios/app/cloud-sim-second-phone-number/id1141422197/reviews - App overview in markdown: https://appshunter.io/ios/app/cloud-sim-second-phone-number/id1141422197.md - Rating breakdown: 5★ 123 · 4★ 25 · 3★ 13 · 2★ 10 · 1★ 50 ## What do users think of Cloud SIM? Overall sentiment: neutral **Pros** - 👍 Great app - 🚀 Awesome service - 💡 Useful for privacy - 👍 Easy to use - 💡 Convenient second number - 👍 Reliable - 💡 Excellent customer support **Cons** - 🐛 Doesn't work as expected - 🐛 Unreliable service - 💰 Overpriced - 🐛 Billing issues - 🐛 Poor call quality - 🐛 Unresponsive customer support **Commonly reported bugs** - Inability to receive SMS for account verification - Accounts getting blocked or deactivated - Purchased numbers not working - App crashes or freezes - Difficulty porting out numbers **Most requested features** - Ability to send media in SMS - Read receipts for SMS - Free calls and SMS after subscription - More country number options - Improved user interface ## Newest reviews (13 of 188) ### 2/5 — Doesn't Work *2024-10-25, version 1.8.7* Got this to have a second number, voice and SMS. One call worked, but SMS doesn't work at all. Glad I didn't spend much on this. ### 4/5 — Great but poor UI *2024-04-07, version 1.8.0* Great service and app, have been using for over a year. But the UI really needs an overhaul to bring it into the modern era ### 1/5 — Problem with getting code *2024-03-10, version 1.8.0* Why I’m I unable to receive the code I bought the number for $5 and I was unable to received code Pls do something about it pls I’m trying to receive a code in a site and its urgent do something about it ### 1/5 — This app is so worst *2024-02-06, version 1.7.8* I paid for a number to get a WhatsApp activated but till today the number not receiving any code help me fixed it ### 1/5 — Don’t waste your money *2024-01-09, version 1.7.8* This app used to be good two years ago. Now it’s a scam. The numbers don’t work at all. They don’t receive messages or phone calls. Get a better application. This is a scam now ### 1/5 — Terrible app *2023-12-31, version 1.7.8* The app asks you to verify your personal phone number straight off the bat before even accessing the app. I entered 3 different phone numbers of mine and neither of them could be verified so I couldn’t get further then the first page ### 1/5 — Paid $10 for an offline number *2023-11-01, version 1.7.8* I can’t believe that I paid $10 for 3 months only to find out that the phone number is offline. I have to pay even more for making and receiving calls and texts, and pay extra for each. I demand a refund. ### 2/5 — Cloud SIM *2023-10-20, version 1.7.8* Often you get calls but you cannot hear the calls which makes it frustrating and embarrassing especially if it is a business call. ### 2/5 — Error *2023-10-14, version 1.7.8* Unable to register your number ### 1/5 — Locked out of account *2023-07-12, version 1.7.8* Been using Cloud SIM for six months or so. I subscribed to their 12 month plan. I couldn’t have been happier until I needed to change iPhones. I installed the app on my new iPhone but then needed to login using the telephone number of registered with. I don’t have this number anymore. So, I contacted their customer service about it and I’ve been stonewalled. No response, so I’m locked out of a subscription I’ve paid for. How is it possible that they don’t have an account recovery mechanism? I’ve lodged a complaint with Apple and am waiting for their response. Overall, until now, I’d generally been satisfied with Cloud SIM. Although, I did receive a phone call from a random woman who was as confused as me because she said she’d had a missed call from me. Given that I have never made a call or sent a text on Cloud SIM (because I only use it to receive messages) that was suspicious and led me to believe my Cloud SIM number was being used by someone else. There’s just something a little fishy about this company. Proceed with caution, if you must. ### 1/5 — No France *2023-06-27, version 1.7.7* I got this app specifically for a French number, but it’s not an option. Only UK, US, Canada and Poland. ### 1/5 — Absolute trash *2023-05-23, version 1.7.6* I was charged for a membership that I cannot cancel from App Store and I never even used the app once. Total scam ### 1/5 — Doesn’t work.!! *2023-04-11, version 1.7.6* I just bought one month subscription but can’t make any calls and I am asked to buy call bundles or minutes. Is it normal? And, I can’t buy any bundles after trials. ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not recommend *2025-05-04, version 1.9.3* Spam reviews say you can buy any number (not Turkish) Uninstall it now ### 1/5 — Fiasco *2024-12-28, version 1.9.0* The main number cannot be registered ### 1/5 — not working anymore *2024-11-21, version 1.8.7* worked only one month, paid the second but doesn’t work. no replies from theft support. ### 1/5 — Unnecessary price hike everytime *2024-11-12, version 1.8.7* I’m a long time customer that found this service to be good but then the people in charge of the app just kept increasing the price without any reason and no new features or whatever That’s very annoying and also a fraudulent act and also extortion of unsuspecting customers Every month the price increases so annoying ### 1/5 — Over charges & under delivers *2024-10-26, version 1.8.7* I’ve contacted support about this with no response. I’m from the USA sending texts to others in the USA. Per txt message I am charged a random amount, up to what seems to be $0.25 per text message at times. It is absolutely ridiculous. The app will also delete text messages before you send it, and does not support texting images. I’ll be pulling my number out of here if at all possible. ### 1/5 — Worst customer service experience *2024-09-18, version 1.8.7* I asked 4 times to customer service to give me an invoice of the two phone numbers and credit I purchased to do the billing to my company and they never replied! Neither to tell me why!! No phone number to call then. ### 1/5 — Scam *2024-06-23, version 1.8.6* If you’re using it for dating apps it doesn’t work. It’s a scam. Stay away. ### 1/5 — Pointless- Banned for requesting a refund!!! *2024-05-15, version 1.8.0* UPDATE:I went to purchase a cloud sim number recently (as no validation text would have been needed) only to find I couldn’t t get into my account. I contacted cloud sim customer services and was shamelessly told that my account had been permanently suspended as “ I had been requested a refund from Apple” I was unaware that I was living in North Korea with no freedom of choice!! lol absolutely disgusting and outrageous. I downloaded cloud sim and paid good money to have a second number specifically for dating. I am now unable to log in to any of my dating apps because my cloud sim number won’t receive the text with the log in code. Have sent and resent this code to the cloud sim number at one hundred times and still nothing. Don’t use being able to use cloud sim numbers for dating as a point of sales if the app is incapable of receiving such texts. ### 1/5 — Do not use for Tinder *2024-04-11, version 1.8.0* It does not work for Tinder. It is not supported as a phone carrier ### 1/5 — Waste of money *2024-04-07, version 1.8.0* This doesn’t work as you think it will. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2024-11-28, version 1.8.7* Works perfect and does exactly what I needed. Easy to use cheap international phone numbers. ### 5/5 — Advice *2024-10-06, version 1.8.7* Just note your number won’t work on the app if you’re using a VPN ### 5/5 — The leading supplier of numbers *2024-09-19, version 1.8.7* I really want to thank CloudSim for providing me with quality services such as making virtual calls easy, receiving fast SMS, and availability of numerous country numbers. I appreciate your services. I.M Intelligence ### 5/5 — Best sim app *2024-08-20, version 1.8.6* I’m loving there service ### 5/5 — Awesome *2024-04-23, version 1.8.0* Very useful app loved it… at a minimal price ### 5/5 — Great app *2024-01-29, version 1.7.8* No question ask ### 5/5 — Awesome *2023-05-01, version 1.7.6* Awesome ### 5/5 — It’s a very good app to use *2023-03-03* I love the service and it’s very easy to use just need a little more features like should be able to send media on the number you bought when sending SMS and also to have a good features of knowing when your sent SMS is delivered there should be a read receipt on the end knowing that your sms had been delivered and read the features needs to be attended to both the features to be able to send MEDIA and also features to know when your SMS has delivered and READ also should also not be charging for sending an SMS and receiving calls once you’ve purchase a number for a year or month you should be able to access it fully without being charge for anything again. **Developer response:** Thanks for your feedback! We are glad you're enjoying Cloud SIM - 2nd line & International Calling app. ### 5/5 — Gary S - Devon UK *2023-02-09, version 1.7.5* Had an initial glitch with the French number allocated, however, the customer service team were responsive called me back and solved the issue. Also provided some compensation very good customer service. Everything Inow working well. ### 5/5 — Great app *2022-08-15, version 1.4.3* I enjoyed it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*