# Cloud Softphone

> Personalized VoIP softphone with one-touch provisioning for easy account setup. (iPhone/iPad app by Alien Licensing GMBH.)

- Source: https://appshunter.io/ios/app/cloud-softphone/id567475545 (this page in markdown: same URL + `.md`)
- Developer: [Alien Licensing GMBH](https://appshunter.io/developer/567475548)
- Category: Productivity, Social Networking
- Price: Free with in-app purchases
- Rating: 3.45/5 from 77 App Store ratings · 150 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 126 MB
- Languages: Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian and 18 more
- Released: 2012-11-11
- Data updated: 2026-07-16
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/cloud-softphone/id567475545/reviews.md

## What is Cloud Softphone?

Cloud Softphone is a personalised, feature-packed VoIP Softphone which support one-touch provisioning for easy account setup and configuration.

NOTE: You will need to have your Cloud Code or QR code to set up account in the app. Please contact your VoIP provider or pbx administrator to see if they provide login credentials for Cloud Softphone. More information can be found on our support web site.

## Key features

- Personalized VoIP softphone
- Feature-packed functionality
- One-touch provisioning
- Easy account setup
- QR code configuration support

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| G729 Annex A | $7.99 | one-time |


## Recent user reviews (10 of 150)

All indexed reviews: https://appshunter.io/ios/app/cloud-softphone/id567475545/reviews.md

### 3/5 — 電話が鳴らないことがある

*2026-02-24, version 25.3.46*

着信しないことが多い。
バックグラウンドでの動作があやしい。

### 3/5 — It works but

*2026-02-23, version 25.3.46*

Is really so ugly, can you please make a 2026 GUI? I mean, it doesn’t need to have iOS glass look, but it is so old interface… cmon guys

### 1/5 — 使えません

*2026-02-12, version 25.3.41*

会社で導入しましたが、繋がらない事が頻繁にあります。何度お願いしても改善の兆しが見えないので、解約を考えてます。

### 5/5 — Never had an Major issues

*2026-02-05, version 25.3.41*

Just the voice quality over Airphones could be better

### 3/5 — Good when it works

*2026-02-04, version 25.3.41*

I found Softphone to be highly temporemtnal. Which has cost us sales and have taken the decision to move elsewhere after 7 years - long overdue.

### 2/5 — Verzögerte Annahme von Anrufen

*2026-02-03, version 25.3.39*

Wir nutzen die App in der Firma. Leider kommt es zu einer Verzögerung bei der Anruf Annahme (ca 3-5 Sekunden). Das ist sehr ärgerlich und stört ungemein.

### 1/5 — Not recommended

*2026-01-27, version 25.3.32*

DND mode technically works, but when you open the app all the suppressed calls come through as notifications. If there is a large number of calls, the notifications will come through for quite some time even after the app is closed. No dark mode, and does not generally match the style of Apple software.

### 3/5 — Meh

*2025-12-21, version 25.2.68*

I am required to use this app for work. It could be so much better! Such as: if a customer responds to me and I’ve input the name with the phone number in the contact list, the name should appear with the response so I can scroll through and reply promptly. There doesn’t seems to be a way to notify a specific individual of an incoming response. I’ve had personal text randomly arrive through Softphone instead of Messages - where they are supposed to go. My private, personal texts from an individual or business should not - in any circumstance - show up in Softphone. Very unfriendly user interface. If I had an option, it would be deleted from my phone.

### 1/5 — バグ

*2025-11-28, version 25.2.60*

相手の声聞こえない。相手に声が届かない。

### 5/5 — Funktioniert sehr ordentlich

*2025-10-31, version 25.2.59*

Nutze die Sotfwsre über VioNetworks aus Berlin. Die sind sowieso echt gut und in dieser Kombination ist das zu empfehlen.

## Frequently asked questions about Cloud Softphone

### What is Cloud Softphone?

Cloud Softphone is a personalized and feature-rich VoIP softphone application. It is designed to make setting up and configuring your VoIP account simple through one-touch provisioning.

### How do I set up my account?

To set up your account, you will need a Cloud Code or QR code provided by your VoIP provider or PBX administrator. You can then use this information within the app for easy configuration.

### Do I need to pay to use Cloud Softphone?

The app itself is free to download and use, but it does offer in-app purchases. You will also need to have an existing account with a VoIP provider that supports Cloud Softphone for it to function.

### What devices is Cloud Softphone compatible with?

While the description doesn't specify exact device compatibility, it is a mobile application, implying it is designed for smartphones and tablets. Users should check their device's app store for specific operating system requirements.

### Who should use Cloud Softphone?

This app is ideal for users who have a VoIP service and want a convenient way to make and receive calls from their mobile device. It's particularly useful for those who benefit from easy setup and advanced calling features.

## Version history (last 5 releases)

### 25.3.100 — 2026-07-09

- Performance and stability improvements

### 25.3.89 — 2026-06-08

Added Call Park support for Netsapiens
Added DND and Call Answering Rules sync for Netsapiens
Added support for ignoring calls via the Functions Framework
Improved Dutch translation
Fixed a crash when unread header is out of sync
Fixed incorrect attachment notification text when app is in background
Fixed a crash when using withCallScope with a callId
Fixed local push reconnection issue after temporary network loss

### 25.3.76 — 2026-04-28

- Improved app stability and internal diagnostics

### 25.3.72 — 2026-04-20

- Fixed issue where clearing voicemail did not update the badge count
- Fixed attachment notifications showing incorrect text when the app is in the background
- Fixed groupId not being usable by functions

### 25.3.69 — 2026-04-09

- Fixed crash when trying to call while messages are loading
- Changed the name of local SIPIS to the AppId
- Improved logging on local push

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| --- | --- | --- | --- |
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| [Zoiper Premium voip soft phone](https://appshunter.io/ios/app/zoiper-premium-voip-soft-phone/id787863350) | 3.5 (131) | $4.99 | Productivity |
| [Groundwire: VoIP SIP Softphone](https://appshunter.io/ios/app/groundwire-voip-sip-softphone/id378503081) | 3.8 (115) | $9.99 | Productivity |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*