# Cloud Tracking — user reviews

> 19 indexed App Store user reviews of Cloud Tracking by Shenzhen Dixin Software Co.,Ltd, rated 3.80/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/cloud-tracking/id1166108308/reviews
- App overview in markdown: https://appshunter.io/ios/app/cloud-tracking/id1166108308.md
- Rating breakdown: 5★ 15 · 4★ 0 · 3★ 3 · 2★ 1 · 1★ 5

## Newest reviews (1 of 19)

### 2/5 — now asking for device renewal for it is expired?

*2020-09-02, version 2.4.0*

Now apps said my device is EXPIRED and need to pay "RENEWAL SERVICE CHARGE" of 3.00 coins....then u have to click RECHARGE Nothing happen?! whats goin on?!

## Most critical reviews (10 lowest-rated)

### 1/5 — App problem

*2025-06-07, version 2.8.3*

Sometimes works, sometimes doesn’t work. Please solve this issue

### 1/5 — Notification not working

*2024-12-06*

Notification sounds on phone for alarms do not work. There is no sound when one of the alarms is activated.. The alarms are showing in the app, but no notification sounds. Please fix this, so that I know when the alarm has been triggered.

### 1/5 — 地點不準～差距一公里

*2024-12-04, version 2.7.7*

無法即時，顯示會推延2分鐘左右！
軌跡不是全天候的。有時都還沒有！😅😅😅

### 1/5 — Latest update v2.7.6 is worst

*2024-07-06*

How can I go back to v2.7.5? It was working perfectly fine until updated to v2.7.6. It just not responding, the car is lost, it moved one step sometime and then just stuck in one place until a long a day or 24 hrs or so it move one step a again, it repeats like that since that updated version.

### 1/5 — Not working

*2024-03-24, version 2.7.4*

Created an account and already it wont let me sign in saying invalid user/password without allowing me to recover it.
Gps also said I was in the middle of the ocean.

### 1/5 — 無法手機認證

*2023-11-27, version 2.7.3*

沒有可以聯繫的客服

### 1/5 — Renew

*2021-02-07, version 2.4.3*

How to renew?

### 1/5 — 請維修無法自選時段查看路徑

*2020-11-06, version 2.4.1*

請維修無法自選時段查看路徑

### 2/5 — GPS automatically turns off while driving, it has been off for more than 1 month, how can I turn it

*2025-02-16*

Good but ,It can be used properly for 1 year and then it gets damaged.

### 2/5 — Live notifications

*2024-11-09, version 2.7.7*

No live notifications!!
It must have the live notification that if the vehicle has been turned on and off
Overspeed, disarm, etc.
All important live notification is not working even it is turned on in the app. Please fix this.i will change it to 5 stars if you can fix this.

## Most praised reviews (8 highest-rated)

### 5/5 — Can’t login

*2024-10-10, version 2.7.6*

how do I login if I have forgotten the password?

### 5/5 — Clear and easy

*2024-04-25, version 2.7.4*

Suit for me, page looks clear and easy to operate

### 5/5 — Account

*2020-02-18, version 2.2.3*

Is it possible to track 2 or more vehicles in one account?

### 4/5 — I don’t understand whats wrong

*2020-11-19, version 2.4.2*

It does not track 😭

### 3/5 — Good start

*2023-12-07*

Worked as advertised for 2 months then suddenly can't log in. Unable find address to email for a solution

### 3/5 — App Crash When I Try to backtrack yesterday logs

*2020-07-05*

The application crashes when I try to backtrack yesterdays data log. This is a new bug with the latest version (updated 3 weeks ago). Please look into the issue and fix the bug. Thanks in advance, much appreciated!!

### 3/5 — Forced Stopping

*2020-03-06*

When I do  play black tracking and stopped application! Pls, Fix Bugs!

### 2/5 — E-mail support ?

*2023-12-06, version 2.7.3*

How can I contact you ? How can I change app language ?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*